SAS Technical Consultant & Support Specialist

The SAS Technical Consultant & Support Specialist at Uni Systems plays a vital role in collecting and implementing user requirements, developing and maintaining SAS applications including GSAST, and providing second-level user support. This includes creating technical documentation, writing test cases, participating in migration activities to SAS Viya, and modernizing statistical tools. Your expertise will be a vital resource in ensuring that user needs are met and technical standards are upheld.

Candidates applying for the SAS Technical Consultant & Support Specialist role at Uni Systems need either a Master’s degree in IT or a related field with a minimum of five years of general IT experience, or a Bachelor’s degree with at least nine years of experience. Essential qualifications include four years of SAS programming experience, familiarity with statistical methods, and tools such as GSAST, C#, UNIX/Linux, and OLAP cubes.

As a SAS Technical Consultant & Support Specialist at Uni Systems, you should have solid experience in SAS programming, as well as knowledge of C# and UNIX/Linux bash scripts. Familiarity with the SAS Viya platform and OLAP cubes will be beneficial. Additionally, knowledge of Python will be an advantage, enabling you to expand your capabilities and contribute to diverse projects.

At Uni Systems, commitment to diversity, equality, and inclusion is at the core of our ethos. The SAS Technical Consultant & Support Specialist role ensures an inviting environment where all candidates, regardless of gender, religion, race, or any other characteristics, have equal employment opportunities. We encourage participation in our diverse workplace and offer policies that uphold and celebrate such diversity.

The SAS Technical Consultant & Support Specialist at Uni Systems has ample opportunities for personal and professional growth. With engaging projects in statistical applications and modernization efforts, you’ll gain exposure to cutting-edge technologies, hone your skills in SAS Viya, and develop your technical documentation abilities. Our supportive environment encourages continuous learning and career advancement.

When gathering user requirements as a SAS Technical Consultant, I prioritize open communication with users. I utilize structured interviews and feedback sessions to ensure all stakeholder needs are accurately captured. After defining the requirements, I engage in creating clear documentation to align expectations and provide a reference point for development.

I have over four years of hands-on experience in SAS programming, which includes developing statistical models and performing data analysis. This experience has equipped me with a deep understanding of SAS's functionalities and best practices, all of which are directly relevant to the SAS Technical Consultant & Support Specialist role at Uni Systems.

To ensure high-quality technical documentation, I adopt a systematic approach, verifying my documents against industry standards. I also embrace peer reviews to gather feedback, which allows me to refine content clarity and conciseness. Including diagrams and models enhances understanding and user engagement, which is essential in my work.

For effective user support, I prioritize timely communication and understanding. By first acknowledging the issue, I gather relevant details from users to diagnose problems accurately. I then either provide immediate assistance or escalate issues appropriately to ensure a resolution while keeping the user informed throughout the process.

In a previous project, I utilized SAS Viya to migrate data analysis workflows from traditional SAS environments. This involved leveraging Viya's cloud capabilities for accessing real-time data and implementing advanced analytical techniques. The experience taught me the benefits of scalability and computational efficiency that Viya offers for modern analytics.

I stay updated with changes in SAS tools and technologies through a combination of continuous education, participating in relevant webinars, and engaging with the SAS community online. Subscription to industry publications ensures that I’m aware of best practices and innovative features that can enhance my work as a SAS Technical Consultant.

When developing test cases, I follow a systematic approach based on user requirements and technical specifications. I prioritize identifying critical functionalities, compiling expected results, and designing test scenarios. This methodology ensures comprehensive testing that maintains the integrity and performance of SAS applications.

To explain complex technical concepts to non-technical audiences, I simplify the language and use analogies that relate to everyday experiences. I focus on the ‘what’ and ‘why’ rather than the technical ‘how’, ensuring I address their concerns or interests directly while using visuals and examples to aid understanding.

OLAP cubes enhance statistical analysis by providing multidimensional data structures that allow for faster, more efficient querying and slicing of data. This capability enables users to analyze complex datasets easily and derive insights from multiple perspectives, which can lead to more informed decision-making processes.

One challenge I faced while implementing SAS applications involved integrating legacy systems with new SAS technologies. This required thorough communication with stakeholders to manage expectations, alongside in-depth technical analysis to develop creative solutions. By staying adaptable and engaged with team members throughout the process, I successfully navigated the complexities involved.