Head of Product - Thrive

As the Head of Product at Thrive, you're responsible for owning and driving the product vision and strategy for our B2C clinical platform. This includes leading a talented product team, collaborating with clinical experts and stakeholders, optimizing user experiences based on real data, and ensuring compliance in product development. It's a multifaceted role that requires balancing innovation with regulatory mandates while focusing on impactful health solutions.

To become the Head of Product at Thrive, you need at least 8 years of product management experience, with a minimum of 3 years in a leadership role. A strong track record of scaling B2C digital products in health or wellness is crucial, as is familiarity with agile methodologies and customer development. Additionally, analytical skills and effective communication are essential, as you'll need to work closely across various teams and articulate product decisions clearly.

The culture at Sword Health is vibrant, innovative, and mission-driven. As the Head of Product, you'll work in a fast-paced environment where creativity is encouraged. We strive to foster a collaborative atmosphere where every team member feels empowered to contribute to our goals of making healthcare accessible and effective for everyone. We value empathy for patients and users and emphasize core values like ‘doing it for the patients’ every day.

Yes, as the Head of Product at Thrive, you can work remotely or in a hybrid model. We offer flexibility in working hours, meaning you can design your workday to suit your life while contributing to our impactful mission. This flexibility is complemented by unlimited vacation, ensuring you have the work-life balance needed to thrive in your role.

At Thrive, the Head of Product has vast 성장 opportunities within our hyper-growth environment. As we continue to expand and innovate, your contributions could lead to career advancement and personal development. We prioritize mentorship, ongoing education, and access to a learning platform to ensure you continuously grow alongside Sword Health.

When developing a product strategy for a clinical platform, it's essential to align with business goals while addressing the needs of users. Conduct in-depth market research, engage with clinical professionals, and gather user feedback. Use this data to refine the vision, establish clear objectives, and continuously iterate based on real-world insights.

Talk about a successful product by highlighting your role in its development, deployment, and what metrics you used to measure success. Describe how you gathered user feedback, collaborated with different teams, and integrated clinical expertise to enhance the product's features and functionalities, ultimately leading to improved health outcomes.

To ensure compliance, start by integrating regulatory requirements into the product development process from day one. Collaborate with legal and compliance experts to understand applicable regulations and establish regular audits. Conduct risk assessments as part of your product lifecycle to minimize compliance issues proactively.

Balancing innovation with regulatory constraints involves a strategic approach. You need to continuously educate yourself and your team on regulatory requirements while fostering an environment where creative ideas can be explored. Encourage open communication with compliance experts and iteratively test new features within the confines of regulations to find solutions that comply while fostering innovation.

Cross-functional collaboration is vital in product management, particularly in healthcare. Share experiences where you've led projects involving diverse teams such as clinical, engineering, and marketing. Highlight your communication strategies and how you've resolved any conflicts to keep the project on track and aligned with company goals.

When measuring product performance, prioritize metrics related to user engagement, retention rates, and health outcomes. These indicators provide insights into how well users are interacting with the product and whether it's achieving its intended clinical benefits. Share examples of tracking these metrics and how you used data to inform product decisions.

In ambiguous situations, effective product management requires embracing uncertainty while establishing a structured decision-making process. Discuss your approach to break down complex issues, engage stakeholders, gather data, and iterate on potential solutions. Describe how you empower your team to remain adaptable and confident in navigating challenges.

User testing and feedback are essential in my approach to product development. I prioritize gathering both qualitative and quantitative insights through surveys, interviews, and usability testing. This information guides our iterations and helps the team understand user pain points. Explain how you implement frequent testing cycles and involve stakeholders for comprehensive feedback.

Fostering a culture of innovation starts with creating an environment where team members feel safe to share ideas without fear of rejection. Encourage brainstorming sessions, recognize creative contributions, and provide resources for professional development. Leading by example, demonstrate a willingness to take calculated risks and learn from failures.

Data plays a fundamental role in my product decision-making process. I rely on analytics to measure engagement, user behavior, and overall product effectiveness. Share how you use data to validate assumptions, identify trends, test hypotheses, and inform strategic decisions, ensuring that your product evolves based on actual user needs and feedback.