We are a platform that helps businesses build scalable content creation workflows powered by AI, APIs, and automation. Our customers, including well-known companies in various industries, rely on us to integrate their data, automate complex workflows, and generate high-quality content at scale.
As we continue to grow, we are looking for a Local Team Lead – CX & Sales Engineering to oversee a team of engineers who design and implement customer solutions on top of our platform. This is a critical role that bridges our core CX function, engineering team, and customers.
As the Local Team Lead for CX & Sales Engineering, you will be responsible for:
Building & Leading a Team – Recruiting, managing, and mentoring a team of engineers focused on customer solution builds. Ensuring efficient execution while fostering a high-performance culture.
Solution Engineering – Developing scalable, high-leverage customer solutions that integrate API calls, Python, JavaScript, large language models, and structured data to create content workflows.
Customer Collaboration – Engaging directly with customers to understand their needs, scope technical solutions, and guide implementation. Representing Client's brand on customer calls and ensuring smooth delivery.
Process Development – Establishing best practices, standard operating procedures (SOPs), and repeatable frameworks to improve solution development and project execution.
Cross-Functional Execution – Working closely with CX, product, and engineering teams to translate customer challenges into scalable solutions. Helping define best practices for customer builds that contribute to core IP.
Project Management – Creating structured workflows and project management systems to ensure timely and efficient delivery of customer implementations.
Technical Execution & Oversight – Ensuring the technical quality of integrations and workflows built by the team. Supporting engineers in problem-solving and solution optimization.
This role is not about building client’s core platform but rather about leveraging it to create effective customer solutions.
Experience Leading Teams – Proven experience managing and scaling technical teams, particularly in customer-facing solution engineering, sales engineering, or technical consulting.
Technical Expertise – Strong knowledge of API integrations, Python, JavaScript, and LLM-driven workflows. Experience in content automation or AI-powered solutions is a plus.
Process-Oriented Mindset – A passion for developing structured, repeatable processes and improving operational efficiency.
Customer-Facing Ability – Comfortable presenting technical solutions to customers and engaging with stakeholders at all levels.
Cross-Functional Collaboration – Experience working with remote teams and interfacing between CX, engineering, and product functions.
Problem-Solving Skills – Ability to break down ambiguous problems and turn them into scalable, well-defined workflows.
Project & Execution Excellence – Strong organizational skills with a track record of delivering high-quality, scalable solutions.
💵 USD Salary
🌎 Fully remote work
📅 Flexible schedule & Paid PTO
🚀 Top project in the US
🤓 Training - Career path
At Squad, we don’t just build software—we build high-performing, multidisciplinary teams that drive digital acceleration. Our culture is rooted in collaboration, innovation, and continuous growth, ensuring that every team member is empowered to take ownership of their work and make a real impact.
What makes working with us different?
Global-Scale Projects, Startup Agility – We work with top-tier US companies, from high-growth startups to established enterprises, solving complex engineering challenges with cutting-edge technologies.
High-Impact Work – You won’t be another cog in the machine. Here, you’ll have the chance to shape meaningful solutions, influence decision-making, and see the direct impact of your contributions.
Ownership & Growth – We believe in autonomy with accountability—our team members take the lead, drive projects forward, and constantly refine their craft.
A People-First Mindset – Whether it’s flexible work arrangements, continuous learning opportunities, or an emphasis on work-life balance, we prioritize the well-being and growth of our team.
Tech-Driven Excellence – Our engineers are passionate about best practices, scalability, and crafting high-quality code. You’ll work with some of the best talent in the industry, always pushing boundaries.
If you’re looking for a dynamic environment where you can grow, innovate, and make an impact—this is the place for you. 🏆
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Are you ready to step into a pivotal role as a Lead Engineer | Python - Typescript with us at Squad? We're a dynamic platform that empowers businesses to streamline their content creation workflows with the help of AI and responsive APIs. Your primary mission will be to lead and inspire a talented team dedicated to crafting innovative customer solutions on our robust platform. As the Local Team Lead for CX & Sales Engineering, you’ll wear many hats, from recruiting top-notch engineering talent to developing scalable, API-driven solutions that harness the power of Python and JavaScript. Your collaboration with customers is crucial; you'll engage with them to understand their unique needs, scope technical solutions, and ensure that we deliver our best. With a focus on building meaningful processes and fostering cross-functional teamwork, your role is not just about project management; it’s about elevating our customer experiences and leading a culture of excellence. We’re looking for someone with a passion for mentoring and a drive to create efficient, high-quality solutions that make a difference. Additionally, with flexible working hours and a remote setup, we ensure that you can thrive both professionally and personally. If you’re ready to join a community that values innovation, teamwork, and exceptional contributions, look no further—Squad is your next home!
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