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Pharmacy Tech II - Certified

Overview

HOME DELIVERY PHARMACY

Pharmacy Technician II – Certified

 

4601 Corporate Dr NW, Ste 155, Concord, NC 28027

 

Potential signing bonus for qualified applicants & locations!

 

Novant Health is seeking a Pharmacy Tech II-Certified, to join our Home Delivery Pharmacy team, to deliver optimal medication management across all dimensions of care, every time.

 

Novant Health is an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for patients and their families. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with patients every step of the way on their journey to health and wellness.

 

Essential functions include:

  • The Specialty Pharmacy Technician is responsible for processing, preparation, and filling of specialty prescriptions
  • Perform non-sterile compounding and repackaging
  • Answer and screen telephone calls and referring calls to a pharmacist when appropriate
  • Use point-of-sale to support customer service needs
  • Support shipping of specialty medications by preparing supplies and ensuring ice packs are re-stocked
  • Package, ship and track all packages to ensure they are delivered to the appropriate address and within set timeframes for medication integrity
  • Demonstrate proficiency with equipment and software
  • Package, ship and track all packages to ensure they are delivered to the appropriate address and within set timeframes for medication integrity
  • Process prescriptions in a timely order and manner so as to best take care of patient needs
  • Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist
  • Utilize EPIC/Patient Management system to review and process prescription information
  • Thoroughly document patient encounter(s) via Epic/Patient Management system to meet accreditation standards
  • Answer and screen telephone calls and referring calls to a pharmacist when appropriate
  • Assists with training of new employees, educating them in job-specific functions
  • Purchasing duties and support inventory management

 

Why Novant Health?

  • Come join a remarkable team where quality care meets quality service, in every dimension, every time.  Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities, to advance your practice to other roles and responsibilities in the pharmacy technician profession!
  • 8 Magnet Designated Hospitals
  • LeapFrog Grade “A” Ratings at Novant Health facilities
  • Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

 

 #JoinTeamAubergine #NovantHealth #PharmacyTech #NHRxTech   

 

 

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

 

#novanthealthallied

Qualifications

  • Education:  High School Diploma or GED required.  2 Year / Associate Degree preferred.
  • Experience:  Acute: Minimum of two pharmacy skills (examples may include medication distribution, sterile compounding, and/or medication listing activities) required. OR...hired as a Pharmacy Technician 1 Certified and now competently performing a second pharmacy skill as described above.  Outpatient Oncology: Minimum of two years of experience in any setting with one year of experience in sterile compounding (of IV and/or chemotherapy admixture).  Specialty Pharmacy: Minimum of two years in any setting required with one year in specialty setting preferred.
  • Licensure/Certification (required):  Current registry with applicable State Board(s) of pharmacy.  PTCB or NHA Certification within 60 days of hire, or proof of enrollment in pharmacy school/FPEGG/FPGEC.  A minimum of one relevant specialized certificate/certification from approved vendor such as PTCB, BPTS or NPTA (examples include but are not limited to product verification, medication history, hazardous drug management, billing/reimbursement, controlled substances diversion prevention, medication therapy management, sterile compounding). This must be obtained within 12 months of hire and maintained as applicable.
  • Additional Skills/Requirements (required): State Registration and/or evidence of renewal is required for both Pharmacists and Technicians fifteen days prior to expiration and Technicians are required to be either certified through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA), or be actively enrolled in pharmacy school, or be active in Foreign Pharmacy Graduate Equivalency Examination (FPGEE) or Foreign Pharmacy Equivalency Certification (FPGEC). Considerable knowledge and application of basic math skills, including ratio and proportion relationships; strong verbal and written communication skills, ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed. Ability to work as part of a high performing, change ready and resilient team.
  • Additional Skills/Requirements (preferred): Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration, and adverse effects; the ability to demonstrate patient interview skills and strong written and verbal communication skills with other healthcare professionals. Experience with inventory management.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

  • Our team members are part of an environment that fosters team work, team member engagement and community involvement.
  • The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
  • All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Pharmacy Tech II - Certified, UNAVAILABLE

If you're a dynamic Pharmacy Tech II - Certified looking to make a real difference in healthcare, Novant Health in Concord's Home Delivery Pharmacy team could be your next great adventure! We’re not just about filling prescriptions; we’re committed to optimal medication management that enhances the patient journey. Here, you will process and prepare specialty prescriptions, manage non-sterile compounding, and ensure our inventory is just right for patient needs. You'll handle everything from answering calls to expertly tracking and shipping medications, ensuring they're delivered on time and in perfect condition. Your role also includes training new team members and collaborating with pharmacists to guarantee patient safety. Imagine being part of a diverse team that’s recognized for its commitment to quality service and inclusivity. At Novant Health, we pride ourselves on being a Magnet Designated facility and one of the Best Places to Work! With us, you’ll have opportunities to grow your career, loving what you do while making a difference in the lives of our patients. Bring your skills in pharmacy and join us, where remarkable healthcare is not just a goal – it’s our reality. Apply today and be part of something exceptional!

Frequently Asked Questions (FAQs) for Pharmacy Tech II - Certified Role at UNAVAILABLE
What are the main responsibilities of the Pharmacy Tech II - Certified at Novant Health?

As a Pharmacy Tech II - Certified at Novant Health, your main responsibilities include processing specialty prescriptions, performing non-sterile compounding, managing customer service through calls, packaging and shipping medications while ensuring their integrity, and accurately transcribing orders from prescribers under pharmacist supervision. Your role promotes a remarkable patient experience, aligning with our high standards of care.

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What qualifications do I need to apply for the Pharmacy Tech II - Certified position at Novant Health?

To be considered for the Pharmacy Tech II - Certified position at Novant Health, applicants need a high school diploma or GED, with an Associate Degree preferred. You should also have at least two years of pharmacy experience, knowledge in at least two pharmacy skills, and current registration with the applicable State Board. Certifications from the Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA) are required within specific time frames after hiring.

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What is the work environment like for a Pharmacy Tech II - Certified at Novant Health?

The work environment for a Pharmacy Tech II - Certified at Novant Health is collaborative and fast-paced, committed to diversity and teamwork. You will be part of an integrated healthcare system that values personal connections and advanced technology, providing you with a supportive atmosphere that encourages growth and innovation in your role.

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How does Novant Health support the professional growth of Pharmacy Tech II - Certified?

Novant Health actively supports professional growth for its Pharmacy Tech II - Certified by providing numerous opportunities for advancement within the pharmacy technician field. With our commitment to quality care, employees are encouraged to take on new responsibilities and further their education through ongoing training and specialized certifications.

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Are there any special skills required for the Pharmacy Tech II - Certified position at Novant Health?

Yes, special skills for a Pharmacy Tech II - Certified at Novant Health include a solid understanding of medication names, strong math skills, and excellent communication abilities. You should also possess basic technology skills, as you’ll need to navigate software systems like EPIC to manage prescriptions and patient information effectively.

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Common Interview Questions for Pharmacy Tech II - Certified
What inspired you to pursue a career as a Pharmacy Tech II - Certified?

When answering this question, focus on your passion for patient care and your fascination with medication management. Share personal stories that highlight your dedication to healthcare and how your experiences have shaped your desire to work as a Pharmacy Tech II - Certified.

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How do you prioritize your tasks in a busy pharmacy environment?

In your response, articulate a systematic approach to prioritizing tasks based on urgency and patient needs. Discuss how you leverage organizational skills and communication with team members to ensure that the most critical tasks are completed efficiently.

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What steps do you take to ensure the accuracy of your medication dispensing?

Discuss your attention to detail and systematic checking processes that ensure the accuracy of medication dispensing. Mention using double-checking techniques and relevant software for confirming prescriptions, as well as how you collaborate with pharmacists to minimize errors.

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Can you describe your experience with compounding medications?

When answering, highlight specific experiences you have had with both sterile and non-sterile compounding. Discuss any relevant training or certifications you possess and your commitment to following safety protocols during the compounding process.

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How do you handle difficult customers in a pharmacy setting?

Explain your customer service skills and the importance of empathy and active listening. Provide an example of a difficult situation you managed successfully, focusing on your ability to defuse tension and find a positive resolution.

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What do you do if you discover a medication error?

In your response, detail your commitment to patient safety and the steps you would take when discovering a medication error, including notifying a pharmacist, addressing any patient concerns, and ensuring proper documentation.

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How would you stay updated on changes in pharmacy regulations and best practices?

Share your methods for staying informed about changes in pharmacy regulations, such as attending workshops, reading industry publications, and participating in professional organizations. Emphasize your commitment to continuous learning and adapting to new standards.

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Describe a time when you worked as part of a team to achieve a common goal.

Provide an example that illustrates your teamwork skills, emphasizing collaboration and communication. Discuss how your role contributed to achieving the shared goal and what you learned from the experience about teamwork in a healthcare setting.

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How do you manage your time effectively during peak pharmacy hours?

Detail your strategies for time management during busy hours, such as prioritizing tasks, using organizational tools, and remaining flexible to shifting demands. Discuss your ability to remain calm under pressure while ensuring a high level of service.

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What qualities do you think are essential for a successful Pharmacy Tech II - Certified?

Articulate key qualities such as attention to detail, strong communication and interpersonal skills, a commitment to patient care, and adaptability within a fast-paced environment. Provide examples of how you embody these qualities in your work.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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