Consumer Sales Manager (Asia Sales), Starlink

As a Consumer Sales Manager for Starlink, your responsibilities include identifying and expanding sales opportunities across Asia, managing partnership deals, and serving as the primary contact for retail clients. You’ll provide exceptional customer service, oversee onboarding processes, and nurture long-term relationships to drive revenue growth.

To qualify for the Consumer Sales Manager role at Starlink, you should possess a Bachelor's degree in engineering or business and have at least 3 years of sales or business development experience. Additionally, experience in customer-facing roles and the ability to develop go-to-market strategies in international markets—especially in Asia—are highly desirable.

Preferred skills for the Consumer Sales Manager role include strong interpersonal skills, technical aptitude, and experience in negotiation and presentation. Familiarity with satellite communications, analytical skills, and multilingual capabilities are also advantageous as you help drive strategic business growth at Starlink.

The pay range for the Consumer Sales Manager position at Starlink is between $110,000 and $145,000 per year. However, individual salary decisions will also consider relevant experience, education, and skills. Additional benefits include stock options, comprehensive health coverage, and paid vacation.

Working as a Consumer Sales Manager at Starlink means being part of an innovative and dynamic work environment. You’ll collaborate with cross-functional teams and have opportunities to travel to other SpaceX offices while engaging with retail partners to drive sales and customer success in the Asia market.

In your response, outline your method for market research, competitor analysis, and customer insights that will help inform your strategy for acquiring and retaining retail partners. Highlight how collaboration with internal teams will influence your approach.

Share a specific example that demonstrates your conflict resolution skills, ability to build rapport, and how you turned a challenging situation into a success that benefited both the client and your organization.

Discuss any relevant experience in launching products or services in diverse markets, focusing on the tactical steps you took to ensure the strategy was culturally and contextually appropriate for the target audience.

Explain the key performance indicators (KPIs) you’ve used in previous roles to assess sales initiatives. Discuss how this data helped guide future business decisions and improve strategies.

Outline the onboarding process, emphasizing your commitment to building a strong foundation for the partnership through clear communication, setting expectations, and providing necessary training or resources.

Provide a scenario where you had to overcome obstacles to achieve a target, focusing on your time management, prioritization, and determination to meet deadlines effectively.

Discuss the importance of active listening and how you process feedback to inform product development and improve customer relationships. Highlight how you convert feedback into actionable insights.

Talk about customer journey mapping, communication strategies, and any processes you've implemented to ensure high levels of satisfaction, illustrating how these translate into higher sales or retention rates.

Share a story detailing the negotiation process, your approach to finding common ground, and the impact this had on successful outcomes for both parties.

Express your enthusiasm for innovative technology and its potential impact on connectivity, emphasizing how your values align with Starlink’s mission to provide broadband internet access globally.