Chief of Staff

The Chief of Staff at ProShares plays a critical role in enhancing operational execution and accountability. Responsibilities include attending executive meetings, documenting commitments, ensuring timely follow-up, enforcing the CEO's directives, and representing the CEO in various meetings to drive their vision forward.

To qualify for the Chief of Staff position at ProShares, candidates should have a minimum of 8 years in an operational role or similar positions, particularly supporting C-suite executives. Strong interpersonal communication skills, a results-oriented mindset, and the ability to drive accountability across diverse teams are essential.

The Chief of Staff supports the CEO by minimizing their involvement in daily operations, allowing them to focus on strategic priorities. This includes managing the flow of information, resolving bottlenecks, and ensuring that only critical issues reach the CEO's desk.

ProShares fosters a collaborative and high-performing work culture where assertiveness and accountability are valued. The Chief of Staff is expected to lead without direct authority, promoting team engagement and ensuring that operational initiatives progress efficiently.

Benefits for the Chief of Staff position at ProShares include competitive pay, a discretionary bonus, health care benefits, a 401(k) plan with matching contributions, paid time off, wellness programs, education assistance, and a hybrid work schedule.

When answering this question, highlight specific examples of your past roles where you supported C-suite executives. Focus on how you managed key initiatives, streamlined operations, or improved communication between executives and teams, showcasing your strategic impact.

Discuss your proactive strategies for accountability, such as setting clear expectations, regular follow-ups, and using performance metrics. Emphasize your collaborative approach and how you cultivate an environment where teams feel empowered to meet their objectives.

Share a specific situation where you successfully identified a bottleneck. Explain the steps you took to analyze the issue, the strategies you implemented to resolve it, and the positive outcome that resulted from your intervention.

Explain how you prioritize information by filtering out less critical issues and providing summarized insights on key topics. Talk about tools or methods you employ to keep communication efficient and relevant, highlighting any software or processes you've used.

Reflect on your diplomatic communication style and problem-solving skills. Share techniques you've successfully used to address pushback, such as actively listening to concerns, providing rationale for changes, and engaging team members in the implementation process.

Describe your approach to embodying the CEO’s vision and values in meetings. Focus on how you prepare by understanding their priorities, maintaining clear communication, and ensuring that the CEO's perspectives are accurately conveyed while driving consensus.

Highlight specific project management tools you've used (like Asana, Trello, or JIRA), explaining how you leveraged these tools to enhance team collaboration, monitor progress, and maintain project timelines. Share tangible results that demonstrate your effectiveness.

Discuss your systematic approach to prioritization. This could include evaluating urgency and impact, consulting with relevant stakeholders, or using priority matrices to ensure that key tasks align with strategic goals without compromising deadlines.

Provide a specific instance where you influenced team dynamics or decisions through persuasion and collaboration. Focus on the approach you took to build rapport, foster trust, and inspire others to align with your initiatives.

Express your views on successful operational execution, emphasizing the importance of clarity, communication, and accountability. Share actionable insights or frameworks you've used to drive operational success in past roles.