Sales Engineer

As a Sales Engineer at Proconex, you'll be responsible for supporting the Fisher Controls and Emerson Actuation Business Units, managing the quote and order processes through our ERP system, ensuring timely and accurate shipping, and providing high-level customer support to our energy and industrial clients. Your role will also require effective communication with vendors and customers, project coordination, and ensuring customer satisfaction throughout all stages of the sales cycle.

To thrive as a Sales Engineer at Proconex, candidates should possess a strong technical background, excellent communication skills, and the ability to build lasting relationships with clients. Ideally, applicants should have 2-4 years of experience in the industrial process sector and a Bachelor of Science degree, preferably concentrating in business. Problem-solving skills, attention to detail, and intermediate PC skills (including MS Office and ERP systems) are also essential.

The Sales Engineer role at Proconex emphasizes several key skills: strong technical knowledge, exceptional communication abilities, organizational and time management skills, attention to detail, and collaborative problem-solving capabilities in a team environment. These skills are crucial for successfully managing customer inquiries and ensuring project satisfaction.

While prior experience in industrial processes is vital, having a Bachelor of Science degree, particularly with a concentration in business, is preferred for the Sales Engineer position at Proconex. This educational background helps to equip candidates with the necessary understanding to effectively engage with our technical products and clients.

Proconex offers a comprehensive benefits package for the Sales Engineer role, including premium medical insurance, 401K matching, profit sharing, and tuition reimbursement. Additionally, you'll find a supportive culture and a dynamic work environment that promotes career growth and work-life balance.

In your response, explain that a Sales Engineer bridges the gap between the sales team and clients by translating technical product features into business benefits. Additionally, you can talk about how effective communication and relationship-building are vital for understanding customer needs and driving sales.

Share a specific instance where you effectively communicated with a client to identify their problem and collaborated with your team to offer a timely solution. Emphasize the importance of customer satisfaction and how your approach positively impacted the relationship.

Illustrate your organizational techniques, such as using tools like calendars or project management software. Discuss how you prioritize based on urgency, customer needs, and project deadlines, ensuring that nothing falls through the cracks.

Detail any previous experience you have with ERP systems, mentioning specific software you have used. Explain how these systems were useful for managing customer orders and tracking sales cycles effectively to improve service delivery.

Focus on your strategy for establishing rapport with clients, including listening to their needs, providing value through recommendations, and following up to ensure satisfaction. Highlight any personal successes in relationship management.

Discuss Emerson Automation Solutions as a leader in automation technology focused on enhancing process efficiency and productivity in various industries. Describe your interest in their innovations and how they align with your career goals.

Explain how you maintain a positive outlook in face of rejection by using it as a learning opportunity. Share strategies you employ to analyze what went wrong and improve for future engagements.

Share an example of a project where teamwork was essential, detailing how you played a role in fostering collaboration and achieving a successful outcome. This will showcase your ability to work effectively in a team-oriented atmosphere.

Talk about your passion for helping clients succeed and how achieving sales targets motivates you. Include how you find fulfillment in facilitating solutions that directly positively impact customers.

Express your enthusiasm for Proconex’s commitment to employee growth and collaborative culture. Mention your admiration for their dedication to quality and customer service, which aligns with your professional values and aspirations.