Field Brand Ambassador - job 1 of 2

As a Field Brand Ambassador at Mad City Windows & Baths, you'll be responsible for generating new business by building rapport with potential customers. Your duties will also include partnering with our Sales teams to identify opportunities for growth and scheduling free in-home estimates with homeowners, ensuring they receive the highest quality service as they explore home improvement options.

To be considered for the Field Brand Ambassador role at Mad City Windows & Baths, candidates should be self-motivated, disciplined, and career-oriented. A proven track record of working independently while successfully following established processes is essential. Additionally, proficiency with technology and weekend availability will make you an ideal fit for this position.

The earning potential for a Field Brand Ambassador at Mad City Windows & Baths ranges from $70,000 to $130,000 annually. This competitive pay structure includes base hourly pay, unlimited commission potential, and additional bonuses, offering financially motivated individuals an excellent opportunity to thrive.

Mad City Windows & Baths offers continuous training and on-the-job opportunities for Field Brand Ambassadors, ensuring you have the tools and knowledge needed to succeed. This supportive environment allows you to not only improve your skills but also advance in your career within the company.

Mad City Windows & Baths, as part of the Renuity organization, is committed to equal opportunity and values diversity and inclusion among all team members. We embrace various backgrounds and perspectives, ensuring that Field Brand Ambassadors feel welcomed and have the chance to thrive in a nurturing work environment.

When answering this question, share specific examples of how you have successfully generated leads and built relationships with potential clients in previous roles. Highlight techniques you used to engage customers and convert interest into sales, demonstrating your proactive approach to business development.

Building rapport is all about genuine connection. Share your strategies for understanding customer needs, actively listening, and finding common ground that fosters trust. Discuss how your interpersonal skills can help bridge the gap between the company and its clients, ensuring open, friendly communication.

Speak to your self-motivation techniques; maybe it's setting daily goals, keeping a structured schedule, or tracking your progress. Convey your understanding of the importance of discipline in this role and how these strategies have helped you achieve success in similar positions.

Express your enthusiasm about Mad City Windows & Baths being part of the dynamic Renuity organization. Discuss your alignment with its values of making home improvement easier for homeowners and how you admire the growth opportunities within the company that you can contribute to.

Describe how you prioritize tasks and appointments to maximize efficiency during fieldwork. Mention your strategies for scheduling in-home estimates, how you manage client expectations, and ensure follow-ups, demonstrating your time management skills.

Discuss the specific technologies you've utilized in past roles, whether it's CRM software for tracking leads or communication tools for scheduling. Emphasize how technology enhances your effectiveness and helps maintain relationships with potential customers.

Convey your customer service philosophy by explaining how you would listen to the customer's concerns, empathize, and offer solutions or escalate the issue to ensure they are satisfied. Highlight your conflict resolution skills and importance of client satisfaction.

Prepare to recount a specific story of a successful sale where you contributed significantly. Focus on your approach, the solutions you offered, and the outcome, showcasing your sales skills and capacity to drive results.

Share qualities you believe are crucial, such as strong communication skills, resilience, adaptability, and a positive outlook. Relate these qualities back to how they would help you succeed in the role and meet company objectives.

Discuss your proactive approach to staying informed, such as subscribing to industry news, attending seminars, or networking within the field. Demonstrate that you are genuinely interested in home improvement and committed to providing the best service to customers.