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Maintenance Coordinator - Building Facilities

QVC is the world's leading video and eCommerce retailer with unmatched history, growth and success. As an $8.8 billion business that reaches approximately 340 million homes worldwide, we continue to grow and will be opening a distribution center in Southern California.

Our new Ontario Distribution Center will be the home base for approximately 20 percent of QVC's total U.S. business, with plans to store and ship all product categories. It will reflect the efficient and safe design all QVC distribution centers are recognized for. The center will also be a state-of-the-art, LEED-certified facility, and will utilize high-efficiency systems for lighting, heating and cooling and feature a 250 kW solar array on its rooftop. To learn more about our new Distribution Center, please visit http://www.distributionbyqvc.com

At QVC, we empower all our employees to be engaged safety leaders who are committed to their own well-being and the well-being of their coworkers. We integrate this commitment to safety throughout the workplace environment and our entire operations. We also make sure we're supporting your career growth, health, well-being and quality of life. We provide ample opportunities for advancement, and we have made an ongoing commitment to encouraging healthy lifestyle choices and work-life balance.

The Opportunity

  • Reporting to the Corporate Real Estate and Workplace Services (CREWS) Manager, the Facilities Coordinator is responsible for planning and executing general QVC Distribution Center building/facility services. You will work onsite in our Ontario, CA fulfillment center.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

  • Schedule preventative maintenance programs, of the building, grounds, and major mechanical, electrical and plumbing systems.

  • Corporate services including day-to-day management of dining and catering vendors, janitorial vendors, along with providing office services such as copy/print, postal and corporate priority mail.

  • Assist the Site CREWS leader in managing operational budgets including administration of Coupa and other invoice and purchase order responsibilities.

  • Oversee office adds, moves and changes in close collaboration with the CREWS Design & Space Planning team.

  • Respond to wide range of general employee requests for facility-related help.

  • Manage a variety of building projects including collaboration with leaders to develop the right scope and establish project schedules and budgets with the CREWS Design & Construction teams.

  • Collaborate with matrix environment with Distribution Center Maintenance Mechanics team members to internally manage daily repairs of building mechanical, electrical and plumbing systems..

  • Maintain statutory records, certificates and test certificates in an up-to-date and available fashion.

What You Bring

  • Minimum 3-5 years previous experience in a similar working environment

  • Experience with expense management system e.g COUPA

  • Experience managing building operations and services.

  • Experience with Word and Excel.  Familiarity with PowerPoint is a plus.

Remote work is not permitted in NYC at this time.

#LI-Onsite

Hourly: $20.00 - $32.00

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, youll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. 

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Average salary estimate

$54080 / YEARLY (est.)
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$41600K
$66560K

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What You Should Know About Maintenance Coordinator - Building Facilities, QVC

Joining QVC as a Maintenance Coordinator – Building Facilities in Ontario, CA, means becoming a vital part of a dynamic team at the forefront of the world’s leading video and eCommerce retailer. Our new distribution center, set to enhance our operations significantly, needs a dedicated individual like you to maintain its excellence. You will report to the Corporate Real Estate and Workplace Services (CREWS) Manager, proactively scheduling preventative maintenance programs and coordinating general building services. Working on-site means you’ll be hands-on, managing everything from dining and janitorial services to office logistics. Your role will also include collaboration with the CREWS team to ensure operational budgets align with facility needs. With a focus on creating safe and efficient spaces, you’ll oversee various building projects while responding to employee requests related to facility issues. Join QVC and help us create a vibrant, well-maintained environment that promotes engagement and well-being. Our commitment to safety, career growth, and work-life balance makes it a fantastic place to develop your skills while being a part of a passionate team. If you’re eager to be part of a growing organization that values inclusion and belonging, this is your chance to shine!

Frequently Asked Questions (FAQs) for Maintenance Coordinator - Building Facilities Role at QVC
What are the primary responsibilities of the Maintenance Coordinator at QVC?

The Maintenance Coordinator at QVC is integral to ensuring the smooth operation of the distribution center in Ontario. Key responsibilities include scheduling preventative maintenance programs, managing dining and janitorial services, overseeing office logistics, and collaborating with the CREWS team for various building projects. This role is vital for maintaining a safe and efficient working environment.

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What qualifications do I need to apply for the Maintenance Coordinator position at QVC?

To qualify for the Maintenance Coordinator role at QVC, candidates are expected to have a minimum of 3-5 years of experience in a similar environment, including management of building operations. Familiarity with expense management systems like Coupa, and proficiency in Word and Excel are essential for this role, with PowerPoint knowledge being a bonus.

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What is the work environment like for the Maintenance Coordinator at QVC?

The work environment for the Maintenance Coordinator at QVC is dynamic and engaging. You’ll work on-site at the Ontario distribution center, collaborating with a dedicated team to manage facility services and ensure operational excellence. QVC emphasizes safety, career advancement, and work-life balance, making it an inspiring place to grow professionally.

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How does QVC support career growth for Maintenance Coordinators?

At QVC, we believe in empowering our employees and provide numerous opportunities for career growth, especially for the Maintenance Coordinator role. The company fosters an environment that encourages professional development through training, mentorship, and opportunities to engage in diverse projects that stretch your skill set and experience.

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What benefits can I expect as a Maintenance Coordinator at QVC?

The Maintenance Coordinator position at QVC comes with a comprehensive Total Rewards package, including competitive compensation, health benefits starting on day one, 401(k) options, and paid time off. Additional perks include tuition reimbursement, parental leave, and employee discounts, all designed to enhance your overall quality of life.

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Common Interview Questions for Maintenance Coordinator - Building Facilities
What strategies do you use to schedule preventative maintenance?

In scheduling preventative maintenance, I prioritize tasks based on urgency and impact on operations. I usually create a comprehensive calendar that reflects the necessary timelines, coordinating with relevant teams to ensure minimal disruption while maintaining efficiency at QVC.

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Can you provide an example of a successful building project you managed?

Certainly! In my previous role, I successfully managed a major HVAC upgrade that improved energy efficiency and reduced costs by 20%. By collaborating closely with the construction team and stakeholders, we adhered to the budget and timeline seamlessly.

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How do you respond to unexpected facility issues?

When faced with unexpected facility issues, my first step is to assess the situation thoroughly. Then, I prioritize immediate safety concerns before communicating with my team to develop a quick resolution. This approach has always been effective in minimizing impact on operations.

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What tools and software are you familiar with for managing building operations?

I have experience using several facilities management software tools, including Coupa for budget management and maintenance tracking systems for scheduling and reporting. I am also proficient in Microsoft Excel for data analysis and reporting, which is critical in managing building operations effectively.

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How do you ensure compliance with safety regulations in building management?

To ensure compliance with safety regulations, I stay updated with local and federal guidelines, conducting regular audits to identify potential issues. Training staff on safety protocols and maintaining accurate records also helps foster a culture of safety within the workplace.

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Describe a time you had to manage conflicting priorities.

In a previous role, I had to simultaneously manage a facility renovation while overseeing routine maintenance tasks. I effectively prioritized by delegating some responsibilities to my team while ensuring clear communication, which allowed both projects to proceed without conflicts.

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What methods do you use to evaluate the performance of service providers?

I evaluate service providers based on their reliability, quality of work, and adherence to budget and timelines. Regular feedback sessions and performance metrics help ensure that we maintain high standards in the services provided at QVC.

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How do you approach collaboration with other departments?

Collaboration is key! I ensure to maintain open lines of communication with other departments by regularly scheduling meetings and updates to align our goals and objectives. This collaborative spirit greatly enhances our ability to address facility needs effectively.

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What do you feel is the most important aspect of maintaining a facility?

I believe the most important aspect of maintaining a facility is proactive management. Scheduling regular inspections and maintenance not only extends the lifespan of the building but also ensures a safe and optimal environment for all employees at QVC.

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Why do you want to work for QVC specifically?

I am drawn to QVC because of its commitment to innovation and customer service. The culture of inclusivity and dedication to employee growth aligns well with my career goals, and I am excited about the opportunity to contribute to such a well-respected company.

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Full-time, on-site
DATE POSTED
April 8, 2025

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