General Manager 5 - Food - job 3 of 4

As a General Manager 5 - Food at Sodexo in Manchester, you will oversee the daily operations of dining services, ensuring quality food service and client satisfaction. Your role will involve managing a team of food service managers, implementing operational systems, evaluating service quality, and achieving financial targets. You'll also be responsible for fostering employee engagement and integration within our client's organization.

To qualify for the General Manager 5 - Food position at Sodexo, candidates should have a Bachelor's Degree or equivalent experience along with a minimum of five years in management roles within culinary production and dining services. Experience in senior living or healthcare environments is highly desirable, along with solid financial acumen and leadership skills.

Sodexo is committed to supporting career growth for General Managers, offering comprehensive training programs, mentorship opportunities, and resources for continued education. With a strong emphasis on internal promotions and career development, employees can benefit from tuition reimbursement programs and various advancement opportunities within the company.

General Manager 5 - Food employees at Sodexo receive a comprehensive benefits package that includes medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, and company holidays. These benefits emphasize Sodexo's commitment to the well-being and job satisfaction of its employees from day one.

Successful General Managers 5 - Food at Sodexo should possess strong leadership skills, financial acumen, and a background in safety and sanitation compliance. Being a strategic problem solver and having the ability to motivate staff while fostering collaborative relationships with the community are key attributes needed for success in this role.

When answering this question, it's essential to showcase your leadership style by highlighting how you empower your team, foster collaboration, and encourage open communication. Employers value a manager who can adapt their style to fit the needs of their team and the organization.

Discuss your approach to quality control, customer feedback, and staff training. Emphasize your commitment to maintaining high standards and adapting to meet customer needs, which is crucial in a senior living setting.

Provide an example demonstrating your conflict resolution skills and ability to handle challenging situations with professionalism and empathy. Explain how you managed the issue and the positive outcome you achieved.

Discuss your experience with budgeting, including tracking expenses, forecasting needs, and implementing cost-saving measures. Highlight your analytical skills by explaining how you have successfully managed financials in previous roles.

Explain your plan for rolling out systems and programs, including staff training, monitoring compliance, and evaluating effectiveness. Use specific examples of how you've done this in previous roles to show your capability.

Talk about your approaches to monitoring service quality, such as guest feedback surveys, staff observations, and regular audits. It's essential to show your commitment to continuous improvement.

Discuss your motivational techniques, such as recognizing achievements, providing feedback, and creating a positive work environment. Highlight how fostering an engaging workplace can elevate service standards.

Talk about your specific experience related to menu planning, supplier management, and ensuring that menu offerings meet customer preferences, dietary requirements, and costs.

Explain your familiarity with safety regulations and food handling procedures. Share experiences of implementing training sessions for staff to ensure compliance and create a safe dining environment.

Express your enthusiasm for Sodexo's mission and values, and align them with your own career goals. Focus on how you can contribute to creating a better quality of life for residents while growing professionally in a leading company.