Billing and Accounts Receivable Specialist

Overview

ST Engineering iDirect is a global leader in satellite communications (satcom) providing technology and solutions that enable its customers to expand their business, differentiate their services and optimize their satcom networks. Our business provides innovation focused on solving satellite’s most critical economic and technology challenges and expands a shared commitment to shaping the future of how the world connects.  With your talent and energy paired with our vision and technical leadership, the most fulfilling work of your career is waiting for you at ST Engineering iDirect…the sky is truly the limit!

Position Overview:We are seeking a highly motivated and detail-oriented Billing and Accounts Receivable Specialist to join our finance team. This role will focus primarily on collections and managing accounts receivable to ensure the timely and accurate collection of outstanding debts, in accordance with Belgian VAT and EU regulations. The ideal candidate will have strong communication skills, a deep understanding of billing practices, and the ability to manage customer accounts efficiently while ensuring compliance with tax laws.

Responsibilities

• Manage and monitor the accounts receivable aging report to identify overdue accounts.
• Follow up on past-due accounts via phone, email, and written correspondence.
• Negotiate payment arrangements with customers to ensure timely payment while maintaining positive relationships.
• Track and report collection activity, providing updates to the Accounts Receivable Manager and leadership as needed.
• Investigate and resolve discrepancies in customer accounts, including billing errors or payment disputes.

• Develop and maintain strong relationships with customers to facilitate prompt payment.
• Regularly communicate with customers regarding overdue balances, payment plans, and outstanding invoices.
• Assist with resolving customer inquiries and disputes relating to billing or accounts receivable.
• Review and analyze customer credit histories to determine appropriate credit limits and payment terms.

• Generate and send accurate invoices to customers in accordance with established schedules and local VAT regulations.
• Ensure invoices are compliant with Belgian and EU VAT requirements, including proper VAT codes, rates, and exemptions.
• Ensure billing information is up-to-date and accurate, resolving any discrepancies between invoicing and payment details.
• Maintain and update the customer account information and contact details.

• Ensure all invoicing and collections comply with Belgian VAT laws, EU regulations, and other relevant local tax requirements.
• Support the preparation and filing of VAT returns in collaboration with the finance team.
• Stay updated on changes in EU tax regulations and assist in implementing necessary changes to billing processes.

• Maintain accurate records of all collection activities and customer communications.
• Provide regular reports on account status, collections performance, and potential risks.
• Work closely with the accounting team to ensure all payments are properly posted and reconciled.

• Collaborate with internal teams, including sales and customer service, to resolve issues affecting billing or collections.
• Assist the finance team in month-end and year-end closing processes by ensuring all receivables are accurately accounted for.

Qualifications

• Proven experience in accounts receivable, billing, or collections.
• Strong understanding of accounting principles, the accounts receivable process, and VAT regulations in Belgium and the EU.
• Familiarity with cross-border EU transactions and VAT requirements.
• Excellent communication and negotiation skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Excel and accounting software (experience with [specific software, if applicable]).
• Bachelor’s degree in accounting, finance, or a related field preferred.

Skills & Competencies:

• Problem-solving: Ability to resolve payment issues and billing discrepancies effectively.
• Time management: Capable of managing multiple accounts and deadlines efficiently.
• Customer-focused: Ability to maintain positive customer relationships while managing collections.
• Analytical: Ability to review and interpret accounts receivable data and reports.
• Negotiation skills: Skilled at negotiating payment terms with customers.
• Tax knowledge: Solid understanding of Belgian VAT, EU regulations, and cross-border VAT requirements.

Offer 

• Hybrid work environment - 3 days of homeworking 
• Company car and/or company bike 
• 100% reimbursement public transportation 
• Group insurance & Health insurance 
• Mealvouchers & Ecocheques, internet@home, mobile phone + subscription 
• Free yearly flu vaccination