Server- Evenings- Per Diem

As a Server at Senior Lifestyle, your primary responsibilities include accepting food orders, delivering food and beverages to residents and guests in a timely manner, and ensuring satisfaction by responding quickly to their needs. You'll also be tasked with bussing and resetting tables efficiently and maintaining a professional and friendly demeanor at all times.

For the Server - Evenings - Per Diem position at Senior Lifestyle, no prior experience is necessary, although previous food service experience is preferred. You should be willing to undergo food safety training to obtain any required local or state food handling licenses, have basic computer skills for using our POS system, and be able to communicate clearly in English.

Yes! At Senior Lifestyle, training is provided for the Server position. We believe in equipping our staff with all the necessary skills, which includes food safety training, to ensure you are fully prepared to deliver exceptional service to our residents and guests.

Senior Lifestyle offers a comprehensive benefits package for eligible team members, which includes health, dental, vision insurance, retirement benefits, short-term and long-term disability, and paid time off. Additionally, all positions are eligible to use DailyPay, allowing you access to your earned wages before payday.

At Senior Lifestyle, we prioritize creating a positive work environment where teamwork is key. We encourage open communication, respect for all team members, and acknowledgment of hard work, fostering a culture that embraces HEART—Hospitality, Excellence, Appreciation, Respect, and Teamwork.

In handling a difficult resident or guest, it's important to stay calm and polite. I would listen to their concerns, show empathy, and reassure them that I am there to assist. By actively seeking a solution—whether it be correcting an order or addressing a complaint—I would demonstrate my commitment to excellent service and dedication to their satisfaction.

Absolutely! In a previous role, I noticed a guest struggling to find a suitable meal option due to dietary restrictions. I took the initiative to consult with the kitchen staff and created a personalized meal for them. The guest was extremely grateful, and it made me proud to provide a service that truly catered to their needs.

Key qualities for a successful server at Senior Lifestyle include strong communication skills, empathy, and a positive attitude. It's also crucial to be team-oriented, have time management skills, and demonstrate adaptability in a dynamic environment to meet the varied needs of residents and guests.

During busy service periods, I prioritize tasks by assessing immediate needs. For example, I would first address food orders as they come in to ensure timely delivery, then attend to resetting tables and cleaning up. I keep a mental checklist to remain organized and focused amidst the hustle, ensuring everything runs smoothly.

In my previous role, I faced a situation where a guest had allergies and their order needed to be modified last minute. I quickly consulted the kitchen staff about safe alternatives and decided to make the adjustment on my own to ensure the guest's safety. This proactive decision led to a satisfied customer.

I have experience using various POS systems for taking orders and processing payments. I am comfortable inputting customer orders, checking out guests, and managing transaction records, which aids in providing efficient service to residents and guests.

Maintaining a positive attitude during busy shifts requires a focus on the satisfaction of the residents and guests. I remind myself of the joy in creating positive experiences and take a moment to breathe and refocus when necessary. Engaging with coworkers in a supportive way also helps uplift morale.

Ensuring cleanliness and safety in the dining area is vital. I would consistently check tables and reset them after each use, promptly clean spills, and adhere to food safety protocols. Regularly sanitizing surfaces and maintaining a tidy environment ensures a safe dining experience for our residents and guests.

If I noticed a staff member struggling, I would approach them and offer assistance. I'm a firm believer in teamwork, so I would help them manage their tasks and provide support in any way possible. Communication is key, and I would encourage them to reach out for help when needed.

I am motivated to excel as a Server by my passion for hospitality and the impact I can have on someone’s day through great service. Seeing guests enjoy their dining experience and knowing I was part of that brings me fulfillment, pushing me to consistently give my best.