Inside Sales Agent

As an Inside Sales Agent at Teya, your primary responsibilities will include managing inbound leads generated from our marketing initiatives and reaching out to our existing clients in the Storyous portfolio. You will introduce our advanced payment terminal solutions and engage in remote business development efforts. Collaborating with a committed team, you'll play a pivotal role in fine-tuning sales pitches and optimizing processes while benchmarking results with teams in other European countries.

To be a successful Inside Sales Agent at Teya, applicants should exhibit a strong passion for sales and a drive to surpass targets. It's essential to possess excellent communication and interpersonal skills while thriving in a fast-paced environment. While prior experience in telesales or customer service is advantageous, it is not a strict requirement. Fluency in Czech and advanced English language skills are necessary to effectively connect with our diverse customer base.

A typical day for an Inside Sales Agent at Teya is both dynamic and engaging. You'll start the day managing inbound leads and follow up with existing clients to discuss our innovative payment solutions. Expect to participate in team meetings filled with brainstorming sessions, where your ideas are highly valued. Your growing knowledge of our services, paired with lively discussions, prepares you for identifying new business opportunities and exceeding sales targets alongside your supportive team.

Teya prioritizes the personal and professional development of its Inside Sales Agents through a vibrant team culture that encourages continuous learning. Opportunities for skill enhancement and career growth are provided throughout your journey at Teya. With supportive leadership, colleagues, and engaging monthly gatherings in Prague for sales agents, you can expect to gain valuable insights and enhance your expertise in selling our exceptional services.

The team dynamics for Inside Sales Agents at Teya are lively and collaborative. You will be joining a friendly group led by an enthusiastic team leader, Honza, who embodies the spirit of discipline and teamwork. Expect to engage in brainstorming sessions, share best practices, and enjoy monthly bonding events with fellow sales agents from Czech Republic and Slovakia. This inclusive environment fosters camaraderie while striving collectively to achieve success and shape the future of our company.

When answering this question, think about specific sales techniques you've used in the past that led to success in previous roles. Highlight your understanding of consultative selling, relationship building, or handling objections. Share an example where a particular strategy effectively helped you close a deal, emphasizing your adaptability and eagerness to learn from each interaction.

Rejection is a part of sales, and discussing how you cope with it can reflect your resilience. Explain your process for dealing with rejection positively. Highlight how you turn setbacks into learning experiences, continuously refining your approach. Use a specific example where you learned from a 'no' and modified your strategy to eventually secure a 'yes' from a different client.

Highlight both intrinsic and extrinsic motivators when answering this question. Discuss how personal goals, like achieving targets or developing skills, inspire you to excel. Additionally, mention the satisfaction you derive from helping clients with their needs and the competitive spirit that drives you. Tailor your example to resonate with Teya’s focus on innovation and teamwork, illustrating how you align with their mission.

To effectively answer this question, prepare a specific example that illustrates your sales prowess. Use the STAR method (Situation, Task, Action, Result) to detail how you set ambitious targets for yourself and the strategies you implemented to surpass them. Be sure to include measurable outcomes that demonstrate your impact, emphasizing your ability to reach beyond expectations—similar to Teya’s commitment to excellence.

Effective prioritization of leads is crucial for success in sales. During your answer, discuss any systems or methods you use to categorize leads based on factors like potential value, engagement level, or urgency. Share a time when your prioritization led to a successful sale or how it optimized your workflow. Tying your strategy back to Teya’s mission of empowering businesses will illustrate your understanding of their goals.

Emphasize the importance of teamwork in achieving individual and collective sales targets. Discuss how collaborating with your peers enhances sharing of information, techniques, and motivation. Provide examples of successful teamwork dynamics in your previous roles. Highlight how, in Teya’s environment, working within a supportive team will help you grow and contribute to the overall success.

When answering this question, be honest about your proficiency with customer relationship management (CRM) software and other sales tools. Specify any specific programs you’ve used and how they assist you in managing leads, tracking performance, or analyzing data. Discuss your willingness to learn any Teya-specific tools and how technology enhances your efficiency and effectiveness in sales.

A positive customer experience is vital in sales. Elaborate on your approach to understanding customer needs, asking thoughtful questions, and actively listening. Discuss how you maintain open communication and follow-ups to ensure satisfaction and build strong relationships. Provide an anecdote showcasing a successful customer interaction, demonstrating your empathy and commitment to Teya’s mission.

Researching Teya’s mission and products is crucial before the interview. Discuss your understanding of how Teya aims to empower small and growing businesses in Europe with innovative software solutions. Explain how you believe Teya's payment terminal solutions can facilitate growth and efficiency for businesses. This will reflect your alignment with their goals and demonstrate your enthusiasm for the role.

This is your chance to express genuine interest in Teya’s vision and culture. Talk about your admiration for their commitment to helping businesses thrive and how this resonates with your personal values. Describe how you see yourself contributing to their success and growing professionally in a vibrant atmosphere filled with opportunities, aligning your ambition with Teya's objectives.