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Content: Accessibility

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Join Understood as an intern on the Content Accessibility Team, where you'll support efforts to enhance content accessibility for individuals with learning differences.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Improve website accessibility by fixing heading levels, creating video transcripts, adding alt text to images, and implementing changes.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Strong organizational, writing, and research skills; familiarity with Google Suite, content management systems, and basic HTML.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Undergraduate students interested in accessibility or user experience; familiarity with WCAG or accessibility issues is a plus.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: New York, NY, office-based 3 days per week with one half day remote.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $25 - $25 / Hourly



About Understood

Understood is a nonprofit focused on shaping the world for difference. We raise awareness of the challenges and strengths of people who learn and think differently. Our resources help people navigate challenges, gain confidence, and find support and community so they can thrive. 

Having a shared commitment to our values is a key factor in any hire we make. We have five core values: 

  1. Continuously learn.
  2. Act with intention.
  3. Champion difference.
  4. Inspire change.
  5. Grow together. 

Come be part of an organization with an entrepreneurial spirit that’s helping to shape the world for difference. Together, we can build a world where everyone can reach their full potential. 

To learn more about Understood, please visit: www.understood.org.

Who you are 

This internship is for undergraduates with an interest in accessibility or user experience, and seeking experience on a Content Accessibility Team. Reporting into our Senior Manager, Content Accessibility, you will be supporting our work to make our content and products more accessible. This includes making improvements to the website, such as fixing heading levels, creating transcripts for videos, adding alt text to images, and cleaning up tags. Additional support may include helping us to start implementing some of the changes to our website.

This internship will be based out of our NYC office 3 days per week, and one half day remote. Pay rate: $25/hour.

Ideal candidates will possess the following:

  • Good organizational and time-management skills
  • Strong writing and research skills
  • Quick learner
  • Technical skills: Google Suite, content management systems, some familiarity with or at least an understanding of code (HTML)
  • Bonus: some knowledge of WCAG or general accessibility issues like color contrast, page order, focus, keyboard accessibility, etc.

Commitment to diversity, equity, and inclusion

Understood encourages individuals of all learning styles and ethnic, racial, and socioeconomic backgrounds, including those whose life experiences may include the challenge of access due to a disability, to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to supporting this work.

Understood is an equal opportunity employer and considers all applications without regard to race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, physical or mental disability (where the applicant or employee is qualified to perform the essential functions of the job with or without reasonable accommodation), any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, stalking, or any other characteristics protected by federal, state, or local law or that of persons with whom that individual associates, or any other legally protected characteristics.

For additional information on learning and thinking differences, including ADD/ADHD, dyslexia, dyscalculia, dysgraphia, dyspraxia, executive function challenges, nonverbal learning disabilities, processing issues, and more, please visit www.understood.org.

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Average salary estimate

$52000 / YEARLY (est.)
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$52000K
$52000K

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What You Should Know About Content: Accessibility, Understood

Are you passionate about making the web a more accessible place for everyone? Join the Content Accessibility Team at Understood as an intern in New York! In this exciting role, you’ll help improve our website's accessibility and provide individuals with learning differences the resources they need to thrive. You’ll be diving into hands-on tasks like fixing heading levels, adding alt text to images, creating essential video transcripts, and implementing accessibility changes. Collaborative and supportive, our team believes in championing difference and inspiring change, and we want you to be part of that journey. We’re looking for undergraduate students who are curious about accessibility or user experience, and who have a knack for writing, organizing, and researching. Familiarity with Google Suite and basic coding in HTML will be a plus as you undertake this learning experience. This internship will be based in our vibrant NYC office three days a week, with one half day remote, offering a pay rate of $25 per hour. Join us at Understood, where we work towards building a world where everyone can reach their full potential, and let your skills shine in making content accessible to all.

Frequently Asked Questions (FAQs) for Content: Accessibility Role at Understood
What are the responsibilities of a Content Accessibility intern at Understood?

As a Content Accessibility intern at Understood, your key responsibilities will include improving website accessibility by fixing heading levels, creating transcripts for videos, adding alt text to images, and implementing other changes. This hands-on role will allow you to contribute directly to making content accessible for individuals with learning differences.

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What qualifications do I need to apply for the Content Accessibility internship at Understood?

To apply for the Content Accessibility internship at Understood, you should be an undergraduate student interested in accessibility or user experience. It's beneficial if you have familiarity with WCAG standards and accessibility issues. Strong writing, organizational, and research skills are crucial for success in this position.

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What skills are beneficial for the Content Accessibility intern role at Understood?

For the Content Accessibility intern role at Understood, beneficial skills include strong organizational abilities, writing proficiency, and research capabilities. Familiarity with tools like Google Suite, content management systems, and basic HTML will also greatly enhance your effectiveness in this position.

Join Rise to see the full answer
What kind of work environment can I expect as a Content Accessibility intern at Understood?

As a Content Accessibility intern at Understood, you can expect a collaborative and inclusive work environment located in NYC. You will work in our office three days a week, with flexibility for one half-day remote, all while being part of a team committed to making a positive impact for individuals with learning differences.

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How does Understood promote diversity and inclusion in hiring for the Content Accessibility intern position?

Understood is committed to maximizing diversity within our organization. We encourage individuals from all backgrounds, including those who face access challenges, to apply for the Content Accessibility intern position, ensuring a rich pool of perspectives and ideas that enhance our mission.

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Common Interview Questions for Content: Accessibility
What attracted you to the Content Accessibility internship at Understood?

In answering this question, reflect on your passion for accessibility and how it aligns with Understood's mission to support individuals with learning differences. Emphasize your desire to learn and grow in the field of content accessibility, and how you want to contribute to positive change.

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Can you explain the importance of WCAG in your role as a Content Accessibility intern?

When discussing WCAG, highlight its role in ensuring web accessibility for users with disabilities. Show your understanding of how adhering to these guidelines supports your work in improving website content and user experience, making it accessible to all.

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How would you approach fixing heading levels on a webpage?

To fix heading levels, discuss the importance of a logical structure to enhance navigation and user experience on the web. Describe how you would analyze existing hierarchies, consult WCAG, and modify heading tags accordingly to adhere to best practices.

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What is your experience with HTML, and how will it help you in this internship?

Share any experience you have with HTML, including basic coding tasks. If you're a quick learner, emphasize your eagerness to grasp new skills quickly. Describe how these skills will help you implement changes efficiently on the Understood website.

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What tools or software are you familiar with that will help you succeed in this role?

Discuss your familiarity with tools like Google Suite, content management systems, and any experience with accessibility testing tools. Explain how these tools will allow you to efficiently obtain results in your role at Understood.

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Give an example of a time you improved something through research.

Select a specific experience where your research led to a significant improvement. Detail your steps in conducting research, how you analyzed the results, and the implementing changes you proposed or executed.

Join Rise to see the full answer
Why do you believe accessibility is important in content creation?

Highlight the critical role accessibility plays in ensuring that everyone, regardless of ability, can access and benefit from information. Emphasize fostering an inclusive environment where diverse perspectives contribute to enriching the overall user experience.

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How do you prioritize tasks when managing multiple accessibility improvements?

Explain your strategy for prioritizing tasks, such as assessing urgency, potential impact, and complexity. Mention any tools or methods you rely on for organizing your workload effectively, ensuring that the most critical tasks are addressed first.

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What is your understanding of alt text and its significance?

Discuss the function of alt text in providing descriptions for images, enabling those with visual impairments to understand visual content. Highlight its importance in enhancing overall accessibility on websites and how you plan to approach this in your internship.

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How do you stay updated on current accessibility trends and practices?

Share the resources and platforms you rely on to keep informed about accessibility trends, such as blogs, webinars, or online courses. This shows your commitment to continuous learning and growth in the field.

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Understood.org is the resource that helps the 70 million people with learning and thinking differences, like ADHD and dyslexia, anticipate the challenges, barriers, or opportunities in life and confidently reach their potential. Our mission is ...

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Internship, hybrid
DATE POSTED
April 12, 2025

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