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Staff Software Engineer - job 1 of 8

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

  • Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
  • Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Contribute to the design and implementation of new products and features while also enhancing the existing product suite
  • Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
  • 6+ years of experience with Java or a similar OO language
  • Passion for JavaScript and the Web as a platform, reusability, and componentization
  • Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
  • Experience with any of the modern UI frameworks like Angular, React or Vue
  • Analytical and design skills
  • Ability to manage projects with material technical risk at a team level
  • Apache Flink knowledge
  • Public Cloud knowledge such as Azure, GCP,  and AWS etc. 

 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

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$163600K
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What You Should Know About Staff Software Engineer, ServiceNow

Join ServiceNow as a Staff Software Engineer and become a part of our exciting journey to reshape how we work! Based in sunny Santa Clara, California, you'll have the opportunity to build high-quality, scalable, and reusable code while enforcing software engineering best practices. In your role, you’ll collaborate closely with product owners to grasp detailed requirements and own your code from design through to delivery, ensuring a high-quality product reaches our users. We value innovation, so you’ll contribute to the design and implementation of new features while enhancing our existing product suite, always with the customer in mind. As a mentor, you'll play a vital role in fostering knowledge-sharing within the team, empowering others to grow. To thrive in this position, you should have over 6 years of experience with Java or a similar object-oriented language, a passion for JavaScript and UI frameworks like Angular or React, and a keen interest in integrating AI into workflow processes. If you’re ready to take the next step in your career and part of a team that makes the world work better, this is the place for you!

Frequently Asked Questions (FAQs) for Staff Software Engineer Role at ServiceNow
What responsibilities does the Staff Software Engineer role at ServiceNow involve?

The Staff Software Engineer at ServiceNow is tasked with building high-quality, clean, and scalable code while ensuring best practices in software engineering. This role involves working with product owners to clearly understand requirements, owning the code from design to delivery, and mentoring team members, thereby promoting a collaborative knowledge-sharing culture.

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What qualifications are required for the Staff Software Engineer position at ServiceNow?

Candidates for the Staff Software Engineer role at ServiceNow should ideally have a minimum of 6 years’ experience with Java or a similar object-oriented language. In addition, a strong passion for JavaScript and modern UI frameworks, along with experience in integrating AI into workflows, is essential for success in this role.

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How does ServiceNow promote inclusivity for applicants of the Staff Software Engineer role?

ServiceNow values inclusivity and invites candidates from diverse backgrounds to apply for the Staff Software Engineer position, acknowledging that unique experiences enrich the team. They particularly encourage those with non-traditional paths to consider this exciting opportunity.

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What kind of work environment can Staff Software Engineers expect at ServiceNow?

At ServiceNow, Staff Software Engineers enjoy a flexible work environment categorized under different personas—flexible, remote, or in-office—allowing for personal and professional balance. We foster a culture of trust and provide resources to facilitate an optimal work experience.

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What is the salary range for the Staff Software Engineer position at ServiceNow?

The Staff Software Engineer position at ServiceNow comes with a competitive base pay range of $163,600 to $286,300, in addition to potential equity compensation, variable incentives, and an array of benefits. The total compensation will depend on several factors, including individual qualifications and work location.

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Common Interview Questions for Staff Software Engineer
Can you explain your experience with object-oriented programming in Java?

Discuss specific projects where you implemented object-oriented programming principles, emphasizing your depth of knowledge in classes, inheritance, and polymorphism while showcasing how you solved complex problems efficiently.

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How would you approach integrating AI into existing workflows?

Share a systematic method you would use to evaluate existing workflows, areas for AI integration, and the potential impact of such integration, highlighting any tools or frameworks you've worked with in prior experiences.

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What design patterns have you used in your projects?

Illustrate your understanding of design patterns by naming a few you've implemented, describing their purpose, and providing examples of where they improved code maintainability or efficiency in your projects.

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How do you ensure the quality of your code?

Outline your practices around code reviews, unit testing, and automated testing frameworks. Emphasize your commitment to clean coding principles and peer mentorship in enhancing code quality.

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Describe a challenging technical problem you faced and how you solved it?

Detail a specific technical challenge you've encountered, the steps you took to diagnose and address it, and the impact your solution had on the project and team, demonstrating your problem-solving capabilities.

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What modern UI frameworks are you familiar with?

Be specific about your experience with frameworks like Angular, React, or Vue, including projects where you have utilized these frameworks and your preference based on their functionalities.

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How do you stay current with technology trends?

Emphasize your engagement with the tech community, mentioning any relevant blogs, forums, podcasts, or coding events you follow, and how you apply these learnings in your role as a software engineer.

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How would you mentor a junior developer?

Describe your approach to mentorship, focusing on fostering a nurturing learning environment, setting clear learning objectives, and regularly reviewing progress while encouraging open communication.

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Can you explain your project management experience?

Share experiences managing projects with technical risks, mentioning specific methodologies you’ve employed, how you balanced team dynamics, and any tools you used to ensure project delivery.

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What do you believe is key to building scalable software?

Discuss the importance of choosing the right architecture, efficient coding practices, and rigorous performance testing, along with your experiences that align with these principles in building scalable applications.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 25, 2025

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