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Security Officer - job 13 of 14

Overview

At CHI Health Mercy Council Bluffs patients are at the heart of our care. Our campus is designed to heal the body mind and spirit of every person in a more comfortable less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care surgery maternity cancer care and diagnostic imaging.

 

*Speak to a recruiter regarding incentive eligibility, requirements and restrictions for new hire employees and current employees accepting a promotion.

 

*** SIGN ON BONUS $1500 FULL TIME ***

 

Responsibilities

What you'll do:

  • Conducts Initial investigations and appropriate followup for security incidents and writes a security 360 report documenting all findings
  • Conducts proactive foot and vehicle patrols of the entire campus to include all floors and buildings.
  • Responds to all radio calls for a variety of services to include but not limited to: escorts, property pick-up, disturbances, standby’s and code calls.
  • Stays current on all required training to include CPI, PPCT and required computer courses. Receives mandatory flu shot annually.
  • Is able to view camera’s and save footage.
  • Is able to run the C-cure program to include giving clearances and locking of doors.
  • Maintains a high level of professionalism and integrity in all interactions with team members visitors and patients. Follows department dress code.
  • Ability to deescalate and maintain control in security situations.

We offer the following benefits to support your work/life balance:

  • Health/Dental/Vision Insurance 
  • Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7)
  • Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care
  • Internal Growth Opportunities
  • Voluntary Protection: Group Accident, Critical Illness, and Identity Theft 
  • Employee Assistance Program (EAP) for you and your family
  • Paid Time Off (PTO) 
  • Growth Opportunities 
  • Tuition Assistance for career growth and development
  • Matching 401(k) and 457(b) Retirement Programs
  • Adoption Assistance
  • Wellness Programs
  • Flexible spending accounts

***"CHI Health Security provides services to all Omaha Metro area campuses and properties.  Security staff at times will be required to work multiple locations based on the company's needs."***

Qualifications

Required Qualifications:

  • High School or Equivalent.
  • Current driver’s license.

Preferred Qualifications:

  • BLS is required within 6 months of hire.
  • High School diploma, some college preferred.
  • Previous Security, Military or law enforcement
  • First aid

SecurityNebraska

What You Should Know About Security Officer, UNAVAILABLE

At CHI Health Mercy Council Bluffs, we believe every patient deserves a safe and secure environment during their healthcare journey. We are looking for a dedicated Security Officer to join our team in Council Bluffs. As a Security Officer, you will play a crucial role in maintaining the safety and security of our campus, conducting thorough patrols, responding to various service calls, and facilitating a peaceful atmosphere for our patients, visitors, and staff. Your duties will include documenting security incidents, monitoring surveillance footage, and managing controlled access points within the facility. We pride ourselves on our high standards of professionalism, and as a Security Officer, you will be instrumental in deescalating potential security concerns and ensuring compliance with safety protocols. With a commitment to ongoing training, you’ll keep your skills sharp, and we offer great benefits that support a healthy work-life balance, from health insurance to tuition assistance. Plus, with a sign-on bonus of $1,500 for full-time positions, there’s never been a better time to join our progressive team. If you’re ready to make a positive impact and work in an environment where patient care and safety come first, then we’d love to hear from you!

Frequently Asked Questions (FAQs) for Security Officer Role at UNAVAILABLE
What are the responsibilities of a Security Officer at CHI Health Mercy Council Bluffs?

As a Security Officer at CHI Health Mercy Council Bluffs, your primary responsibilities include conducting initial investigations, providing follow-up for security incidents, and writing detailed security reports. You’ll perform proactive patrols of the campus, respond to various service calls, and ensure compliance with safety protocols. Staying updated on required training and deescalation techniques will also be critical to your role in maintaining a secure environment.

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What qualifications do I need to apply for the Security Officer position at CHI Health Mercy Council Bluffs?

To apply for the Security Officer position at CHI Health Mercy Council Bluffs, you need a high school diploma or equivalent and a current driver’s license. While previous experience in security, military, or law enforcement is preferred, candidates with a strong eagerness to learn and grow will also be considered!

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What benefits do Security Officers at CHI Health Mercy Council Bluffs receive?

Security Officers at CHI Health Mercy Council Bluffs enjoy a comprehensive benefits package that includes health, dental, and vision insurance. Additionally, you'll have access to a Direct Primary Plan, paid time off, tuition assistance, and wellness programs to ensure your well-being and career growth are well supported.

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Is there a sign-on bonus for the Security Officer role at CHI Health Mercy Council Bluffs?

Yes! CHI Health Mercy Council Bluffs offers a $1,500 sign-on bonus for full-time Security Officer positions, making now an excellent time to take the next step in your career while joining a dedicated team focused on safety and patient care.

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Will I be required to work at multiple locations as a Security Officer at CHI Health Mercy Council Bluffs?

Yes, as a Security Officer at CHI Health Mercy Council Bluffs, you may be required to work at multiple locations across the Omaha Metro area, based on the company’s needs. Flexibility and adaptability will help you excel in this dynamic environment!

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Common Interview Questions for Security Officer
What do you consider to be the most important qualities of a Security Officer?

The most important qualities of a Security Officer include strong communication skills, the ability to remain calm under pressure, and a keen sense of observation. Show how these qualities help in effectively managing security situations and ensuring a safe environment.

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How would you approach a situation where someone is causing a disturbance?

In a situation where someone is causing a disturbance, I would first assess the situation from a distance, then approach the individual calmly and respectfully. It’s important to deescalate the situation through communication and, if necessary, involve other team members or law enforcement to ensure safety.

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Can you describe your experience with security systems or surveillance equipment?

I have experience operating various security systems, including CCTV surveillance and access control systems. Discussing your familiarity with any security software will showcase your readiness to manage these tools effectively.

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How do you ensure you stay prepared for emergencies?

I ensure I remain prepared for emergencies by regularly reviewing protocols, participating in training, and conducting drills. This shows your commitment to safety and your proactive approach to potential risks.

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What strategies do you use to manage stress in a high-pressure environment?

I manage stress in high-pressure situations by staying focused, using deep-breathing techniques, and prioritizing task lists. Staying calm helps me make sound judgments, which is essential in a Security Officer role.

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Describe a time you had to work as part of a team to solve a security issue.

In a previous role, our team was faced with a security breach. By collaborating and dividing tasks effectively, we quickly addressed and resolved the issue. Discussing such experiences highlights your teamwork skills and your ability to handle crises.

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What training or certifications do you have that are relevant to this position?

I hold certifications in First Aid and CPR, and I have been trained in conflict resolution techniques. Emphasizing certifications like BLS can demonstrate your preparedness for the Security Officer role.

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How do you handle conflicts with coworkers or other staff members?

I handle conflicts by approaching discussions openly and respectfully, aiming for a collaborative solution. Demonstrating your ability to manage conflict professionally is a critical attribute for a Security Officer.

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What do you consider when deciding how to respond to an urgent situation?

When responding to an urgent situation, I consider the safety of everyone involved, assess the situation quickly, and determine the most appropriate response based on protocols. This shows your ability to think critically in fast-paced scenarios.

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Why do you want to work as a Security Officer for CHI Health Mercy Council Bluffs?

I want to work as a Security Officer for CHI Health Mercy Council Bluffs because I admire your commitment to patient care and safety. Being part of a team that values proactive security measures resonates with my passion for helping others and maintaining a secure environment.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 5, 2025

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