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Account Manager I - job 1 of 2

Company Description

When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom.  

Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide! Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.  

Job Description

The Account Manager I is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.  

The Account Manager I has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion. 

This position requires occasional travel for customer engagements, conferences, and other revenue-generating activities - we ideally need someone in the territory/region of Las Vegas, Denver and Phoenix.

As an Account Manager I, you will: 

  • Manage Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals. 

  • Consultative Solution Sell: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance. 

  • Close Business: Consistently close business that has progressed past needs development and independently develops persuasive presentations to overcome late-stage deal obstacles to win customer confidence and support. 

  • K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes. 

  • Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace. 

  • Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner. 

Qualifications

For this role as an Account Manager I, you must have: 

Required Experience 

  • 3+ years with prior experience in sales  
  • Proficient in collaboration tools (e.g., Outlook, Slack, Microsoft Teams, etc.) 
  • Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics) 
  • Knowledge of education customers, their organizational structures, and leadership personas 
  • Excellent written and verbal communication skills, including presentation skills 

Preferred Experience & Qualifications 

  • Experience in education sales  
  • Demonstrated capacity for resourcefulness and creative problem-solving  

Additional Information

All your information will be kept confidential according to EEO guidelines. 

Salary Range: The base range for this position is $51,100 - $70,300 with a total target compensation (TTC) range of $102,000 - $140,000. This range is based on national market data and may vary by experience and location. (We may hire at an AM II level, for example)

Benefits for eligible employees include:

  • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
  • Health Savings and Flexible Spending Accounts
  • 401(k) and Roth 401(k) with company match
  • Paid Vacation and Sick Time Off
  • 12 Paid Holidays
  • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
  • Tuition Reimbursement
  • Life & Disability Insurance
  • Well-being and Employee Assistance Programs

Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications! Roles evolve over time, especially with innovation, and you may be just the person we need for the future!

EQUAL OPPORTUNITY EMPLOYER

Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATIONS

Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.

EMPLOYMENT AUTHORIZATION

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

 

For information about Renaissance, visit: https://www.renaissance.com/

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Average salary estimate

$60700 / YEARLY (est.)
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$51100K
$70300K

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What You Should Know About Account Manager I, Renaissance

Join Renaissance as an Account Manager I and embark on an exciting journey in the world of K-12 education technology! At Renaissance, you’ll be at the forefront of enhancing student learning experiences across a global network, engaging classrooms in over one-third of US schools and beyond. As an Account Manager I, you'll be instrumental in managing and selling our cutting-edge education solutions, while achieving your revenue goals through proactive engagement with current and potential customers. Your role will involve driving new business, renewing customer contracts, and collaborating with our dedicated Customer Success partners to enhance client relationships. With a passion for education and a solid understanding of the K-12 sector, you'll not only be the primary contact for your clients but also a trusted advisor who helps them navigate their unique challenges with effective, tailored solutions. You won’t just hawk our products; you'll consult and educate, ensuring our services align perfectly with our client’s objectives. This remote position based in Denver allows you to work from when and where you choose while maintaining the necessary regional connections through occasional travels. Join our mission-driven team at Renaissance and help make a difference in education while growing your own career with attractive benefits and a supportive environment!

Frequently Asked Questions (FAQs) for Account Manager I Role at Renaissance
What are the responsibilities of an Account Manager I at Renaissance?

As an Account Manager I at Renaissance, your primary responsibility is to drive new business, manage customer renewals, and identify cross-sell and up-sell opportunities within your assigned territory. You'll engage with multiple decision-makers to foster relationships, ensuring their needs are understood and met while achieving your revenue goals. Additionally, a strong understanding of the K-12 education landscape is essential, as you'll consult on solutions that directly address your clients' strategic objectives.

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What qualifications are necessary for the Account Manager I position at Renaissance?

To excel as an Account Manager I at Renaissance, candidates should possess at least 3 years of sales experience, preferably in education or a related field. Essential skills include proficiency with collaboration tools and familiarity with CRM software like Salesforce or MS Dynamics. Strong communication skills, both written and verbal, are critical, along with a deep knowledge of K-12 education customers and organizational structures.

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What is the expected salary range for an Account Manager I at Renaissance?

The base salary for an Account Manager I at Renaissance ranges from $51,100 to $70,300, with total target compensation potentially reaching between $102,000 and $140,000. This range reflects national market data and can vary based on the candidate’s experience and specific location. Opportunities may exist to hire at a higher level depending on qualifications.

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Is the Account Manager I position at Renaissance remote?

Yes, the Account Manager I position at Renaissance is primarily remote, allowing flexibility in your working environment. However, occasional travel may be required for in-person customer engagements and conferences, particularly within the Nevada, Colorado, and Arizona regions, ensuring you foster close relationships with your clients.

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What kind of training or support can I expect as an Account Manager I at Renaissance?

At Renaissance, new Account Managers receive comprehensive training and support in understanding our products, services, and the K-12 education industry. Alongside ongoing professional development, you’ll have access to a network of experienced colleagues and resources to help you succeed, ensuring you are well-equipped to meet client needs effectively.

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Common Interview Questions for Account Manager I
Why do you want to work as an Account Manager I at Renaissance?

When answering this question, express your passion for education and technology. Highlight your admiration for Renaissance's commitment to enhancing student learning and how you see yourself contributing to that mission through relationship-building and consultative selling.

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Describe a successful sales experience and what made it successful.

Focus on a specific example where you not only met but exceeded your sales goals. Discuss the strategies you implemented, how you engaged with decision-makers, and the value you provided to the customer, linking it back to the consultative sales approach valued at Renaissance.

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How do you maintain relationships with clients over time?

Illustrate your approach to building rapport with clients, such as regular check-ins, personalized communication, and offering solutions that align with their evolving needs. Emphasize your belief in being a trusted advisor rather than just a salesperson.

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What strategies do you use for prospecting new clients?

Discuss a variety of prospecting methods, such as utilizing social media, attending industry conferences, and leveraging your networks. Mention the importance of doing thorough research to understand potential clients' challenges and how you can provide solutions.

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Can you explain your understanding of the K-12 education space?

Show your knowledge of the K-12 landscape, including funding processes, purchasing cycles, and key decision-makers within schools and districts. Relate it to your sales strategies, illustrating how this knowledge drives your ability to offer suitable solutions to educators.

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What tools do you find most useful for sales tracking and communication?

Share your proficiency with CRM systems like Salesforce or MS Dynamics, drawing attention to how these tools help track opportunities and maintain client relationships. Mention your experience with collaboration tools such as Slack and Microsoft Teams for effective communication.

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Describe a time you overcame an obstacle in the sales process.

Select a challenging scenario where you faced pushback from a client or a change in requirements. Describe your thought process, strategies you employed to address the situation, and the successful outcome, showcasing your problem-solving skills.

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How do you prioritize your sales opportunities?

Explain your method for assessing opportunities based on potential value, urgency, and alignment with your clients' needs. Highlight your use of data-driven decision-making in prioritizing tasks to optimize your sales efforts.

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What role does teamwork play in your sales process?

Emphasize your belief in collaborative efforts, detailing how partnering with Customer Success teams and other sales colleagues enhances your ability to serve clients better. Share examples of successful teamwork that led to closing deals.

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How do you stay informed about changes in the education technology landscape?

Discuss your commitment to professional development by attending industry conferences, participating in webinars, and engaging with professional networks. Showcase your proactive approach in keeping abreast of trends and best practices that affect your customers.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 10, 2025

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