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Property Manager - Buffalo NY

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Qualifications
  • 2+ years of property management experience with managing multiple apartment buildings at the same time.
  • 1-2 years of experience in Student Housing or Co-Living preferred. 
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Appfolio and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$60,000 - $70,000 a year




What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

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$60000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Buffalo NY, Tripalink

At Tripalink, we're on a mission to revolutionize urban living and create amazing communities, and we're looking for a dedicated Property Manager to join our Buffalo, NY team! As a Property Manager, you will play a vital role in ensuring our residents have exceptional living experiences in our co-living and apartment rentals. Your responsibilities will include managing the flow of tenants moving in and out, utilizing our Appfolio system to maintain customer data, handling maintenance requests, and working closely with our maintenance team. Interacting with tenants and resolving their concerns will be a key part of your role, as we truly believe in fostering a positive community atmosphere. You'll regularly visit various properties to oversee maintenance and maintenance needs, ensuring everything runs smoothly. If you're someone who thrives in a dynamic environment and has a passion for creating welcoming and well-maintained living spaces, then this Property Manager role at Tripalink is just the opportunity for you! We value creativity and teamwork, and we're excited to find someone who can contribute their skills and grow with us. Join us in redefining how urban living feels, and let's make a difference together!

Frequently Asked Questions (FAQs) for Property Manager - Buffalo NY Role at Tripalink
What are the responsibilities of a Property Manager at Tripalink in Buffalo, NY?

As a Property Manager at Tripalink in Buffalo, NY, your main responsibilities include managing tenant move-ins and move-outs, overseeing the Appfolio system for customer data management, handling maintenance requests, and ensuring properties are well-maintained. You'll also be involved in communicating with landlords, resolving tenant complaints, and managing relationships with vendors and maintenance teams.

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What qualifications do I need to become a Property Manager at Tripalink?

To qualify for the Property Manager position at Tripalink, candidates should have at least 2 years of property management experience, with a preference for experience in student housing or co-living environments. Strong communication skills, organizational abilities, attention to detail, and proficiency in property management software like Appfolio are also essential for this role.

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Is prior experience in student housing necessary for the Property Manager position at Tripalink?

While 1-2 years of experience in student housing or co-living is preferred, it is not strictly necessary. Tripalink values strong organizational skills, problem-solving abilities, and the drive to create a great living environment, so candidates with diverse experience in property management are encouraged to apply.

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What is the salary range for the Property Manager role at Tripalink in Buffalo, NY?

The salary range for the Property Manager position at Tripalink in Buffalo, NY, is between $60,000 and $70,000 annually. This role also includes additional potential for annual incentives and a comprehensive benefits package, all depending on your skills and experience.

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What kind of work environment can a Property Manager expect at Tripalink?

A Property Manager at Tripalink can expect an energetic and ambitious work environment. We emphasize teamwork and offer regular team-building activities, opportunities for leadership development, and resources to help you grow both personally and professionally.

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Common Interview Questions for Property Manager - Buffalo NY
How do you manage multiple properties at once as a Property Manager?

To effectively manage multiple properties, I prioritize tasks, utilize property management software for organization, and maintain regular communication with tenants and maintenance teams. I also create a schedule for property visits to ensure each location receives adequate attention.

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What steps do you take when handling tenant complaints?

When addressing tenant complaints, I first listen to their concerns fully, empathize with their situation, and then work to resolve the issue promptly. I prioritize clear communication throughout the process and follow up to ensure satisfaction.

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Can you describe your experience with property management software?

I have extensive experience with Appfolio, which I have used for managing tenant information, handling maintenance requests, and overseeing financial transactions related to property management. I appreciate how technology can streamline processes and improve tenant satisfaction.

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What do you do to ensure properties are well maintained?

I conduct regular property inspections to identify potential issues early, follow up on maintenance requests promptly, and develop relationships with reliable vendors for repairs. This proactive approach helps maintain a high standard of living for tenants.

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How would you approach a situation where a tenant is consistently late on rent?

In this situation, I would first reach out to the tenant to discuss their circumstances in a friendly manner, understanding their challenges while reinforcing the importance of timely rent payments. I would explore potential payment plans or solutions that suit both parties.

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How do you foster a sense of community among residents?

I believe in organizing community events and encouraging open communication among residents. By creating opportunities for neighbors to meet and interact, I help build relationships and a supportive living environment.

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What strategies do you use to stay organized and efficient in your role?

I utilize a combination of digital tools and planning techniques, such as creating schedules, setting reminders for important tasks, and prioritizing urgent issues. This system helps me manage my time effectively and keeps me on track.

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Describe a challenge you faced as a Property Manager and how you overcame it.

One challenge I faced was managing a sudden maintenance emergency at one property while overseeing others. I quickly assessed the situation, delegated tasks to ensure urgent issues were handled, and communicated with residents to keep them informed, which helped minimize disruption.

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How do you evaluate the performance of maintenance staff?

I assess maintenance staff performance by observing their work quality, response times to requests, and feedback from residents. Regular performance reviews and goal-setting discussions also help keep them engaged and accountable.

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What qualities do you think are essential for a successful Property Manager?

Essential qualities include strong communication skills, organization, empathy, problem-solving capability, and an understanding of the real estate market. A passion for community building and a proactive attitude go a long way in ensuring successful property management.

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It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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March 23, 2025

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