Account Executive

As an Account Executive at Diverzify, your primary responsibilities will involve guiding customers through the flooring selection process, making daily sales calls, and building relationships with key stakeholders such as Facilities Managers, Architects, and Contractors. You'll also handle project coordination, develop pricing quotes, and oversee job site visits to ensure quality installations.

To be considered for the Account Executive position at Diverzify, a High School Diploma or GED is required, alongside experience in sales, preferably within the flooring or construction sector. Preferred candidates will have a Bachelor's Degree in Business, Marketing, or related fields, and at least three years of relevant experience, including a strong network in the industry.

Diverzify values professional development and offers a range of training opportunities for Account Executives to enhance their industry knowledge and sales skills. As you grow within the company, you’ll access valuable resources and networks that can further advance your career in the commercial flooring market.

When you step into the role of Account Executive at Diverzify, you’ll experience a dynamic, supportive environment where teamwork and collaboration thrive. You'll be surrounded by skilled professionals who share a commitment to excellence and innovation, making it an exciting place to further your career.

Yes, the Account Executive role at Diverzify requires some travel—up to 35%—to meet with clients and attend industry trade shows. A valid driver's license and a willingness to travel are essential components of this position.

When answering this question, discuss your approach to building rapport, such as understanding client needs, maintaining regular communication, and providing exceptional customer service. Highlight specific examples where you've successfully built lasting relationships in your past roles as an Account Executive.

It's important to showcase your organizational and time-management skills. Explain how you assess project deadlines, set priorities based on urgency, and possibly use tools or systems to keep track of tasks and deadlines while managing your responsibilities effectively.

Share your relevant experience by outlining your sales process from identifying leads to closing deals. Discuss negotiating techniques you've employed to achieve desired outcomes while maintaining strong client relationships, and any successes you've had in overcoming objections.

Use this opportunity to reference specific projects or collaborations with architects and designers, expressing your understanding of their roles and how you support their needs during the flooring selection and installation process. Providing concrete examples enhances your credibility.

Demonstrate your problem-solving skills by discussing your approach to addressing and overcoming customer objections. This could involve active listening, empathizing with their concerns, and offering tailored solutions that demonstrate the value of your products.

Discuss the importance of detailed planning and communication with all stakeholders involved in the project. Mention processes such as site visits, regular updates, understanding project requirements, and addressing any issues that arise to maintain high quality standards.

You can emphasize your commitment to ongoing learning through attending trade shows, reading industry publications, participating in webinars, or being active in professional networks. Share how this knowledge can benefit you and your clients in the Account Executive role.

Share a specific instance where you faced challenges in closing a sale. Discuss your strategy, what you learned from the experience, and how it contributed to achieving not only the sale but also the client's satisfaction.

Your response should reflect your admiration for Diverzify's reputation in the commercial flooring industry and how your skills and experiences align with the company’s values and goals. Discuss what excites you about contributing to the team.

Discuss the methods you would employ, such as identifying target markets, generating leads through networking or referrals, and nurturing relationships through follow-up and continuous engagement. Emphasize the importance of tracking your progress and adjusting tactics as needed.