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MDSAP Technical Pack Reviewer

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

At SGS, we have an open corporate and international culture. We offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and are committed to supporting your development within the company. Our business principles include: Integrity, Health, Safety & Environment, Quality & Professionalism, Respect, Sustainability, and Leadership.

Job Description

Main Purpose of Role

  • To conduct reviews of MDSAP reports and approve or raise queries based on technical and procedural knowledge
  • Ensure that reviews are technically sound and in compliance with all applicable regulations, standards, guidelines and Competent Authority expectations
  • Ensure that the highest level of service is provided through efficient service delivery and that customer requirements are met
  • Ensure adherence to SGS Policies, procedures and processes
  • As a member of the Global Medical Device office (MDO) to minimise risks associated with medical device certification.

Key Accountabilities

  • Maintain up-to-date understanding of MDSAP requirement, including all jurisdiction requirements, regulatory transmittals, MDSAP Audit Approach manual, and all associated standards
  • Maintain up-to-date understanding of the MDSAP grading system, corrective and preventive action, and use of the NGE form
  • Review MDSAP audit packs according to specified requirements
  • Generate Query Sheets for any noted deficiencies in the MDSAP audit pack
  • Review and accept/reject query corrections
  • Submit final approved documents to the Global MDSAP administrator for submission to REPS
  • Submit final approved document to the SGS system and approve the MDSAP pack
  • Approve MDSAP certificates after technical approval.
  • Participate in team meetings
  • Maintain on-time reviews based on Regulatory requirements
  • Participate in achievement of KPIs
  • Determine final approval for MDSAP audit packages and the issue of MDSAP certificates
  • Signature authority for final MDSAP reports and NGE
  • If approved as an AO submitter, make submissions to REPS as required
  • Ensure full compliance with the Company’s Code of Integrity & Professional Conduct, and act in accordance with SGS UK’s Equality & Diversity Policy and ensure others do so.
  • At all times, adopt a safe behaviour by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.

Qualifications

Skills & Knowledge

Essential

  • Medical device knowledge/codes
  • Good communication techniques through electronic mediums
  • Good written English skills (as reports will be reviewed/queried in English)  
  • Thorough understand of risk management systems and requirements
  • Customer Focus
  • Teamwork

Desirable

  • Experience of working to KPI’s
  • Experience of planning own workload/priorities
  • Ability to work with online systems

Experience

Essential

  • Four years professional experience in the field of Medical Devices or related activities, (Advanced degrees can substitute for a maximum of three years of working experience)
  • In exceptional cases, a demonstration of equivalent knowledge and skills may be acceptable.
  • Previous MDSAP Lead Auditor Experience

Desirable

  • Experience as Medical Device audit Technical Reviewer
  • Previous experience working for regulatory jurisdictions or with regulatory requirements of any MDSAP Member country.

Qualifications

Essential

  • Successful completion of a university or technical college degree or equivalent qualification in relevant studies e.g. medicine, science, pharmacy, engineering or other relevant sciences
  • MDSAP Lead Auditor Qualification

Desirable

  • Advanced degrees in engineering, science, or other relevant areas

Additional Information

Why SGS?

  • Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.
  • Enjoy a flexible schedule and work model.
  • Access SGS University and Campus for continuous learning options.
  • Thrive in a multinational environment, collaborating with colleagues from multiple continents.
  • Benefit from our comprehensive benefits platform.

Join Us: At SGS, we are dedicated to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. 

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MDSAP Technical Pack Reviewer, SGS

At SGS, the world’s leading testing, inspection, and certification company, we’re on the lookout for an experienced MDSAP Technical Pack Reviewer to join our vibrant team at the Seattle Ferry Terminal. In this crucial role, you’ll dive deep into reviewing MDSAP reports, approving them, or raising queries based on your robust technical and procedural expertise. Ensuring compliance with all relevant regulations and standards is key, as is delivering high-quality service that meets customer needs efficiently. You’ll also work as a part of the Global Medical Device office, actively participating in team meetings and contributing to the minimization of risks associated with medical device certification. Your journey will involve an up-to-date understanding of MDSAP requirements and grading systems and the diligent review of MDSAP audit packs, generating query sheets for any deficiencies discovered. Collaborating with peers and making significant decisions regarding MDSAP audit packages will be part of your core responsibilities. Join us, and you will not only work in a flexible and dynamic environment but also enjoy continuous learning opportunities, contributing to a safer and better world while growing your professional skills.

Frequently Asked Questions (FAQs) for MDSAP Technical Pack Reviewer Role at SGS
What are the primary responsibilities of an MDSAP Technical Pack Reviewer at SGS?

As an MDSAP Technical Pack Reviewer at SGS, your primary responsibilities include conducting comprehensive reviews of MDSAP reports, ensuring compliance with all applicable regulations, generating query sheets for deficiencies, and maintaining current knowledge of MDSAP requirements. You'll also oversee the submission of approved documents and participate in team meetings to continually improve service delivery.

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What qualifications are necessary for the MDSAP Technical Pack Reviewer position at SGS?

To qualify for the MDSAP Technical Pack Reviewer position at SGS, candidates must possess a university degree in a relevant field such as medicine, engineering, or pharmacy, along with an MDSAP Lead Auditor qualification. Four years of professional experience in the Medical Devices field is essential, although advanced degrees can substitute for part of this requirement.

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How does working as an MDSAP Technical Pack Reviewer at SGS promote professional growth?

SGS fosters an environment conducive to professional development for MDSAP Technical Pack Reviewers through continuous learning opportunities via SGS University. Employees can engage in various training sessions and courses, enabling them to enhance their expertise and stay current with industry standards.

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What skills are particularly valuable for an MDSAP Technical Pack Reviewer at SGS?

Key skills for an MDSAP Technical Pack Reviewer at SGS include excellent communication techniques, strong writing skills in English for report queries, thorough knowledge of risk management systems, and a strong customer focus. Teamwork and the ability to work effectively with online systems are also essential.

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What makes SGS a great workplace for MDSAP Technical Pack Reviewers?

SGS is an exceptional workplace for MDSAP Technical Pack Reviewers because of its commitment to integrity, health, and professional development. With a dynamic and diverse work environment, flexible schedules, and a collaborative culture, SGS provides everything needed for a rewarding career.

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Common Interview Questions for MDSAP Technical Pack Reviewer
Can you describe your experience with MDSAP reports?

When answering, detail your specific experience in reviewing MDSAP reports, including any challenges you faced and how you overcame them. Highlight your understanding of regulations and standards related to MDSAP.

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How do you prioritize your tasks when reviewing MDSAP audit packs?

Discuss your approach to time management, explaining how you evaluate the importance and urgency of each task. Provide examples of how you set priorities and meet deadlines in previous roles.

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What steps do you take to ensure compliance with regulatory requirements?

Outline your process for staying informed about regulatory changes and your approach to integrating these requirements into your reviews. Mention specific resources or methods you utilize.

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Can you give an example of how you handled a deficiency in an MDSAP audit pack?

Provide a specific example that demonstrates your analytical skills and attention to detail. Explain the actions you took to address the deficiency and how you communicated with stakeholders.

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How do you stay current with MDSAP regulations?

Share the specific methods you use to keep abreast of MDSAP regulations, such as attending workshops, webinars, or following industry publications, and explain how this knowledge informs your work.

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Describe a time when you worked effectively as part of a team.

Reflect on a collaborative project that showcases your teamwork skills. Describe your role, the goal of the team, and the outcome, emphasizing communication and cooperation.

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What do you think is the most challenging aspect of the MDSAP Technical Pack Reviewer position?

Identify potential challenges, such as meeting strict deadlines or navigating complex regulatory environments, and explain how you would approach and overcome these challenges based on your professional experience.

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How do you handle tight deadlines while ensuring accuracy and compliance?

Discuss your strategies for managing time effectively under pressure while maintaining the quality of your work. Provide examples of techniques that have worked for you in the past.

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Why do you want to work at SGS as an MDSAP Technical Pack Reviewer?

Illustrate your interest in SGS, mentioning its reputation, values, and the specific opportunities it offers for professional growth, as well as your passion for contributing to the field of medical devices.

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How familiar are you with the MDSAP grading system?

Explain your knowledge of the MDSAP grading system, including how it impacts compliance reviews and how you've applied this understanding in your previous roles to ensure high standards are met.

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April 1, 2025

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