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Sales Coordinator - Spc Waste

POSITION SUMMARY: The Sales Coordinator, Special Waste provides technical guidance, support, and coordination of the processes and procedures developed to evaluate, approve and accept special waste streams at a Republic Landfill. The Sales Coordinator, Special Wast also ensures compliance with solid waste permits, State and Federal regulatory requirements and internal Company policies. This would include functioning as a liaison between the field Sales Representative(s), the Corporate Special Waste Department and the Landfill for the preparation, field review, submittal, formal review and approval (or rejection) of Special Waste Profiles.

PRINCIPAL RESPONSIBILITIES:

  • Assists the Special Waste Representative(s), and the existing or potential new customers, in coordinating the completion of the special waste profiles for review and submittal for approval.
  • Performs field level review of the completed special waste profiles, analytical results and ensures analytical testing requirements are achieved prior to submitting to the Corporate Special Waste Department for approval.
  • Submits completed documentation to the Corporate Special Waste Department for formal review and approval for special waste acceptance.
  • Communicates with the Corporate Special Waste Department on pending profiles and acts as a liaison between the Corporate office and the Sales Representatives and/or Customer and Republic Divisions in resolving technical deficiencies or request for additional testing or waste characterization.
  • Distributes approved profile documentation to the Landfill for their files and communicates rejected or incomplete profiles to the Sales Representative for resolution with Customer.
  • Proactively monitors approved special waste profiles for expiration dates and coordinates with the Special Waste Representative(s) or Customer on the re-certification process, schedules and required analytical data and/or documentation.
  • Develops and maintains a thorough knowledge of the current State, Federal, Landfill or Company's special waste rules, requirements and processes.
  • Submits State-required applications and/or notifications as required.
  • Manages the special waste profiles, documentation and analytical reports for existing and potential customers.
  • Tracks pending files and transfer and maintain historical files to an electronic file for storage.
  • Sells small quantity generator call-in business as defined by the Director, Special Waste Sales.
  • Regularly meets with the Director, Special Waste Sales, General Manager and Special Waste Representative(s) for review of monthly special waste activity reports and customer relationship activities as required.
  • Assists in production and distribution of marketing materials for promotion of special waste and landfill disposal services.
  • Participates in Company-sponsored activities as required.
  • Completes proactive job-related duties as assigned.


QUALIFICATIONS:

  • Knowledge of State, Federal and/or Landfill special waste rules, requirements and processes.
  • Must exhibit excellent written and verbal communication skills.
  • Basic knowledge of marketing, presentation and sales techniques required.
  • Possess well-developed time management and organization skills.
  • Ability to communicate professionally with internal and external customers.
  • Ability to complete projects and assignments with minimal supervision.
  • Demonstrated proficiency in typical office software such as Microsoft Office, including Word, Excel and PowerPoint.
  • Professional presentation skills.
  • Good time management skills to ensure assigned responsibilities are completed in an efficient manner.
  • Grasps concepts quickly and has good follow through skills; adheres to work schedule and follows through on challenges as they arise; maintains a positive outlook.
  • Has the ability to identify the information needed to clarify a situation; seeks information from appropriate sources; has the ability to tackle a problem using a logical, sequential approach and can anticipate the implications of actions.
  • Is self-motivated; maintains a feeling of pride in work; has a strong work ethic and strives to achieve all goals; is competitive and has a strong drive to win; takes appropriate risks.
  • Is trustworthy and maintains the highest level of confidentiality at all times.
  • Has a service orientation; is actively looking for ways to help people.


MINIMUM REQUIREMENTS:

  • High school diploma or GED.
  • Minimum of 1 year of customer service experience.
  • Experience with MS Office including Word, Excel, PowerPoint and potential marketing type software.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts. 
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified.  Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

ABOUT THE COMPANY

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

  • Safe: We protect the livelihoods of our colleagues and communities.
  • Committed to Serve: We go above and beyond to exceed our customers’ expectations.
  • Environmentally Responsible: We take action to improve our environment.
  • Driven: We deliver results in the right way.
  • Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.   

STRATEGY

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.  

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Recycling and Waste

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

Environmental Solutions

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. 


SUSTAINABILITY INNOVATION

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

RECENT RECOGNITION

  • Barron’s 100 Most Sustainable Companies
  • CDP Discloser
  • Dow Jones Sustainability Indices
  • Ethisphere’s World’s Most Ethical Companies
  • Fortune World’s Most Admired Companies
  • Great Place to Work
  • Sustainability Yearbook S&P Global

Average salary estimate

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$50000K
$60000K

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What You Should Know About Sales Coordinator - Spc Waste, Republic

Are you ready to kick-start your career in the environmental services industry? Republic Services is on the hunt for a dynamic Sales Coordinator - Special Waste in sunny San Antonio, TX. In this role, you'll be the bridge connecting our talented Sales Representatives with the Corporate Special Waste team and our Landfill operations. As a key player in evaluating and approving special waste streams, you’ll ensure compliance with all State and Federal regulations while providing exceptional technical guidance. Your day-to-day activities will include assisting customers in completing special waste profiles, conducting field reviews of analytical results, and staying on top of documentation for approvals. This position isn’t just about compliance; it’s about fostering strong relationships and providing outstanding service to our clients, ensuring their needs are met efficiently. With opportunities to grow your knowledge of solid waste rules and processes and work with a dedicated team, you'll thrive in a fast-paced environment that values your contributions. Plus, enjoy comprehensive benefits, including medical coverage, retirement plan options, and the chance to be part of a company committed to sustainability and exceptional service. With Republic Services, you won't just be doing a job – you'll be making a positive impact in your community and the environment!

Frequently Asked Questions (FAQs) for Sales Coordinator - Spc Waste Role at Republic
What are the primary responsibilities of a Sales Coordinator - Special Waste at Republic Services?

As a Sales Coordinator - Special Waste at Republic Services, your main responsibilities include assisting Special Waste Representatives in completing and submitting special waste profiles, performing field-level reviews of analytical results, and ensuring all compliance documentation is accurate before submission. You’ll also act as a liaison between customers and the Corporate Special Waste Department, handling approvals and rejections effectively.

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What qualifications are needed for the Sales Coordinator - Special Waste role at Republic Services?

To qualify for the Sales Coordinator - Special Waste position at Republic Services, you should have a high school diploma or GED along with at least one year of customer service experience. Strong communication skills, proficiency in Microsoft Office, and basic marketing knowledge are also essential. A good understanding of state and federal special waste regulations will be beneficial in this role.

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How does the Sales Coordinator - Special Waste contribute to customer satisfaction at Republic Services?

The Sales Coordinator - Special Waste plays a crucial role in customer satisfaction at Republic Services by ensuring efficient processing of special waste profiles. By maintaining communication with customers and addressing their technical questions, you facilitate smoother interactions and prompt resolutions, ultimately striving to exceed customer expectations in waste management.

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What skills enhance the success of a Sales Coordinator - Special Waste at Republic Services?

Successful Sales Coordinators - Special Waste at Republic Services possess excellent time management, organizational abilities, and a proactive work ethic. They excel in written and verbal communication, showcasing professionalism when dealing with internal and external customers. Additionally, analytical skills and the ability to follow through on tasks ensure that responsibilities are met efficiently.

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What opportunities for professional growth exist for a Sales Coordinator - Special Waste at Republic Services?

As a Sales Coordinator - Special Waste at Republic Services, you have numerous opportunities for professional growth. You will gain extensive knowledge of compliance regulations and special waste processes while enhancing your sales and marketing skills. By closely working with leadership and participating in company-sponsored activities, you can pave the way for career advancement within the company.

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Common Interview Questions for Sales Coordinator - Spc Waste
What do you understand about the special waste processes at Republic Services?

As a candidate for the Sales Coordinator - Special Waste, it's crucial to familiarize yourself with the relevant state and federal regulations, as well as the specific steps involved in processing special waste profiles at Republic Services. Discuss your understanding of compliance requirements and stress the importance of accuracy in documentation to ensure safe waste management.

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How would you handle a situation where a customer’s special waste profile had deficiencies?

In such a case, I would first communicate with the customer promptly to notify them of the deficiencies while providing clear guidance on how to address these issues. It’s essential to maintain a positive relationship while ensuring all requirements are met for the profile to be approved correctly.

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What is your approach to managing customer relationships in a sales support role?

To build strong customer relationships, I prioritize clear, open communication and a service orientation. I believe in active listening to understand their needs and providing timely updates on their special waste profiles, thus ensuring they feel valued and informed throughout the process.

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Can you give an example of how you've effectively used your organizational skills in previous roles?

In my previous role, I managed multiple projects simultaneously, utilizing digital tools to keep track of deadlines and deliverables. I created a system to prioritize tasks, which allowed me to stay on top of my responsibilities and ensure quality service was maintained, an approach I plan to replicate at Republic Services.

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Why do you want to work for Republic Services as a Sales Coordinator - Special Waste?

I'm drawn to Republic Services due to its leadership in sustainability and commitment to customer service. The opportunity to contribute to environmental solutions while enhancing my skills in a supportive and ethical workplace aligns perfectly with my career goals and values in making a positive impact.

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What tools or software do you have experience with that would benefit the role at Republic Services?

I have extensive experience with Microsoft Office Suite that includes creating reports and presentations. Familiarity with CRM systems is also part of my background, which has allowed me to streamline processes and enhance customer engagement effectively.

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Describe a time when you successfully communicated technical information to someone without a technical background.

In a previous role, I was required to explain complex environmental regulations to a non-technical client. I broke down the information into simpler terms, using analogies and visual aids, which helped them grasp the concepts and make informed decisions about their waste management practices.

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How would you prioritize your workload when managing multiple special waste profiles?

I would assess the urgency and complexity of each profile, categorize them based on deadlines and customer needs, and use digital tools to manage my tasks effectively. This structure enables me to tackle priorities efficiently while maintaining high-quality services for all clients.

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What strategies do you use to stay updated on industry regulations and trends?

I regularly read industry publications, attend webinars, and participate in relevant forums to stay informed on regulations and trends. Networking with professionals in the field also helps me gain insights and share knowledge that can be applied to my role at Republic Services.

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How do you ensure accuracy in your documentation and reporting?

To ensure accuracy in documentation, I implement a multi-step review process where I cross-check data against original sources and guidelines. I also maintain clear notes and use checklists to guarantee that each aspect of the profile submission is thoroughly verified before progress.

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DATE POSTED
April 8, 2025

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