Accounts Receivable Assistant

As the Accounts Receivable Assistant at Tarro, your key responsibilities will include monitoring customer account balances, following up on payment statuses, managing collections, preparing client invoices, and maintaining organized financial records. Your role is crucial in ensuring that our operations run smoothly, contributing to both our financial stability and providing excellent service to customers.

To apply for the Accounts Receivable Assistant position at Tarro, you should have at least an SPM, Diploma, or Bachelor's degree in accounting, finance, or a related field. Additionally, we are looking for candidates with bilingual proficiency in Mandarin and English, strong attention to detail, and previous experience in accounts receivable or a similar role.

Tarro is committed to fostering a diverse and inclusive workplace, encouraging applications from individuals of all backgrounds. As an Accounts Receivable Assistant, you'll join a team that values collaboration, innovation, and a positive attitude towards customer service, all while supporting small restaurants in thriving through our unique platform.

Yes, experience in the consumer-driven industry is beneficial for the Accounts Receivable Assistant role at Tarro. Understanding the dynamics of customer needs and experiences will enhance your ability to build relationships and resolve payment discrepancies more effectively.

Yes, the Accounts Receivable Assistant role at Tarro requires working US hours, which typically means night shifts due to our customer base being primarily in the US. Flexibility and willingness to adjust your work schedule is essential for this position.

When answering this question, focus on specific tasks you've handled within accounts receivable, such as managing invoices, customer follow-ups, or resolving discrepancies. Highlight your attention to detail and your ability to maintain accurate financial records, which are crucial for the Accounts Receivable Assistant role at Tarro.

Discuss your approach to prioritizing tasks, emphasizing the importance of monitoring account balances, understanding due dates, and addressing urgent requests first. Demonstrating your organizational skills will reflect your capability as an Accounts Receivable Assistant.

Mention any accounting software, ERP systems, or billing platforms you've used in the past. Providing examples of how you've effectively utilized these tools to enhance your accounts receivable processes will showcase your relevance to the Accounts Receivable Assistant position at Tarro.

Explain your method for addressing customer inquiries about billing discrepancies, such as remaining calm, listening carefully, verifying details, and providing a clear explanation. This shows your customer service skills, which are essential for the Accounts Receivable Assistant role.

Describe your process for double-checking entries, cross-referencing with other documents, and utilizing checklists to maintain accuracy when preparing invoices. Emphasizing your commitment to accuracy is key for the Accounts Receivable Assistant role.

Discuss your preferred follow-up techniques, such as reminders, phone calls, or email communication. Highlight any specific success stories that demonstrate your persistence and ability to successfully collect overdue payments as an Accounts Receivable Assistant.

Outline your flexible approach to adapting to changing priorities, such as staying organized and regularly reassessing tasks. Providing an example of a challenging situation you've navigated successfully can strengthen your response.

Share a specific example of a process you improved, detailing the steps you took, the outcome, and how your actions benefited the team or company. This demonstrates initiative and value you would bring to the Accounts Receivable Assistant role at Tarro.

Express your genuine interest in the mission of Tarro and how your skills align with the company’s values. You could mention the significance of helping small businesses thrive and how you want to contribute positively to this cause.

Highlight essential qualities such as attention to detail, strong communication skills, organizational abilities, and a customer-centric mindset. Relating these qualities to your personal experiences will help corroborate your answer.