Executive Assistant II

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

As the Executive Assistant business partner at Restaurant365, you will play a primary role in supporting the Chief Customer Officer (CCO) and as needed, other senior leaders within the Customer Success and Experience team.  You will be responsible for providing administrative support including, managing schedules, coordinating meetings, gathering notes and actions from staff and other key team meetings as well as other various tasks to support the CCO’s organizational efficiency and effectiveness. The role will require intuitive and proactive engagement and a strong ability to determine the priorities of the CCO. This role requires exceptional organizational skills, attention to detail, discretion, and the ability to work in a fast-paced startup environment in a wide range of responsibilities.  In this role, you will partner closely with the CCO’s leadership teams to support the CCO’s end-to-end administrative, operational needs. 

• Calendar Management: Manage and maintain the CCO’s schedule and calendar, including scheduling meetings, appointments, and travel arrangements to optimize time and priorities.
• Communication Management: Serve as a liaison between the CCO, staff, vendors and the public. This includes receiving and screening internal/external meeting requests, screening and prioritizing emails and phone calls, answering a variety of questions with tact and diplomacy, taking messages, and directing calls appropriately for resolution on behalf of the CCO.
• Support and Meeting Coordination: Schedule meetings as needed, and prepare materials for meetings, including agendas, presentations, and reports. Attend meetings as needed, take minutes, and follow up on action items.
• Travel Arrangements: Coordinate travel arrangements for the CCO as necessary, including booking flights, accommodations, and transportation, and preparing travel itineraries.  
• Document Management: Create, organize, and maintain digital and physical files, documents, and records including spreadsheets, special reports, and agenda materials ensuring easy accessibility and confidentiality as needed.
• Event Planning: Partner with internal teams in planning and coordinating events, conferences, department summits, and off-site meetings, including logistics, venue selection, and catering.
• Vendor Management: Maintain vendor relationships and deliverables.
• Expense Management: Process expense reports, reconcile credit card statements, and maintain expense records for the CCO.
• Research and Analysis: Conduct research and gather information on various topics as requested by CCO including market trends and industry developments.
• Special Projects: Assist the CCO and leadership team in special projects, initiatives, and ad-hoc tasks as needed.
• Confidentiality: Handle sensitive and confidential information with discretion and professionalism.
• Travel up to 15%
• Other duties as assigned

• Bachelor's degree or equivalent experience preferred
• 7+ years general business experience
• 5+ years proven experience as an executive assistant or similar role, preferably in a fast paced start up or tech environment
• Highly dependable and operates with strong professional integrity and judgement.
• Positive attitude, proactive mindset, and willingness to learn and grow in a dynamic startup environment.
• Proficiency in technology, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with strong Excel and data/reporting experience, Zoom, Slack and other administrative tools as needed.
• Superb interpersonal communication and presentation skills, both written and verbal, can interact effectively and efficiently with individuals at all levels using courtesy and discretion.
• Independent self-starter who takes initiative with a robust set of problem-solving skills, deeply organized with accuracy and unfailing attention to detail. Can work independently.
• Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• Flexibility and adaptability to handle changing priorities and multiple tasks simultaneously.
• Discretion and confidentiality in handling sensitive information.
• Event planning experience is highly desired.
• Identify roadblocks and solve them through invention, innovation, and empathy.
• Ability to plan and organize with and through people.
• Possesses self-confidence, leadership skills, and negotiation skills.
• Demonstrates strong decision-making skills and the ability to work well under pressure
• Must be able to meet deadlines in a fast-paced, quickly changing environment.
• Joining our team means being part of an innovative and collaborative culture where your contributions will make a meaningful impact on our company's success. If you thrive in a fast-paced environment and are passionate about supporting executives and driving organizational efficiency, we encourage you to apply for this exciting opportunity.

• This position has a salary range of $78,800 - $118,200 / year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.