Solutions Architect

ABOUT US

At Teleport, our mission is to move things across Southeast Asia better than anyone else. We are an integrated end-to-end logistics solution, making it seamless for freight forwarders, shippers, eCommerce platforms, and small merchants to transport goods in a fast, reliable, and cost-effective manner.

As we scale and expand into new markets, we are looking for a Solutions Architect who is not just a strategic thinker but also a hands-on engineer—someone who can design, build, and implement complex distributed systems while ensuring technical excellence across teams. We expect deep involvement in engineering, from designing scalable systems to writing high-impact code, setting up platform-level libraries, and building reusable frameworks that make developers more productive.

Ready to shape how the world sees Teleport? Keep reading!

Learn more about Teleport here: https://www.teleport.it/

A DAY IN A LIFE

You can expect your days to be pretty varied at Teleport. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

1. Architect scalable, resilient, and high-performance logistics platforms covering:

• Client & Order Management: Microservices architecture with customer facing APIs for freight forwarders, shippers, and eCommerce platforms to seamlessly create and manage orders
• Order Orchestration: Event-driven pipelines to track status updates, automate workflows, and handle SLAs dynamically.
• Cargo Management System: Scalable tracking and state management of shipments, including real-time parcel visibility across air, land, and warehouse networks.
• BizOps & Finance Integrations: Handling reconciliation, pricing models, and revenue management.
• Define and enforce common logging, monitoring, and alerting frameworks for system-wide observability.
• Design multi-tier caching strategies to optimize search, retrieval, and order processing speeds.
• Architect high-throughput messaging pipelines (Kafka, RabbitMQ) for real-time event streaming and inter-service communication.
• Ensure API consistency across the platform, including versioning, authentication (OAuth, JWT), and rate limiting.

2. Hands-on Implementation & Technical Excellence

• Write and review critical code components, setting the benchmark for code quality, performance, and maintainability.
• Develop and maintain core platform libraries used by engineering teams for: Standardized logging (e.g., OpenTelemetry, ELK stack).
• Distributed tracing (Jaeger, Datadog).
• Security modules (JWT, OAuth, token-based authentication).
• Feature flagging & configuration management.
• Implement observability best practices, ensuring distributed tracing, logging, and alerting are built into every microservice.
• Design and build CI/CD pipelines, enabling automated deployments and rollbacks.
• Take ownership of performance tuning, ensuring the system is optimized for latency, concurrency, and throughput.

3. Architectural Governance & Technical Leadership

• Conduct periodic architecture reviews, ensuring all new designs align with Teleport’s engineering best practices.
• Lead design and solutioning discussions, ensuring architectural decisions are well-documented and backed by real-world constraints.
• Collaborate with engineering leads and product managers to translate business goals into scalable and executable solutions.
• Define technical standards, enforcing design patterns such as event-driven architecture, domain-driven design (DDD), and CQRS where appropriate.
• Ensure secure and compliant system designs, especially for handling sensitive shipment data, financial transactions, and regulatory requirements.
• Conduct root cause analysis (RCA) for production incidents and ensure learnings are incorporated into resiliency improvements.

4. Performance, Scaling & Optimization

• Architect high-throughput systems capable of processing millions of shipments and transactions per day.
• Optimize PostgreSQL and MongoDB schemas, ensuring efficient indexing, partitioning, and query execution.
• Build data pipelines for real-time and batch processing, integrating with big data solutions (BigQuery, Apache Spark, etc.).
• Optimize containerized deployments on Kubernetes, ensuring efficient resource utilization and auto-scaling strategies.

5. Mentorship & Team Enablement

• Provide technical mentorship to engineers, guiding them in best practices for system design, performance tuning, and debugging.
• Conduct deep-dive code reviews, focusing on architectural correctness, scalability, and maintainability.
• Work closely with DevOps and SRE teams to ensure systems are highly available and fault-tolerant.

WHO YOU ARE (Qualifications & Skills)

Experience:

✅ 10+ years in software engineering, with at least 3-5 years as a hands-on Solutions Architect or Principal Engineer.

✅ Proven experience in building and scaling distributed systems in eCommerce, logistics, or fintech.

✅ Deep hands-on coding experience in Java (Spring Boot, Micronaut) and familiarity with Python.

Technical Skills:

• System Architecture: Deep expertise in microservices, event-driven systems (Kafka, RabbitMQ), and cloud-native architectures.
•  Data & Storage: Strong experience in PostgreSQL, MongoDB, GraphDB (Neo4j), and NoSQL (Cassandra, DynamoDB).
• Cloud & Infrastructure: Expert in GCP, Kubernetes, Terraform, and CI/CD.
•  Performance & Observability: Experience with Prometheus, Grafana, OpenTelemetry, and distributed tracing.
• Security & Compliance: Understanding of API security, authentication (OAuth, JWT), and cloud security best practices.

Soft Skills:

• Hands-on mindset, capable of both designing and implementing critical systems.
• Strong decision-making skills, able to balance business needs with technical constraints.
• Exceptional stakeholder management, translating complex tech into actionable business strategies.
•  Mentorship mindset, fostering growth within engineering teams.
• Ability to say “NO” when necessary, ensuring the team focuses on what truly matters.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

📩 Apply now and help us build the future of air logistics!