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Software Engineer I, Customer Experience

Spring Health is seeking a Software Engineer to join our Customer Experience team, focused on analytics products that showcase the value of our mental health services. The ideal candidate will help refine product features in a collaborative, cross-functional team environment.

Skills

  • Ruby on Rails
  • React
  • AWS
  • Datadog

Responsibilities

  • Build and optimize data pipelines and scalable full-stack applications.
  • Convert designs into secure, tested, maintainable code.
  • Participate in Agile planning and problem-solving discussions.
  • Collaborate with junior engineers to improve execution practices.

Education

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field

Benefits

  • Health, Dental, Vision benefits from day one
  • Employer sponsored 401(k) match of up to 2%
  • Paid time off including vacation and sick leave
  • Parental leave of 18 weeks for birthing parents, 16 for non-birthing parents
  • Professional development reimbursement up to $1,000 per year
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$111800 / YEARLY (est.)
min
max
$100000K
$123600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Software Engineer I, Customer Experience, Spring Health

If you're passionate about technology and making a real difference in people's lives, Spring Health has an exciting opportunity for you as a Software Engineer I on our Customer Experience team! We're on a mission to revolutionize mental healthcare, ensuring that everyone can access the support they need without barriers. In this remote position, you’ll dive into building analytics products that showcase the immense value of our services, driving positive outcomes for our customers. You’ll be part of a collaborative, cross-functional team where your contributions will play a vital role in refining our product features. This is your chance to grow professionally, gaining hands-on experience with technologies like Ruby on Rails, React, and AWS while working in a fast-paced Agile environment. You’ll tackle complex challenges, contribute to a robust codebase, and help shape how we deliver care through our innovative platform. At Spring Health, we value personal and collective growth; thus, you’ll regularly engage in planning and design discussions, learning from your peers, and enhancing your skill set in a supportive atmosphere. It's a unique opportunity to be part of a company that not only has impressive clients like Microsoft and Target but also boasts a $3.3 billion valuation and a commitment to making mental health accessible for everyone. If you're ready to tackle ambiguity, adapt to ever-changing priorities, and contribute to meaningful projects, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Software Engineer I, Customer Experience Role at Spring Health
What are the responsibilities of a Software Engineer I at Spring Health?

As a Software Engineer I at Spring Health, you will play a critical role in building and optimizing data pipelines, developing scalable full-stack applications, and creating reusable UI components. Additionally, you will work within a fast-paced Agile framework, attend daily stand-ups, and collaborate with junior engineers to improve overall execution practices. Your contributions will drive impactful results as we strive to enhance our analytics products.

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What qualifications do I need to apply for the Software Engineer I position at Spring Health?

To apply for the Software Engineer I position at Spring Health, you should hold a Bachelor’s degree in Computer Science, Software Engineering, or a related field, or have equivalent practical experience. Ideally, you should have up to 1 year of experience in software development, along with proficiency in at least one programming language such as Ruby on Rails or React, and demonstrate your ability through coding projects.

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What does success look like for a Software Engineer I at Spring Health?

Success as a Software Engineer I at Spring Health is defined by your ability to convert designs into secure, maintainable code while applying best practices like unit testing and secure data handling. Your active participation in planning and design discussions, along with clear communication of your progress, will also contribute to your success in this role, as will your adaptability to shifting priorities and effective troubleshooting of production monitoring tools.

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What technologies will I be working with as a Software Engineer I at Spring Health?

As a Software Engineer I at Spring Health, you will gain experience working with a range of technologies including Ruby on Rails, React, AWS, and Datadog. This role offers you the chance to deepen your expertise with these technologies while contributing to the development of innovative mental health solutions that truly make a difference.

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What opportunities for professional growth are available for Software Engineers at Spring Health?

Spring Health is committed to fostering your career development as a Software Engineer I. You will have access to mentorship opportunities, collaboration within a cross-functional team, and a structured path for promotion through the organization. Additionally, you can engage in a robust culture of learning where setting personal growth goals is encouraged and supported.

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Common Interview Questions for Software Engineer I, Customer Experience
Can you describe your experience with Ruby on Rails?

When answering this question, focus on specific projects you're proud of where you used Ruby on Rails. Highlight your role, the challenges you faced, and how you overcame them. Be prepared to discuss the application's architecture, any testing methodologies you used, and how you ensured best practices were followed.

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How do you approach problem-solving in software development?

Explain your systematic approach to problem-solving, perhaps using a recent example. Discuss how you gather requirements, analyze potential solutions, collaborate with team members, and ultimately execute your plan. Emphasizing the importance of communication and adapting based on feedback is crucial.

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What is your experience with Agile methodologies?

Demonstrate your understanding of Agile by describing specific instances where you participated in Agile practices. Talk about your roles during scrum meetings, sprint planning, and how you incorporated feedback into iterative development. Mentioning your ability to adapt to changing priorities can also showcase your Agile mindset.

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How do you ensure the quality of your code?

Discuss your experience with unit testing, code reviews, and following coding standards. Mention any tools you've used, like linters or CI/CD pipelines, that help maintain code quality. Emphasizing your commitment to reducing defects and continuously improving coding practices is advantageous.

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Can you give an example of a successful collaboration with team members?

When responding, describe a specific project where teamwork was crucial to success. Highlight how you contributed, listened to team input, and navigated any conflicts. Discuss the outcome and what you learned from the experience regarding effective collaboration and communication.

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How do you prioritize tasks and manage your time?

Articulate your methods for prioritizing tasks, possibly referencing tools or frameworks you've used (like Kanban or priority matrices). Describe your approach to time management while balancing multiple initiatives and how you adapt if priorities shift unexpectedly.

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What interests you about working in mental healthcare technology?

This is your chance to connect your personal values with Spring Health's mission. Speak to your passion for technology and its impact on mental health. If you have relevant experiences, share them, alongside your commitment to creating solutions that improve people's lives.

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How would you handle receiving critical feedback on your code?

Explain that you view constructive criticism as a vital part of growth. Discuss how you review feedback objectively, implement necessary changes, and appreciate the opportunity to learn and improve. This shows your appreciation for team dynamics and a growth mindset.

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What are your goals as a software engineer?

Outline both short-term and long-term professional goals. Tailor your response to align with Spring Health's mission, mentioning areas where you seek to grow and the contributions you hope to make to the company and the mental health field.

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How do you stay updated with the latest trends in software development?

Share your methods for continuous learning, such as following tech blogs, attending webinars or conferences, and participating in coding communities. Highlighting your proactive approach to professional development shows your commitment to staying current in a rapidly evolving field.

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Spring Health is a well-established provider of mental healthcare solutions, catering specifically to employers and health plans. They are recognized for their effective support and commitment to enhancing the well-being of employees.

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BADGES
Badge ChangemakerBadge Flexible CultureBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Diversity of Opinions
Mission Driven
Empathetic
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Learning & Development
Mental Health Resources
Social Gatherings
Fitness Stipend
401K Matching
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$100,000/yr - $123,600/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 9, 2025

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