Director Operations

Director Operations

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• United States
• Surgical Care Affiliates
• Business Ops
• Regular
• Full-time
• 1
• USD $180,000.00/Yr.
• USD $200,000.00/Yr.
• 39469

SCA Health

Job Description

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it . Each decision we make is rooted in seven core values :

• Clinical quality
• Integrity
• Service excellence
• Teamwork
• Accountability
• Continuous improvement
• Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will .

This role requires travel to facilities within the Indianapolis , Indiana market. We are open to candidates residing within a two-hour commute of the region.

Lead a portfolio of centers with accountability for communicating and executing the growth strategy, direct facility P&L responsibility and overall operation execution.

Key Roles:

• Clinical Quality and Patient Safety: Champion SCAH's HRO Journey with responsibility to ensure leaders, teams, and physicians achieve clinical excellence and
  drive zero harm through adoption and standardization of Clinical Quality standards.
• Facility Partnership Performance: Partners in the process of setting the strategic vision and goals for the region with the regional VP and partners with facility CEOs and Managers to implement for their set of facilities to align with the goals of the region. Direct P&L responsibility for portfolio of centers including annual budget development, monthly financial analysis, improving and monitoring KPIs, action planning, and direct actions to positively impact top line growth, margin improvement and distributions.
• Support Teammates: Recruits, leads, mentors and develops a high performing team of facility teammates, leaders and managers of operations modeling and promoting SCA's Values, supporting teammate growth and operational excellence.
• Advance Relationships: Establish, maintain and grow relationships including health system and physician partners, care delivery organizations, and other key internal and external stakeholders.
• Develop New Partnerships: Source and develop key relationships and growth opportunities with prospective customers including physicians, physician groups, health systems, health plans and CDO's. Manage C Suite level relationships.

Key Responsibilities:

• Guides the regional safety culture focusing on structure, processes and monitoring systems deployed by SCA that demonstrate and drive patient harm prevention. Employs a comprehensive strategy of visioning, development and accountability.
• Provides operational oversight and leadership support to direct reports and portfolio of centers to ensure strong facility leadership, clinical excellence and patient care, operational and financial performance, and teammate and physician relationships and engagement.
• Work cross functionally with all support services lanes including clinical, finance, revenue cycle, supply chain, D&I , Legal, Compliance, HR and all functions to gain alignment and collaborate on mutual goals.
• Partner with development, business development and Strategic Service Line teams to source and execute on share of practice and growth opportunities including acquisitions, de novos, service line expansion and physician recruiting opportunities.
• Live SCA's Values and model the way for his/her team while recognizing and rewarding teammates living the mission and enhancing our culture of inclusion.

• Bachelor’s degree required, MBA, MHA, or advanced degree preferred.
• The ideal candidate should have a minimum of 5-7 years of experience in healthcare, coupled with 2+ years of leadership experience.
• Preference will be given to candidates with experience in ASC, outpatient, surgical site, and multi-site healthcare settings.

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