Inside Sales Representative

To be considered for the Inside Sales Representative role at Seal & Design, Inc., candidates should have a Bachelor's degree or two years of relevant experience. Experience in manufacturing or supply chain sectors will greatly enhance your candidacy. Success in this role involves a strong attention to detail, excellent communication skills, and a willingness to learn and grow within the company.

As an Inside Sales Representative at Seal & Design, Inc., your duties include processing order entries, providing customer support, assisting with quotes and part setups, and ensuring customers are updated on their order status. Additionally, you will be responsible for sourcing raw materials and products and maintaining the ERP system. Supporting account managers and external sales representatives will also be a crucial part of your role.

At Seal & Design, Inc., we encourage professional growth for our Inside Sales Representatives. There is a clear pathway for career advancement. Ambitious individuals looking to transition from customer service or sales into full account management roles can expect support from our leadership, alongside potential mentorship opportunities to help you succeed.

Seal & Design, Inc. offers a competitive salary along with a comprehensive benefits package for Inside Sales Representatives. This includes Medical, Dental, and Vision Plans, a 401(k) with profit sharing, generous paid time off, bonuses, and life insurance, along with yearly performance reviews to ensure our employees feel valued and motivated.

Successful Inside Sales Representatives at Seal & Design, Inc. typically possess strong mathematical and problem-solving skills, technical aptitude, and strong analytical capabilities. The ability to organize and prioritize tasks effectively while communicating concisely with customers is also essential to excel in this role.

In your response, detail any specific experiences where you managed order entry, highlighting any software or tools you used. Discuss how you ensured accuracy in your orders and how you handled any discrepancies.

Explain your approach to prioritizing tasks, perhaps by using task management tools or methods for evaluating the urgency and importance of each request. Sharing a specific example will strengthen your answer.

Discuss your customer service philosophy and methodologies. Focus on how understanding customer needs, active listening, and timely follow-ups have successfully helped you in previous roles.

Address any prior experiences you have with quoting and negotiation. Talk about techniques you use to ensure profitability while meeting customer needs.

Provide a step-by-step approach for resolving customer complaints, emphasizing your communication skills, empathy, and ability to find solutions quickly.

Detail your familiarity with ERP systems, including what systems you’ve used and how you leveraged them for effective data management and reporting. Mention specific tasks you performed within the system that relate to sales.

Discuss techniques you implement to stay engaged, such as setting personal goals, taking breaks, or finding ways to improve processes to make your work more efficient.

Share a specific situation that emphasizes teamwork. Highlight your role, the contributions of your teammates, and how your collaboration led to the achievement of a shared sales goal.

Research and talk about Seal & Design’s product offerings, their applications in various industries, and anything noteworthy about the company culture or mission that you admire. This shows your genuine interest.

Articulate your motivation for applying to the role, perhaps focusing on your passion for customer interactions, interest in the products, and how you see the company's values aligning with your career aspirations.