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Issuing Specialist Seller - job 10 of 21

We are seeking a highly motivated and experienced Sales Leader. The ideal candidate will have significant experience within the financial services industry specifically with FinTech Issuers/Program Managers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically FinTech's needs, relationship with Program Managers, Sponsor Banks, etc...

  • Having a deep understanding of emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

  ​Essential Functions:

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Issuing Specialist Seller, Visa

Are you ready to take your sales career to the next level? We’re on the lookout for an enthusiastic Issuing Specialist Seller to join our dynamic team in Wilmington! This isn’t just another sales job; it’s an opportunity to be at the forefront of the financial services industry, particularly within the FinTech space. As an Issuing Specialist Seller, you’ll be working closely with Program Managers and navigating complex organizational functions to provide tailored solutions. You will collaborate extensively with cross-functional teams including Sales Operations, Product Management, and Marketing to drive our mission of transforming payment solutions. You'll actively prospect for new business, build relationships with key decision-makers, and close deals that align with Visa’s purpose. We’re all about teamwork, so your role will involve partnering with Generalist Sellers to craft compelling proposals and presentations accentuating the technical capabilities of Visa’s offerings. Plus, with moderate to extensive travel involved, every day presents a fresh opportunity to connect with clients and industry leaders at conferences and events. This position is hybrid too, which provides you with the flexibility to balance working remotely and in our vibrant office. If you're a motivated sales leader passionate about elevating the Issuing solutions landscape, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller Role at Visa
What are the responsibilities of an Issuing Specialist Seller at Visa?

As an Issuing Specialist Seller at Visa, your main responsibilities include actively prospecting and closing business opportunities within your assigned territory, nurturing relationships with high-potential Issuing clients, and understanding the intricate needs of the payment ecosystem. You'll collaborate with cross-functional teams to provide valuable insights and solutions, ensuring customer satisfaction through regular outreach. Your role also involves developing tailored sales strategies aligned with Visa’s values, as well as updating sales activities in Microsoft Dynamics.

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What qualifications do I need to become an Issuing Specialist Seller at Visa?

To be a successful Issuing Specialist Seller at Visa, you'll need significant experience in the financial services sector, particularly with FinTech issuers and program managers. A strong understanding of the payments ecosystem, emerging trends, and regulatory changes is crucial. Excellent sales negotiation skills, experience in relationship building, and a collaborative mindset to work alongside various cross-functional teams will set you apart in this role.

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How does the Issuing Specialist Seller role contribute to Visa’s purpose?

The Issuing Specialist Seller role contributes to Visa’s purpose by developing and executing sales strategies that help uplift people and businesses everywhere through seamless payment solutions. By identifying and addressing the unique needs of Issuers, you’ll be ensuring that Visa remains the best way to pay and be paid, fostering satisfaction and engagement among clients.

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What is the work environment like for an Issuing Specialist Seller at Visa?

As an Issuing Specialist Seller at Visa, you’ll thrive in a hybrid work environment, balancing the flexibility of remote work with the vibrancy of our office. This means you can enjoy collaborative in-person interactions and utilize remote work for deeper focus. You’ll be part of a progressive team that values innovation and results, with opportunities for engaging client meetings and industry events.

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What kinds of clients will I work with as an Issuing Specialist Seller at Visa?

In your role as an Issuing Specialist Seller at Visa, you'll work with a diverse range of Issuing clients, including FinTech organizations, program managers, and global service providers. Your ability to navigate their unique challenges and present Visa's tailored solutions will be essential in driving successful partnerships and fostering long-term relationships.

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Common Interview Questions for Issuing Specialist Seller
Can you explain your experience with FinTech issuers and program managers?

In responding to this question, you should highlight specific experiences where you've worked directly with FinTech organizations and program managers. Discuss how you've navigated their needs and challenges, ensuring you articulate the solutions you've provided and the impact they've had on business outcomes.

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What strategies do you use to prospect and close sales in the financial services industry?

When answering this question, share your approach to prospecting, including research methods, relationship-building strategies, and how you qualify leads. Discuss your closing techniques and any data-driven methods you utilize to ensure a high success rate.

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How do you ensure strong client relationships and satisfaction?

Talk about the importance of proactive communication and regular follow-ups. Describe methods you use to gather feedback and address client needs promptly, demonstrating your commitment to creating exceptional client experiences.

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Can you provide an example of a successful sales strategy you developed?

Provide a concrete example of a sales strategy tailored to a specific client or market. Detail the research and planning involved, the challenges faced, and the successful outcomes that resulted from executing the strategy.

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What do you see as the biggest trends affecting the payments ecosystem?

With this question, discuss current trends such as digital transformation, regulatory changes, or the rise of contactless payments. Show your understanding of their implications for clients and how you’ve adapted to these changes in your sales approach.

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Describe your experience with cross-functional collaboration.

Share specific examples where you've successfully collaborated with product, marketing, or operations teams. Highlight how this collaboration resulted in improved client solutions or streamlined processes, showcasing your teamwork skills.

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How do you handle objections during the sales process?

Discuss your approach to objections, emphasizing active listening and empathy. Explain the importance of addressing concerns thoughtfully and how you work to turn objections into opportunities by providing tailored solutions.

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What role does data play in your sales strategy?

Talk about how you incorporate data analytics to understand market trends, customer behavior, and sales performance. Highlight specific tools and metrics you use to refine your strategies and increase success rates.

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What do you believe is key to achieving revenue objectives in this role?

Discuss the importance of understanding client needs, developing strong relationships, and continually adapting sales strategies based on feedback and market conditions. Emphasize the importance of collaboration with internal teams to deliver optimal solutions.

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How do you stay updated with emerging trends in FinTech and financial services?

Share your methods for keeping abreast of industry trends, such as attending conferences, subscribing to relevant publications, and networking with professionals. Emphasize how this knowledge informs your approach to clients in your sales efforts.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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