Senior Design Manager (Growth)

Sword Health is on a mission to free two billion people from pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

We are looking for a Senior Growth Design Manager who is both a hands-on designer and a strategic leader. This role focuses on creating high-performing experiences that drive client and member acquisition across multiple channels, including email, website, landing pages, and enrollment/onboarding flows.

You will be responsible for executing and optimizing best-in-class experiences while also managing and mentoring a team. This position requires expertise in brand visuals and product design, ensuring that every touchpoint is both visually compelling and conversion-driven. Additionally, you will ensure design consistency across multiple platforms and touchpoints spanning several product and engineering teams.

• Own and drive design initiatives that optimize acquisition and conversion across key touchpoints;
• Design and iterate on high-impact growth experiences, including campaigns, client emails,  landing pages, and onboarding flows;
• Balance strong brand storytelling with conversion-driven design principles to maximize performance;
• Ensure consistency across multiple platforms and touchpoints, working closely with various product and engineering teams;
• Leverage data, A/B testing, and insights to continuously refine and improve user journeys;
• Manage, mentor, and inspire a team of designers, ensuring high-quality execution and professional growth;
• Make sure insights, assets and learnings are shared and leveraged across the Growth design team;
• Partner closely with peers from marketing, product, engineering, and data teams to align design efforts with business objectives;
• Advocate for user-centered design while balancing growth and performance goals;
• Develop a design experimentation framework to test and validate design decisions;
• Analyze user behavior, conversion rates, and engagement metrics to inform iterative improvements;
• Stay up-to-date with industry trends, tools, and best practices in growth and performance design.

• 7+ years of experience in design, with at least 3+ years in a growth, marketing, or performance design role;
• Strong leadership experience, with the ability to mentor, guide, and inspire a team;
• Proven track record of executing high-performing design solutions for acquisition and retention;
• Deep expertise in brand visual design and product design—able to balance aesthetics with business impact;
• Experience designing across multiple growth channels, including email, social, paid media, websites, and onboarding flows;
• Proficiency in Figma, Adobe Creative Suite, and other relevant design tools;
• Strong understanding of A/B testing, CRO (Conversion Rate Optimization), and user analytics tools (Google Analytics, Hotjar, or similar);
• Excellent communication and collaboration skills, with the ability to work cross-functionally.

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to our Learning Platform

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.