Patient Coordinator (Medical Receptionist - Per Diem) - Smithtown, Patchogue

As a Patient Coordinator at Schweiger Dermatology Group, your primary responsibilities will include efficiently handling incoming phone calls, scheduling appointments, and managing patient inquiries. You'll create a welcoming environment for patients and support providers by understanding the flow of patient care. Additionally, inventory management and participating in training sessions will be essential aspects of the role.

To be considered for the Patient Coordinator position at Schweiger Dermatology Group, candidates should have previous healthcare experience, preferably as a medical receptionist. Familiarity with EMR software and scheduling systems is preferred. Strong communication and interpersonal skills are vital, along with the ability to work professionally in a fast-paced medical environment.

Yes, healthcare experience is required for the Patient Coordinator role at Schweiger Dermatology Group. This role demands familiarity with patient interactions and the ability to navigate the complexities of medical office administration, making previous experience invaluable for success.

The Patient Coordinator position at Schweiger Dermatology Group is per diem, primarily requiring availability on Mondays from 1pm to 7:30pm, Fridays from 1pm to 7:00pm, and one Saturday each month from 8am to 2pm. Flexibility to assist during other shifts is also essential.

Schweiger Dermatology Group offers a comprehensive benefits package for Patient Coordinators, including medical, dental, and vision coverage for full-time employees, along with a 401K plan, short-term disability, employee discounts on services, and an additional personal holiday for birthdays. Part-time employees can also enjoy dental and vision benefits.

When answering this question, highlight specific roles you've had in healthcare, illustrating your familiarity with patient interactions and administrative tasks. Emphasize skills you’ve developed, such as communication and organization, and how they will apply to the Patient Coordinator position.

Discuss your strategies for managing priorities, such as using checklists, effective communication with team members, and responding to urgent patient needs promptly. Mention specific tools or methods that help you stay organized and efficient.

Talk about your approach to creating a welcoming atmosphere, such as actively listening to patients and addressing their needs. Share specific examples of how you’ve successfully handled patient inquiries or complaints in the past.

Explain your conflict resolution skills, focusing on your ability to remain calm and professional. Provide an example of a difficult situation and how you successfully navigated it to achieve a positive outcome for the patient.

Express your knowledge about Schweiger Dermatology Group, emphasizing its commitment to the Ultimate Patient Experience and its growth in the dermatology field. Mention recent achievements or values that resonate with you, showing your genuine interest in the company.

Share your experience with EMR systems and scheduling applications, explaining how you'd efficiently manage patient data and appointment logistics. Highlight your attention to detail and your adaptability to new technologies.

Reflect on your passion for dermatology and patient care, explaining how working within a reputable practice like Schweiger Dermatology Group aligns with your career aspirations. Highlight your enthusiasm for contributing to a positive team environment.

Provide an example that showcases your teamwork skills, focusing on collaboration and communication with colleagues to achieve common goals. Discuss the outcomes of your teamwork and how it benefited patient care.

Outline your multitasking abilities and your methods for managing simultaneous tasks without compromising service quality. Focus on your communication skills that allow you to handle multiple inquiries effectively.

Discuss the qualities you believe are essential for a Patient Coordinator, such as empathy, strong communication, and organizational skills. Share how you embody these traits and your commitment to providing an excellent patient experience.