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Sales Manager

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Staff Management and Leadership

  • Meet and exceed established location sales quotas
  • Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures
  • Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers
  • Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

  • Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community 
  • Analyze and be aware of competitor pricing
  • Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

  • Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws
  • Approve all discounts offered to customers
  • Prepare reports that demonstrate compliance with financial controls

Operations Support

  • Maintain all marketing materials, training manuals, sales equipment and other sales supplies
  • Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies
  • Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

  • Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure
  • Ensure compliance of sales practices with federal, state/provincial and local regulations

MINIMUM Requirements

Education

  • High school or equivalent
  • Bachelor’s degree preferred

Experience

  • Sales Management experience of 3-5 years required
  • Sales Counselor and sales supervisory experience preferred
  • Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Licenses

  • Valid state/province driver’s license with good driving record
  • Insurance license as required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities

  • Working knowledge of Windows-based PC environment and MS office applications
  • Knowledge of Customer Relationship Management systems a plus
  • Ability to maintain confidentiality
  • Ability to work beyond standard business hours when necessary to service customers
  • Ability to set goals for employees that are challenging but achievable

Compensation: $89,800 to $149,500 earnings potential

Postal Code: 25404

Category (Portal Searching): Sales

Job Location: US-WV - Martinsburg

Average salary estimate

$119650 / YEARLY (est.)
min
max
$89800K
$149500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Manager, SCI

Join us as a Sales Manager in Martinsburg, WV, where we believe in celebrating lives and supporting our associates every step of the way! In this dynamic role, you will develop and lead a talented team of Sales Counselors, ensuring they not only meet, but exceed sales quotas while maintaining our company's high ethical standards. You will be the driving force behind creating effective marketing programs tailored to our community, analyzing competitor pricing, and participating in local events to expand our customer base. Your leadership will include providing ongoing training, mentoring, and support, so your team can excel in their customer service and sales presentation skills. You will handle day-to-day operational support, compliance with industry regulations, and financial oversight to ensure everything runs smoothly. With 3 to 5 years of sales management experience under your belt, you will embody the essence of our commitment to quality service and ethical practices, shaping the future of our sales force. If you are ready to make a meaningful impact in your community while enjoying a compensation package with earnings potential ranging from $89,800 to $149,500, we encourage you to consider this wonderful opportunity with us!

Frequently Asked Questions (FAQs) for Sales Manager Role at SCI
What are the key responsibilities of a Sales Manager at our Martinsburg location?

As a Sales Manager in Martinsburg, you will be responsible for driving sales through effective leadership of Sales Counselors, developing strategic marketing programs, managing compliance and financial controls, and ensuring exceptional customer service. You will play a vital role in achieving sales quotas and expanding our market share, while also mentoring your team through training and support.

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What qualifications are needed for the Sales Manager position in Martinsburg, WV?

To qualify for the Sales Manager position in Martinsburg, you should ideally have a high school diploma or equivalent, with a bachelor's degree preferred. A strong background in sales management for 3-5 years is essential, along with experience in coaching and motivating a sales team. A valid driver's license and relevant insurance licensing, as required by state law, are also necessary.

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How does the Sales Manager contribute to community events in Martinsburg?

The Sales Manager plays an integral role in participating and planning community events to develop new prospects and enhance awareness of our services. This involvement helps to establish strong community ties and positively impacts our market presence, ultimately driving sales and customer engagement.

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What skills are important for a Sales Manager at this company?

A successful Sales Manager at our Martinsburg location should possess strong leadership, communication, and analytical skills. Knowledge of customer relationship management systems, proficiency in Microsoft Office, and the ability to work beyond standard hours to meet customer needs are also essential to succeed in this role.

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What is the earning potential for a Sales Manager in Martinsburg?

As a Sales Manager in Martinsburg, your earnings potential ranges from $89,800 to $149,500 depending on performance and experience. This competitive compensation structure reflects our commitment to attracting top talent and rewarding excellence within our team.

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Common Interview Questions for Sales Manager
Can you describe your experience with managing a sales team?

When answering this question, focus on specific examples from your past leadership roles. Highlight how you motivated your team, the strategies you implemented for training, and how you measured success. Emphasize outcomes and growth you achieved under your management.

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How do you develop and implement effective marketing strategies?

Discuss your approach to analyzing the market and competitor strategies. Share examples of marketing initiatives you successfully implemented, explain how you measured their effectiveness, and how you adapted based on results to continually improve.

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What methods do you use to ensure compliance with sales practices?

Explain your understanding of compliance regulations, and detail the processes you put in place to train your team on legal standards. Discuss how you regularly monitor practices and conduct audits to ensure adherence.

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How do you approach goal-setting for your sales team?

Talk about your philosophy on setting challenging but achievable goals. Share techniques you use for motivating your team, how you track progress, and how you adjust goals based on performance data.

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What key performance indicators do you track as a Sales Manager?

Mention specific KPIs such as sales figures, market share growth, customer acquisition rates, and retention statistics. Explain how you utilize this data to adjust strategies and motivate your team.

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Describe how you handle underperforming sales counselors.

Discuss your approach to performance reviews and constructive feedback. Emphasize the importance of providing support, additional training, or mentorship to empower underperformers to improve their results.

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Can you provide an example of a successful sales campaign you led?

Share a detailed case study of a specific campaign, including its objectives, strategies, execution, and results. Highlight any challenges you faced and how you overcame them to succeed.

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How do you foster teamwork and collaboration among sales staff?

Talk about techniques you employ to create a cohesive team environment, such as team-building exercises, regular meetings, or collaboration on sales strategies. Emphasize the positive impact of teamwork on achieving sales goals.

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What sales technology or CRM tools do you find most effective?

Share your experience with various CRM tools and sales technologies you’ve used. Discuss which tools you find enhance efficiency, improve customer interactions, and contribute to better performance and tracking.

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How do you stay updated with industry trends and sales techniques?

Mention strategies for continuous learning such as reading industry publications, attending conferences, or participating in professional networks. Highlight the importance of staying informed to innovate and adapt in a competitive landscape.

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MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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