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International Retail Account Manager, EMEA & APAC

Skylight is a technology startup based out of Los Angeles and San Francisco. Our mission is to connect loved ones by creating the world’s simplest products and services that improve family life. We make consumer products, like Skylight Frame and Skylight Calendar, that are loved by millions of people across the globe. Our founders are former venture capitalists and serial entrepreneurs, who have scaled this business to $180M+ in annual revenue while being completely bootstrapped and profitable. We think often about the thousands of smiles we are able to put on our customers’ faces each day, and it fills our hearts with purpose. That’s why we have been working hard to expand our team and invent, so that we can continue to bring the magic of Skylight to millions of loved ones throughout the world.

About the Role:

As the International Retail Account Manager at Skylight, you will play a pivotal role in managing and expanding our footprint in International Retailers, focusing on the UK and Australia.  We are looking for a strategic sales leader who has a deep understanding of the International retail market and has excellent business skills to deliver profitable customer plans and market share growth. This role will report directly to the VP of Sales and manage all aspects of our business in International retail markets.  In addition to channel and operational management responsibilities, this role will also collaborate with internal stakeholders from sales operations, finance, supply/customer service, product management, and marketing.  The ideal candidate has a strong background in international retail sales, market expansion, and relationship management.

Responsibilities:

  • Market Expansion: Identify and develop new international retail opportunities, including distributor and franchise partnerships.
  • Sales Strategy: Create and execute sales plans to achieve revenue targets in different global markets.
  • Account Management: Build and maintain strong relationships with international retail partners, distributors, and key accounts.
  • Performance Monitoring: Track and analyze sales performance, market trends, and customer insights to optimize growth strategies.
  • Cross-Functional Collaboration: Work closely with marketing, supply chain, and product teams to ensure successful product launches and retail execution.
  • Negotiation & Contracts: Negotiate pricing, contracts, and promotional agreements with international retail partners.
  • Compliance & Regulations: Ensure all retail operations comply with local regulations, tariffs, and international trade laws.
  • 5+ years of experience in international retail sales, business development, or account management.
  • Experience with National Retailers like Curry's, John Lewis (UK), and JB HiFi (AUS) is preferred.
  • Experience working with International Distributor models and managing multi currency programs.
  • Proven track record of driving sales growth and managing retail partnerships in multiple countries.
  • Strong understanding of global retail markets, consumer behavior, and competitive landscapes.
  • Excellent negotiation, communication, and relationship-building skills.
  • Ability to work independently and adapt to different cultural and business environments.
  • Fluency in additional languages is a plus.
  • Willingness to travel internationally as needed.

Our competitive compensation package includes:

  • Competitive Salary + Equity Package
  • 401K matching
  • Wellness, learning, and home-office budgets
  • Health, Dental & Vision Medical Plans
  • Tremendous autonomy to set the direction of your work
  • Unlimited PTO
  • Company holidays on the first Friday of every month (Except November & December)

Equal opportunity employer

Skylight is committed to building a diverse and inclusive team. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, protected veteran status, or any other factor protected by applicable federal, state, or local laws. If you’re the best person for the job, we want you on board!

For Colorado-based candidates, the range being offered for this role is $65-90K based on experience and for California-based candidates, the range being offered for this role is $65-90K based on experience. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories in a manner consistent with the requirements of this law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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CEO of Skylight
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Average salary estimate

$77500 / YEARLY (est.)
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$65000K
$90000K

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What You Should Know About International Retail Account Manager, EMEA & APAC, Skylight

Join the Skylight team as an International Retail Account Manager for EMEA & APAC, where your mission will be to spread joy through innovative technology products that connect families across the globe. Based out of Los Angeles and San Francisco, Skylight is a rapidly growing startup dedicated to enhancing family life through its beloved products like Skylight Frame and Skylight Calendar. In this pivotal role, you'll leverage your expertise in international retail to manage and expand our partnerships within the UK and Australia. We need a strategic sales leader who knows how to develop new opportunities, create effective sales strategies, and maintain strong relationships with our international retail partners. Collaborating with various teams, you will work on product launches, optimize growth strategies based on market insights, and ensure compliance with local regulations. If you have over five years of experience in international retail sales, a knack for negotiation, and the ability to foster relationships across cultures, this is the perfect opportunity for you to make an impact. Not only will you be part of a company that values innovation and customer satisfaction, but you'll also enjoy a competitive salary, equity options, and comprehensive benefits like unlimited PTO and 401K matching. Come help us bring Skylight’s magic to even more families around the world!

Frequently Asked Questions (FAQs) for International Retail Account Manager, EMEA & APAC Role at Skylight
What are the responsibilities of the International Retail Account Manager at Skylight?

The International Retail Account Manager at Skylight is responsible for market expansion, creating sales strategies, account management, and performance monitoring. This role involves identifying new retail opportunities, building relationships with partners, collaborating with cross-functional teams, and negotiating agreements to drive growth in international markets.

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What qualifications does Skylight seek for the International Retail Account Manager role?

Skylight is looking for candidates with at least 5 years of experience in international retail sales, business development, or account management. A strong background in managing retail relationships with national retailers and experience with international distributor models is preferred. Excellent negotiation and communication skills are also essential.

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What benefits does Skylight offer for the International Retail Account Manager position?

The benefits package for the International Retail Account Manager at Skylight includes a competitive salary, equity options, 401K matching, wellness budgets, and health plans. Additionally, the position offers tremendous autonomy, unlimited PTO, and company holidays on the first Friday of every month.

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What is Skylight's approach to diversity and inclusion in hiring for the International Retail Account Manager role?

Skylight is committed to building a diverse and inclusive team and considers all qualified applicants for the International Retail Account Manager position without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or other protected factors.

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What is the expected salary range for the International Retail Account Manager at Skylight?

For candidates located in Colorado, the salary for the International Retail Account Manager role at Skylight ranges from $65,000 to $90,000 based on experience. California-based candidates can expect the same range. Candidates may also be eligible for additional benefits as part of their compensation package.

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Common Interview Questions for International Retail Account Manager, EMEA & APAC
Can you describe your experience with international retail sales management?

Highlight your relevant experience in managing and expanding international retail sales relationships. Discuss specific examples of how you've successfully approached market expansion and account management in various countries.

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What strategies have you utilized to create effective sales plans in international markets?

Share specific strategies you've developed that include market analysis, understanding local consumer behavior, and adapting your sales approach to meet the needs of different regions.

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How do you prioritize and manage multiple international accounts?

Discuss your methods for prioritization, such as assessing account potential and maintaining regular communication. Describe tools or processes you use to track and manage account performance.

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What challenges have you faced in international retail and how did you overcome them?

Provide examples of challenges like compliance issues or cultural differences and explain how you navigated these to achieve positive outcomes.

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How do you ensure compliance with international trade laws and local regulations?

Explain your understanding of the importance of compliance in international trade. Highlight your experience ensuring that retail operations meet local laws and standards.

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Can you provide an example of a successful negotiation you've conducted with a retail partner?

Describe a specific situation where you negotiated beneficial terms with a retailer, detailing your approach, challenges, and the successful outcome.

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How do you leverage market trends to optimize growth strategies?

Discuss your approach to analyzing market trends, utilizing market research, and how these insights inform your sales strategies and decisions.

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What role do cross-functional teams play in successful product launches?

Explain how you collaborate with teams such as marketing and supply chain to ensure that product launches are successful and align with retail partners' goals.

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Why do you believe relationship-building is crucial in this role?

Discuss the importance of building long-lasting relationships with retail partners and how these relationships contribute to mutual growth and success, particularly in the dynamic international retail landscape.

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How do you keep yourself updated on international retail market changes?

Share your methods for staying informed, such as industry news, networking with professionals in your field, and attending relevant trade shows or conferences.

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Skylight came to life after a successful Kickstarter campaign that helped us connect with supporters and raise the funding needed to start production. We had the honor of being named a "Kickstarter Staff Pick", and the thrill of being able to rais...

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DATE POSTED
March 26, 2025

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