Instructional Design Intern - Summer 2025

The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.

No matter where you are in your journey, we value your unique perspective and background. As an intern at Rocket, you are crucial part of our team and are trusted to make decisions and be part of our spirit of collaboration, all while exploring the business area you’re interested in.

As an Instructional Design Intern, you’ll use learning and instructional theory to analyze learning needs and goals, create instructional content, develop a delivery system to meet those needs and evaluate the effectiveness of trainings.

About the role

• Create, modify, and deploy unique and engaging instructional design materials both collaboratively and independently e.g., ILTs, CBTs, job aids, one pagers, etc.
• Effectively incorporate client feedback into materials
• Build partnerships with stakeholders and subject matter experts to increase quality and effective collaboration throughout the instructional design lifecycle
• Assess existing training programs and make recommendations to meet instructional design standards
• Work with leadership, stakeholders, and subject matter experts to determine proper modalities and deployment strategy
• Measure and communicate the success of trainings to evaluate learners' performance
• Leverage data and curate content to support training requests and learning outcomes
• Conduct and document needs assessment to identify root cause and training and non-training solutions

About you

Minimum qualifications

• Demonstrated written and verbal communication skills
• High attention to detail
• Able to work within brand guidelines
• Experience with Articulate, InDesign, Illustrator, and Photoshop

Preferred qualifications

• Bachelor’s degree in education, instructional design or equivalent education or experience
• Demonstrated ability to evaluate the effectiveness of learning designs using an industry-standard model

What you’ll Get

Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.

The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.