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Loss Prevention Associate - Fulfillment Center Operations

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

 

Primary Duties and Responsibilities 

 

  • Manages Asset Protection initiatives and programs in Supply Chain locations related to inventory loss, theft, and fraud. 
  • Ensures appropriate internal risk controls are in place through the application of programs including data analysis, audits, training, and investigations. 
  • Manages the Asset Protection Associate teams responsible for front line security in FCs and other locations including, hiring, training, evaluating, and making discipline decisions. 
  • Oversee investigations, interviews, and incident management system (case disposition, prosecution, restitution, etc.) Managing first responder and critical response programs.
  • Implement programs designed to improve overall safe working conditions for the associates and reduce worker’s compensation costs. 
  • Ensures compliance to safety regulatory compliance, and training. 
  • Works with Risk Management to analyze accident data and develop corrective action strategies. 
  • Manage workplace violence mitigation programs. 
  • Manages the WC claims process, in the field, and ensures compliance to the Return-to-Work efforts. Participate as vital team member on major company projects.
  • Manages programs related to Physical Security including security systems (CCTV, Access Control, burglar alarm protection) and the C-TPAT program. 
  • Applies best practices, standards, and processes to achieve effective system operations, efficiencies, and savings. 

 

QUALIFICATIONS:

  • Bachelor’s degree preferred or equivalent experience. 
  • Minimum of 5-8 years progressive loss prevention experience with supervisory responsibilities. 
  • Experience in the successful implementation of Loss Prevention/Shortage/Fraud Control Programs.
  • Strong preference for certifications in Wicklander, OSHA 10-hour, and AED/CPR, LPC, LPQ, etc. 
  • Strong interpersonal, supervisory, analytical, and decision-making skills. 

 

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits

  The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Loss Prevention Associate - Fulfillment Center Operations, Staples, Inc.

Join Staples as a Loss Prevention Associate in our Fulfillment Center Operations in beautiful Madison County, OH! You'll be a vital part of our dynamic supply chain team, responsible for managing asset protection initiatives that directly impact our inventory control and safety measures. Working collaboratively with a fantastic group of people, you’ll implement innovative programs to combat inventory loss, theft, and fraud while ensuring that our associates are operating in secure environments. Your day-to-day tasks will involve overseeing the Asset Protection Associate teams, conducting audits, training new team members, and engaging in problem-solving strategies to enhance workplace safety. With your strong leadership skills and extensive loss prevention experience, you’ll create and maintain effective internal risk controls, assist in investigations, and contribute to our safety regulatory compliance. We know that our associates are the backbone of our success, so we prioritize a supportive culture and an inclusive work environment. At Staples, we believe that diversity fosters creativity, leads to a better workplace, and ultimately improves the way we serve our customers. If you have a bachelor’s degree or equivalent experience with a strong background in loss prevention, join us in making a positive impact within our operations. We offer a flexible PTO plan, competitive health and wellness programs, and countless opportunities for professional growth. Let's work together to create something incredible at Staples!

Frequently Asked Questions (FAQs) for Loss Prevention Associate - Fulfillment Center Operations Role at Staples, Inc.
What qualifications do I need to apply for the Loss Prevention Associate position at Staples?

To qualify for the Loss Prevention Associate position at Staples, you generally need a bachelor’s degree or equivalent experience, along with 5-8 years of progressive loss prevention experience. Certifications in areas like Wicklander, OSHA, and LPC are also strongly preferred.

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What does the career growth look like for a Loss Prevention Associate at Staples?

Career growth opportunities for a Loss Prevention Associate at Staples include advancing to higher supervisory roles within asset protection or expanding into broader operational management roles, given your strong performance and expertise in loss prevention strategies.

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What kind of training can I expect as a Loss Prevention Associate at Staples?

As a Loss Prevention Associate at Staples, you can expect comprehensive training that covers risk management programs, compliance regulations, safety protocols, and other critical areas essential for effective asset protection in fulfillment center operations.

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How does Staples foster an inclusive work environment for loss prevention teams?

Staples promotes an inclusive work environment through initiatives like associate-led Business Resource Groups and a commitment to diverse hiring practices, ensuring that all employees, including those in loss prevention roles, feel valued and supported.

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Common Interview Questions for Loss Prevention Associate - Fulfillment Center Operations
Can you describe your experience in managing loss prevention programs?

When answering this question, focus on specific programs you’ve implemented, the challenges faced, and the success metrics used to evaluate your efforts. Highlight your team leadership experiences and how you collaborated with other departments.

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How do you approach investigations related to fraud or theft?

Describe your systematic approach to conducting investigations, emphasizing your analytical skills, methods used for gathering evidence, and how you ensure compliance with legal standards and company policies.

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What strategies do you use to motivate your team in asset protection?

Share tangible examples of how you’ve motivated your teams, such as recognizing achievements, implementing incentive programs, or fostering a collaborative environment that encourages open communication.

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How do you stay current with loss prevention trends and technologies?

Discuss specific resources you utilize to keep yourself updated, such as industry publications, certifications, webinars, and networking groups. Emphasize the importance of ongoing education in loss prevention.

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Can you analyze accident data and create corrective action strategies?

Provide an example of how you've previously analyzed accident data, the corrective actions you suggested, and how those actions positively impacted safety and compliance within the workplace.

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What is your understanding of safety regulatory compliance?

Demonstrate your knowledge of various safety regulations that impact loss prevention, such as OSHA standards and industry-specific guidelines, and discuss how you ensure compliance within your team.

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How would you handle a difficult situation with a team member?

Outline your approach to conflict resolution, emphasizing interpersonal skills, and providing an example where you effectively resolved a conflict to maintain team morale and productivity.

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What are best practices for physical security in a fulfillment center?

Share your thoughts on effective physical security measures, such as the use of surveillance systems, access control policies, training employees on security protocols, and regular audits.

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How do you ensure effective loss prevention without infringing on employee rights?

Talk about your commitment to maintaining a balance between loss prevention measures and respect for employee rights, stressing the importance of transparency and communication in this process.

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How would you contribute to Staples' culture of inclusion in your role?

Discuss your strategies for promoting inclusivity within your team, such as encouraging diverse perspectives, fostering an open dialogue, and participating in company initiatives that support an inclusive culture.

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Full-time, on-site
DATE POSTED
April 6, 2025

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