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Media Integration Specialist

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary:

The Media Integration Specialist I produces and monitors content sets for global airlines and 3rd party customers. The individual will track incoming digital media assets and coordinate quality control, technical compliance and status with internal departments. The Media Integration Specialist I is engaged in all facets of the content production build and QA function. This individual must be familiar with a variety of the concepts, practices, and procedures within the IFE field and relies on experience and judgment to plan and accomplish goals. The main focus of the Media Integration Specialist I is to execute least complicated integration tasks (testing/validation) and assist integration team in monthly production of content sets and may be responsible for production of least complex accounts depending on skill level. 

Duties and Responsibilities:

  • Learn and apply media testing procedures which include cross referencing content tracking sheets, verifying content, and confirming proper display on RDUs (remote display units) 
  • Understand customer requirements and test accordingly, learning system setups and customer profiles 
  • Validate quality of content and technical compliance including audio/video sync issues, language verification, aspect ratios and metadata correctness 
  • Record vendor problems, concerns, missed internal testing errors, and flag to appropriate account manager in a time sensitive manner 
  • Assess and report fielded errors to account manager in a timely manner 
  • Follow procedures and routine work/test instructions to ensure the consistency and production quality of all content sets leaving the office and being fielded 
  • Verification of SD cards, duplication 
  • Participate in alternative production tasks during low workflow 
  • Ensure all content meets established standards and report any technical challenges in displaying the content 
  • Ensure the proper national and international customer shipping and tracking processes are in order 
  • Monitor SD card inventory and understanding of RMA processes 
  • Understand HW/SW testing setup and troubleshooting 
  • Understand and ensure lab compliance to MPAA standards and regulations 
  • Log and track all incoming digital media and communicate status of delivery to CSPs to ensure all test schedules are being met by developing and tracking workflow 
  • Communicate changes or delays in a timely manner to account manager 
  • Coordinate re-working of rejected media with CSPs 
  • Ensure lab rules are followed including security, cleanliness, layout 
  • Perform other job-related duties as assigned 
  • 0-3 years of experience in systems integration or digital media post production environment  
  • 1+ years of experience in the In-Flight Entertainment industry highly desired 
  • Meticulous file maintenance skills 
  • Proficient, working knowledge of Excel, and Word processing programs 

The starting pay range for this position is $22.00 - $26.00 per hour however, base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.

In addition to a comprehensive package of health benefits that include company contributions, Safran Passenger Innovations offers a variety of additional benefits and perks to enhance your work-life balance experience including but not limited to:

  • A home allowance to elevate your home workspace
  • Discretionary bonus program
  • Future financial security with a 401(k) program with company match
  • Paid time off covering vacations, personal time off and sick days, capped off by an exciting year-end holiday shutdown

Average salary estimate

$49920 / YEARLY (est.)
min
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$45760K
$54080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Media Integration Specialist, Safran Passenger Innovations

Join us at Safran Passenger Innovations as a Media Integration Specialist and become a key player in revolutionizing in-flight entertainment around the globe! This role is all about providing exceptional support in producing and monitoring content for global airlines and third-party customers. As part of a dynamic team, you will track incoming digital media assets, coordinate quality control standards, and ensure technical compliance. You'll dive into content production and quality assurance, gaining firsthand experience with industry-leading IFEC solutions that enhance passenger experiences in air travel. If you enjoy applying your problem-solving skills in a hands-on environment, this is the perfect role for you! You’ll be engaged in essential integration tasks, learning to validate content quality while understanding system setups and customer profiles, all within a variety of media environments. With the opportunities for professional growth and a strong focus on teamwork, at Safran you will help shape the future of air travel in a vibrant and innovative setting. So if you're ready to elevate your career and contribute to crafting the ultimate in-flight experiences, we’d love to hear from you. Let's take off together!

Frequently Asked Questions (FAQs) for Media Integration Specialist Role at Safran Passenger Innovations
What are the main responsibilities of a Media Integration Specialist at Safran Passenger Innovations?

As a Media Integration Specialist at Safran Passenger Innovations, your primary responsibilities will include producing and monitoring content sets for global airlines, tracking incoming digital media assets, coordinating quality control, and ensuring technical compliance. You will validate the quality of content, manage the verification of audio/video sync issues, and report any errors in a timely manner. The position also involves following established procedures to ensure the consistency and quality of all content sets leaving the office.

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What qualifications do I need to apply for the Media Integration Specialist position at Safran Passenger Innovations?

To apply for the Media Integration Specialist I position at Safran Passenger Innovations, you should ideally possess 0-3 years of experience in systems integration or digital media post-production. Preferred qualifications include over a year of experience in the In-Flight Entertainment industry, along with strong file maintenance skills and proficiency in Excel and word processing programs. Additionally, a keen understanding of media testing procedures and customer requirements will enhance your candidacy.

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How can I prepare for the Media Integration Specialist role at Safran Passenger Innovations?

Preparing for the Media Integration Specialist role at Safran Passenger Innovations involves understanding the key concepts in media testing and integration, familiarizing yourself with IFE systems, and honing your skills in quality assurance procedures. Additionally, a good grasp of audio/video synchronization, metadata correctness, and technical compliance is important. Being detail-oriented and adaptable will serve you well in this dynamic role.

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What type of work environment can I expect as a Media Integration Specialist at Safran Passenger Innovations?

As a Media Integration Specialist at Safran Passenger Innovations, you can expect a collaborative and fast-paced work environment. Your role will involve engaging directly with various teams, ensuring that content meets quality standards in a secure lab setting. A culture of innovation and proactive problem-solving is highly valued, which allows for personal and professional growth within the organization.

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What benefits does Safran Passenger Innovations offer to Media Integration Specialists?

At Safran Passenger Innovations, Media Integration Specialists enjoy a comprehensive benefits package that includes health contributions, a flexible home workspace allowance, and a discretionary bonus program. Additionally, they can secure their financial future with a 401(k) program featuring company match, enjoy paid time off for vacations and personal time, and benefit from an exciting year-end holiday shutdown.

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Common Interview Questions for Media Integration Specialist
What motivated you to apply for the Media Integration Specialist role at Safran Passenger Innovations?

When answering this question, focus on your passion for the in-flight entertainment industry and your desire to contribute to innovative projects. You might mention your enthusiasm for media technologies and how you appreciate Safran Passenger Innovations' commitment to enhancing passenger experiences.

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How do you ensure accuracy in validating content for media integration?

Discuss your attention to detail and your approach to following validation procedures. Mention the importance of cross-referencing tracking sheets and engaging with team members to ensure that content is consistently accurate and meets quality standards.

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Can you describe a time you handled a challenging media testing issue?

Provide a specific example demonstrating your problem-solving skills. Highlight the nature of the issue, the steps you took to resolve it, and the positive outcome. Emphasize the importance of communication and technical compliance during the process.

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What experience do you have with digital media post-production?

Share your relevant experience in digital media post-production, such as working with editing software, managing media assets, or any internships that provided hands-on experience. Highlight how these experiences have prepared you for the role at Safran.

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How familiar are you with quality assurance processes in media testing?

Explain your understanding of quality assurance processes, including the importance of testing for audio/video sync, metadata checks, and compliance with industry standards. If possible, provide examples of how you have applied these processes in past roles.

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How do you prioritize tasks when managing multiple media projects?

Elaborate on your organizational skills and ability to manage time effectively. Discuss how you create to-do lists, set deadlines, and communicate with team members to ensure all tasks are completed efficiently.

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Can you explain how you handle feedback regarding media integration?

Share your approach to receiving and implementing feedback, emphasizing your willingness to learn and improve. You might mention specific situations where feedback helped you enhance your skills or resolve issues.

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What tools or software are you proficient in that would be relevant for the Media Integration Specialist position?

Discuss the tools and software you are familiar with, such as Excel, media content management systems, or specific testing tools. Highlight how these have contributed to your effectiveness in previous roles.

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How do you stay updated with trends and changes in the in-flight entertainment industry?

Emphasize your proactive approach to staying informed about industry trends, such as joining relevant forums, subscribing to industry news sources, or attending webinars. Mention a few sources where you often find valuable insights.

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What do you believe is the most critical quality for a Media Integration Specialist?

Discuss qualities such as attention to detail, problem-solving capabilities, and strong communication skills. Explain why these qualities are essential for ensuring the successful integration of media content and for collaborating with various departments.

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Founded in 2005, Safran is a French multinational high-technology group supplying systems and equipment for the aerospace, defense, and security industries. Safran specializes in aircraft engines, rocket engines, aerospace-components, and more. Sa...

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Full-time, remote
DATE POSTED
January 12, 2025

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