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Senior Project Manager- Retail Construction

Company Description

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.  

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

Who are you?

You are an experienced driven, strategic, and polished Senior Project Manager with full lifecycle construction experience looking for the next step or are currently undertaking a similar role in a similar environment. Minimum of 6 years post-graduate retail construction experience is required. 

Pre-construction/ Design/ Planning:

  • Work with GC and AE to create and establish the Master Project Schedule, based on the Critical
  • Path and key milestones.
  • Create and establish the Master Project Budget, including soft costs and hard costs.
  • Support contract negotiation, typically in concert with the Client’s PM and legal counsel, including establishment of all GC “business terms” including mark-ups, fees, insurance, labor rates, escalation, etc.
  • Coordinate Design Team activities.
  • Ensure AE is completing the complete list of City and/or other Authority approvals process, permitting, etc.
  • Coordinate Constructability review of the project documents.
  • Provide / Gather cost estimates working with subs and other vendors for scope gaps/changes.
  • Coordinate Value Engineering effort.

Construction:

  • Manage all stakeholders, GC and other directly contracted vendors by working with the onsite Construction Management team.
  • Manage Cost / Change Control, including change order review, negotiation, recommendations, and delay analysis.
  • Ensure Budget Management and Tracking.
  • Schedule monitoring, tracking and analysis.
  • Ensure document control (track and coordinate addenda, bulletins, new drawing sets,
  • clarifications, etc.) process is in place.
  • Ensure QA/QC is being followed and report any issues/gaps.
  • Ensure tracking of all key project documents, including submittals, RFI’s, change orders,
  • invoices and payments, lien releases, etc. is being enforced.
  • Coordination and management of all Owner-direct vendors working with supply chain and consultants.

Close out:

  • Initiate close out process prior to project completion.
  • Establish close out documentation requirements. Ensure receipt of all close-out documents until completion, including warranties, as-builts, O&M manuals, etc.
  • Ensure punch list, substantial completion, and final completion process through onsite Construction management team.
  • Negotiate, resolve, and close out any outstanding change orders, quality issues or disputes.
  • Process and track any final invoices, payment applications, retention payments, etc.
  • Prepare and submit final project accounting and budget.
  • Assist client in scheduling, coordination and management of all Owner-direct vendors, consultants.

Qualifications

  • Bachelor of Architecture, Engineering, or Construction Management or equivalent professional experience in the design and construction of commercial buildings preferred.
  • The ideal candidate will have a minimum of 6 years of recent project management experience in the delivery of retail commercial construction projects; luxury retail experience is preferred. 
  • Prior experience overseeing stakeholder management and client relations is required.
  • Must have New York City commercial project experience.
  • Experience in the consulting realm is preferred.

Additional Information

The salary range for this full-time role is $135K-$165K per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package.  Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate’s experience and qualifications.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

#LI-GO1

Please find out more about us at www.turnerandtownsend.com/ 

Join our social media conversations for more information about Turner & Townsend and our exciting future projects: 

Twitter

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LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. 

Average salary estimate

$150000 / YEARLY (est.)
min
max
$135000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Project Manager- Retail Construction , Turner and Townsend

At Turner & Townsend, we're passionate about delivering transformational projects that matter. As a Senior Project Manager in Retail Construction, you'll be at the forefront of exciting projects in New York, NY. If you have at least six years of full lifecycle construction experience, particularly in retail or luxury retail spaces, you're exactly who we're looking for! You'll collaborate closely with General Contractors and Architecture Engineers to establish a Master Project Schedule and Budget, ensuring everything runs smoothly from start to finish. Your interpersonal skills will shine as you engage with various stakeholders, ensuring the project meets quality and documentation standards throughout its lifecycle. With your expertise in managing costs, schedules, and communications, you'll lead the charge in ensuring timelines and budgets align perfectly. Plus, as a valued member of our team, you’ll find an inclusive and innovative environment that promotes work-life balance. Your role will involve everything from pre-construction planning to the final closeout, making each project a chance to showcase your talent and expertise. Trust us; there’s no better place to elevate your skills and work on remarkable projects in the retail construction sector. Come join us at Turner & Townsend – your next great adventure awaits!

Frequently Asked Questions (FAQs) for Senior Project Manager- Retail Construction Role at Turner and Townsend
What responsibilities does a Senior Project Manager at Turner & Townsend have in retail construction?

As a Senior Project Manager in Retail Construction at Turner & Townsend, you're responsible for overseeing all aspects of the project lifecycle. This includes collaborating with architects and contractors to create the Master Project Schedule and Budget, managing cost and change control, and ensuring quality assurance and document control throughout the project. Your role also involves stakeholder management, ensuring all parties are aligned and informed about the project's progression.

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What qualifications are needed to apply for the Senior Project Manager position at Turner & Townsend?

To apply for the Senior Project Manager position at Turner & Townsend, you should have a Bachelor of Architecture, Engineering, or Construction Management, or equivalent experience in commercial building design and construction. Additionally, a minimum of six years of recent project management experience in retail construction is essential, particularly with luxury retail projects, and prior experience in managing client relations and stakeholders is advantageous.

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How important is New York City experience for the Senior Project Manager role at Turner & Townsend?

New York City experience is crucial for the Senior Project Manager role at Turner & Townsend, as familiarity with the local construction landscape can significantly impact project success. Understanding city regulations, permitting processes, and local stakeholder dynamics ensures that you can navigate challenges effectively and deliver exceptional results on retail construction projects.

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What is the salary range for the Senior Project Manager position at Turner & Townsend?

The salary range for the Senior Project Manager position at Turner & Townsend is between $135K and $165K per year. This range reflects a good faith effort to provide equitable compensation and may vary based on the candidate's experience and qualifications. It's also important to note that this is a base salary and does not include the total compensation package.

Join Rise to see the full answer
What can candidates expect from the work culture at Turner & Townsend?

Candidates can expect a dynamic and inclusive work culture at Turner & Townsend, which values creativity, collaboration, and a fun atmosphere. The company promotes a healthy work-life balance, ensuring that employees have the flexibility to succeed both professionally and personally. This supportive environment encourages everyone to contribute to impactful projects and strive for excellence.

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Common Interview Questions for Senior Project Manager- Retail Construction
Can you describe your experience with managing retail construction projects?

When discussing your experience, highlight specific projects you've managed, emphasizing your role in budgeting, scheduling, and stakeholder communication. Share examples where you overcame challenges and successfully delivered projects on time and within budget to showcase your proactive approach.

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How do you handle conflicts between stakeholders or contractors?

When addressing conflicts, emphasize your conflict resolution skills. Discuss a specific instance where you've mediated a dispute, focusing on your communication strategies and ability to foster collaboration to reach a satisfactory resolution for all parties involved.

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What strategies do you use to ensure projects remain within budget?

Talk about the importance of detailed budgeting from the outset and how you utilize cost tracking and forecasting tools throughout the project. Provide examples of how you've implemented change control processes to manage unexpected costs effectively.

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How do you prioritize tasks and manage time when overseeing multiple projects?

Discuss your organizational strategies, such as utilizing project management software, setting clear priorities, and delegating tasks effectively. Share a specific example that illustrates your multitasking abilities and how you maintained project timelines across multiple projects.

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What approaches do you take for risk management in construction projects?

Detail your proactive risk management strategies, including conducting risk assessments during the planning phase, developing mitigation plans, and continuously monitoring risks throughout the project's lifecycle. Discuss a real-world example where your risk management efforts helped prevent issues.

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Describe your experience with budgeting for retail construction projects.

Focus on your comprehensive understanding of retail project budgets, including soft and hard costs. Highlight an experience where your budgeting skills led to cost savings while maintaining project quality, showcasing your financial acumen.

Join Rise to see the full answer
How do you ensure quality assurance throughout the lifecycle of a project?

Explain your commitment to quality assurance processes, including regular inspections, adherence to standards, and clear documentation practices. Provide an example of how you identified and addressed quality issues before they impacted project timelines or budgets.

Join Rise to see the full answer
What experience do you have with value engineering in construction projects?

Discuss your familiarity with value engineering methods aimed at optimizing project functions while reducing costs. Cite a project where you implemented value engineering successfully, emphasizing the collaborative process with stakeholders and the outcomes achieved.

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How do you stay updated on industry trends and regulations in retail construction?

Talk about the importance of continuous learning through industry publications, professional organizations, and networking. Mention any recent trends or regulations in retail construction you’ve engaged with and how they could impact your management approach.

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Why do you want to work at Turner & Townsend as a Senior Project Manager?

Share your enthusiasm for Turner & Townsend's reputation for delivering high-quality projects and its commitment to innovation and inclusivity. Reflect on how your personal and professional values align with the company’s mission and how you see yourself contributing to the team and its projects.

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At Turner & Townsend you’ll join an ambitious global team committed to making a difference to the most exciting projects and programmes happening around the world. If you bring your talent, enthusiasm and determination, we’ll help you realise you...

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DATE POSTED
April 12, 2025

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