Sr. Associate, Provider Engagement

As a Sr. Associate of Provider Engagement at Strive Health, your main responsibilities will include managing relationships with healthcare providers, facilitating provider orientations, organizing outreach and communication, and collaborating with market leadership to improve patient care. You will act as a primary point of contact for assigned providers and ensure they receive necessary reports about patient care and program updates.

Strive Health seeks candidates for the Sr. Associate, Provider Engagement role who have a combined 6+ years of experience, education, or certification in healthcare, along with a preferred bachelor’s degree in healthcare administration or a related field. Candidates should have strong presentation skills, excellent communication abilities, and a knack for building relationships with healthcare providers.

The Sr. Associate, Provider Engagement plays a vital role in ensuring that CKD and ESRD patients receive high-quality, coordinated care by building relationships with providers and effectively communicating updates about patient care and shared programs. By fostering collaboration among providers, this role directly impacts the continuity and quality of care for patients in need.

At Strive Health, the Sr. Associate, Provider Engagement will receive holistic support including competitive compensation, medical benefits, paid time off, and professional development opportunities. The company emphasizes a collaborative work environment, ensuring you have the resources needed to succeed in building provider relationships and improving patient care.

Strive Health stands out due to its strong focus on transforming kidney care and improving patient outcomes. Recognized with numerous awards for its workplace culture, Strive embraces diversity and innovation. As a Sr. Associate in Provider Engagement, you will be part of a mission-driven team dedicated to making a genuine impact in healthcare.

When answering, highlight specific examples of how you've built relationships with healthcare providers, communicated effectively, and managed partnerships to improve patient care. Discuss any tools you’ve used to facilitate these relationships, such as data analysis reports or communication platforms.

In your response, emphasize your organizational skills and explain how you use task management tools or strategic approaches to handle multiple accounts efficiently. Mention how assessing the needs of each provider can help prioritize activities that have the highest impact on patient care.

Use this opportunity to showcase your problem-solving skills. Discuss a specific challenge, the steps you took to address it, and the eventual outcome. Highlight how this experience enhanced your ability to engage providers effectively.

Explain your approach to educational outreach, such as organizing presentations, one-on-one meetings, or creating detailed reports. Emphasize your ability to adapt your communication style to fit the preferences of different providers.

Discuss the key performance indicators (KPIs) you monitor, such as provider feedback, care quality metrics, or patient outcomes. Explain how you analyze this data to ensure continuous improvement in your engagement strategies.

Highlight the importance of collaboration in your work, providing examples of how you have worked with colleagues or leadership to achieve shared objectives. Teamwork is crucial for managing relationships and delivering cohesive care to patients.

Share your strategies for professional development, such as attending conferences, participating in webinars, or reading industry publications. Staying informed is essential for adapting your engagement strategies to meet evolving healthcare needs.

This is an opportunity to describe your engaging and informative presentation style. Mention how you use visuals, data, and narrative to make complex information accessible. Providing examples of successful presentations will strengthen your response.

Discuss how you value feedback as a tool for growth. Explain your process for addressing negative feedback constructively and how you celebrate positive feedback to maintain strong relationships and improve engagement.

Articulate your passion for transforming healthcare, particularly kidney care, and how Strive’s mission aligns with your values. Discuss specific aspects of Strive's workplace culture and how they inspire you to contribute to their goals.