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Senior Technical Process Owner

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

As a Senior Technical Process Owner, you will drive the technical strategy and optimization of multiple Quote-to-Cash (Q2C) subprocesses within Salesforce CRM and related sales systems. In this role, you’ll work closely with solution architects, developers, and cross-functional teams to translate business needs into scalable solutions, ensuring seamless integration and system reliability.
You’ll also play a key role in process optimization, documentation, and continuous improvement, staying ahead of Salesforce advancements and industry best practices.

What you'll do at UiPath

Salesforce CRM Expertise:

  • Serve as the primary point of contact for the technical aspects related to multiple Quote to Cash (Q2C) subprocesses within the Salesforce CRM system and related sales systems

  • Translate business requirements into technical specifications by collaborating with solution architects ensuring a user-friendly and streamlined experience

  • Be a key contributor to ensuring the Process you own fits correctly within the broader technical architecture

System Integration:

  • Work closely with other technical systems, understanding their role in Q2C process and ensuring seamless integration with Salesforce CRM

  • Work with solution architects and developers to troubleshoot and resolve issues related to system interconnectivity, maintaining data integrity and reliability

Process Optimization:

  • Become an expert in the multiple Q2C sub-processes and work in a collaborative way with the rest of the Q2C tech owners to build sound E2E solutions

  • Analyze and understand sales operations processes to identify areas for improvement and technical optimization

  • Collaborate with cross-functional teams to gather feedback and insights on current processes.

Documentation and Training:

  • Develop and maintain detailed documentation of technical processes, configurations, and integrations

  • Create user-friendly guides and tutorials to facilitate self-service for common technical inquiries.

Continuous Improvement:

  • Stay updated on the latest Salesforce features and industry best practices to drive continuous improvement in technical processes

  • Identify opportunities for innovation and improved system functionality, collaborating with relevant teams to implement these enhancements

  • Lead regular reviews of technical processes, seeking stakeholder feedback and iterating on improvements

What you'll bring to the team

  • Proven ability to translate business requirements into technical solutions, collaborating with solution architects and developers

  • Experience analyzing and optimizing Q2C sub-processes, identifying gaps, inefficiencies, and areas for technical improvement

  • Strong problem-solving skills to troubleshoot data integrity, system reliability, and technical performance issues

  • Experience creating and maintaining technical documentation, process flows, and user guides

  • Ability to develop training materials and conduct knowledge-sharing sessions with stakeholders

  • Ability to stay up to date with Salesforce releases and industry best practices, recommending and implementing enhancements

  • Experience leading technical process reviews, gathering feedback, and driving iterative improvements.

#LI-CS1

Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Process Owner, UiPath

At UiPath, we believe in the power of automation to redefine the way the world works, and we are on the lookout for a passionate Senior Technical Process Owner to join our vibrant team in Bucharest. In this role, you'll be at the forefront of transforming business needs into innovative technical solutions, particularly focusing on our Quote-to-Cash (Q2C) subprocesses within Salesforce CRM. Collaborating with solution architects, developers, and cross-functional teams, you'll ensure each subprocess is not only well-integrated but also optimized for efficiency and scalability. Your expertise will shine as you identify areas for improvement, document processes, and create user-friendly guides for your team. Furthermore, you'll be responsible for staying ahead of Salesforce advancements, leading continuous improvement initiatives, and building collaborative relationships within our organization. At UiPath, we foster a culture of curiosity and generosity, so we’re looking for someone who isn’t afraid to take the initiative, share their knowledge, and contribute to a supportive environment. We’re proud of our inclusive culture and welcome individuals from diverse backgrounds. If you’re someone who thrives in a dynamic and innovative company and is ready to make a significant impact, we'd love to see your application! Whether you're an experienced professional or someone who might not meet every qualification but possesses the passion—apply anyway and join us on this exciting journey!

Frequently Asked Questions (FAQs) for Senior Technical Process Owner Role at UiPath
What are the main responsibilities of a Senior Technical Process Owner at UiPath?

As a Senior Technical Process Owner at UiPath, your main responsibilities include driving the technical strategy for Quote-to-Cash (Q2C) subprocesses within Salesforce CRM, collaborating with solution architects and developers to translate business requirements into scalable technical solutions, and ensuring seamless integration with other systems. You'll also focus on process optimization and documentation while continuously staying updated with Salesforce features to enhance system functionality.

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What qualifications are required for the Senior Technical Process Owner role at UiPath?

To excel as a Senior Technical Process Owner at UiPath, you should have a proven ability to convert business requirements into technical solutions, experience analyzing Q2C subprocesses for optimization, and strong problem-solving skills. Familiarity with Salesforce CRM and experience in creating technical documentation are also crucial for this role, along with the capability to lead process reviews and implement enhancements collaboratively.

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How does UiPath support continuous improvement for Technical Process Owners?

UiPath emphasizes a culture of continuous improvement for Technical Process Owners by encouraging them to stay updated on the latest Salesforce advancements and best practices. You will have opportunities to identify areas for innovation, conduct technical process reviews, and implement enhancements based on stakeholder feedback, fostering a dynamic work environment where growth and development are integral.

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What kind of training and documentation should a Senior Technical Process Owner produce at UiPath?

As a Senior Technical Process Owner at UiPath, you are expected to create comprehensive documentation detailing technical processes, configurations, and integrations. Additionally, you’ll develop user-friendly guides and tutorials that facilitate self-service for common technical inquiries, ensuring that your colleagues have the resources they need to understand and engage with the systems effectively.

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How does UiPath promote diversity and inclusion for the Senior Technical Process Owner position?

At UiPath, diversity and inclusion are core values embedded in our culture. We actively seek candidates from diverse backgrounds for our Senior Technical Process Owner position and provide equal opportunities for all applicants. Our inclusive workplace ensures that individuals are respected and valued for their unique perspectives and experiences, contributing to a richer, more innovative workforce.

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Common Interview Questions for Senior Technical Process Owner
Can you describe your experience with Salesforce CRM as it relates to Quote-to-Cash processes?

When answering this question, highlight specific instances where you worked on Q2C processes within Salesforce. Discuss how you translated business requirements into technical solutions, any challenges faced, and how you overcame them while ensuring data integrity and seamless integration.

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How do you approach process optimization in technical systems?

Your answer should include a systematic approach to identifying inefficiencies. Discuss using data analysis, stakeholder feedback, and your technical insights to pinpoint areas of improvement, and emphasize your collaborative methodology in implementing these optimizations.

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What steps do you take to ensure technical documentation is user-friendly?

To ensure user-friendly documentation, you can explain the importance of simplicity and clarity. Discuss your process for outlining complex technical concepts, using diagrams or flowcharts, and gathering user feedback to refine the documentation further while keeping it accessible.

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What strategies do you use to stay current with Salesforce updates and industry best practices?

When responding, mention specific resources like online Salesforce communities, webinars, and certification courses you engage with. Highlight your commitment to ongoing education and how you apply new learning to improve processes and systems at UiPath.

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How do you handle troubleshooting technical issues across integrated systems?

Discuss your systematic troubleshooting process, focusing on identifying symptoms, isolating the root cause, and collaborating with technical teams to resolve issues. Highlight your analytical skills and dedication to maintaining data integrity and system reliability.

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Can you give an example of a successful technical strategy you implemented?

Share a tangible case where you developed and executed a technical strategy that improved efficiency or solved a pressing issue. Outline your objectives, steps taken, collaboration with the team, and measurable outcomes resulting from your effort.

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Describe your experience leading technical process reviews.

Emphasize your leadership skills and detail your process for organizing reviews, gathering feedback from stakeholders, and iterating on improvements. Highlight how these experiences contributed to enhancing system performance.

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What role do cross-functional teams play in your technical process ownership?

You should illustrate the importance of collaboration with cross-functional teams. Explain how communication and cooperation with colleagues across departments strengthen your technical solutions and enhance overall user experience.

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How do you prioritize tasks in a fast-paced technical environment?

In your answer, discuss techniques for prioritizing tasks, such as assessing urgency, impact on business goals, and resource allocation. Mention tools or methods you use to stay organized and focused, ensuring productivity even under pressure.

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What motivates you to work in the field of technical process ownership?

Share your passion for process optimization, technology, and how you enjoy contributing to organizational success. Discuss your drive for continuous learning and helping others through efficiency improvement, and the impact it has on overall business processes.

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DATE POSTED
March 19, 2025

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