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Director of Public Safety

Company Description

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.

Job Description

Job Summary
Responsible for the strategic development and management of areas such as security, emergency preparedness, telecommunications, and valet services for an assigned medical center and associated facilities. Ensures compliance with regulatory requirements, aligns security initiatives with institutional goals, and implements risk mitigation strategies to protect patients, visitors, staff, and assets. Foster collaboration with internal stakeholders and external law enforcement agencies to enhance the safety and security of all facilities.

Primary Responsibilities
• Develop and lead a comprehensive security and emergency preparedness strategy that aligns with the mission, vision, and values of the University of Maryland Medical System (UMMS).
• Serve as the primary liaison with local, state, and federal law enforcement agencies, ensuring effective coordination of security and emergency preparedness efforts.
• Provide security training and certification programs in compliance with Maryland State legislation, including Crisis Prevention Intervention (CPI) and Guard Card training.
• Ensure adherence to all regulatory compliance requirements, including CMS, Joint Commission, OSHA, NFPA, IAHSS, and ASIS, while implementing risk management protocols.
• Oversee access control measures, including ID badging, keying systems, and security infrastructure to ensure patient, employee, and visitor safety.
• Develop and manage operating and capital budgets for security, emergency preparedness, and parking services, identifying opportunities for process improvements and cost efficiencies.
• Continuously assess the effectiveness of security, emergency preparedness, telecommunications, and parking programs through performance metrics, financial results, and customer feedback.
• Conduct investigatory services related to criminal activity and workplace violence incidents in collaboration with Human Resources, Risk Management, Legal and law enforcement agencies.
• Perform environmental and security risk assessments, developing response plans to mitigate identified threats.
• Implement and maintain security technology, including surveillance systems, access control platforms, and alarm systems to enhance safety measures.
• Perform other duties as assigned.
 

Qualifications

Education & Experience - Required
• Previous experience managing security programs in a healthcare setting.
• Bachelor's Degree in Public Safety, Criminal Justice, Emergency Management, Healthcare Administration, or a related field.
• 7+ years of leadership experience in security, public safety, law enforcement, or emergency management.
• Extensive knowledge of security operations, risk management, and emergency preparedness within healthcare or large-scale facilities.
• Familiarity with regulatory standards including CMS, Joint Commission, OSHA, NFPA, IAHSS, and ASIS.
• Proficiency in security technology, access control systems, and surveillance platforms.
• ICS 100, ICS 200, NIMS 700, and NIMS 800 certifications (or ability to obtain within 90 days post-hire).

Education & Experience - Preferred
• Master’s degree in a related field.
• Certified Healthcare Protection Administrator (CHPA) or Certified Protection Professional (CPP).
• Previous experience managing security programs in a healthcare setting.

Knowledge, Skills, & Abilities
• Proven ability to lead and develop security teams while fostering engagement and accountability.
• Strong collaboration skills, working effectively with clinical and operational leaders to enhance security measures.
• Excellent written and verbal communication skills, with experience in public speaking and training delivery.
• High-level problem-solving abilities to manage crisis situations, emergencies, and security threats.
• Technical proficiency in security systems, surveillance technology, and incident reporting platforms.
• Ability to analyze and interpret data to drive security enhancements and operational efficiencies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

 Compensation

  • Pay Range: 
  • Other Compensation (if applicable):

Review the 2024-2025 UMMS Benefits Guide

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What You Should Know About Director of Public Safety, University of Maryland Medical System

At Shore Regional Health, we’re on the lookout for a passionate and experienced Director of Public Safety to join our team in Easton, MD. In this vital role, you’ll take the reins of strategic development and management of security, emergency preparedness, and telecommunications across our esteemed medical center and its associated facilities. This is an exciting opportunity to make a real difference in protecting our patients, visitors, and staff. You will be at the forefront of ensuring compliance with regulatory requirements and implementing risk mitigation strategies to enhance the safety and security of our facilities. Your days will involve fostering collaboration with various stakeholders, including local law enforcement, to ensure our safety initiatives resonate with our mission and values. You will develop and lead comprehensive programs while overseeing budgets to ensure process improvements and cost efficiencies. As a leader with over 7 years of experience in public safety, you will employ your extensive knowledge in security operations and emergency management to assess and improve our services continuously. If you’re ready to make a lasting impact, then come grow with us at Shore Regional Health!

Frequently Asked Questions (FAQs) for Director of Public Safety Role at University of Maryland Medical System
What are the responsibilities of the Director of Public Safety at Shore Regional Health?

The Director of Public Safety at Shore Regional Health is responsible for developing and managing comprehensive security and emergency preparedness strategies tailored to the organization’s mission. This includes overseeing security training and compliance with regulatory standards, coordinating initiatives with law enforcement, and managing operating budgets.

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What qualifications do I need to apply for the Director of Public Safety position at Shore Regional Health?

To become the Director of Public Safety at Shore Regional Health, candidates must possess a Bachelor's Degree in a relevant field such as Public Safety or Emergency Management, along with at least 7 years of leadership experience in security or public safety, preferably in a healthcare setting.

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How does Shore Regional Health ensure compliance in its safety programs for the Director of Public Safety role?

Shore Regional Health ensures compliance with safety programs by aligning with regulatory standards set by organizations like CMS and OSHA. The Director of Public Safety will implement risk management protocols and regularly assess security operations to adhere to these guidelines.

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What skills are important for a Director of Public Safety at Shore Regional Health?

Important skills for the Director of Public Safety at Shore Regional Health include strong leadership abilities, proficiency in security technology, excellent communication skills, and the capability to manage crisis situations effectively. Collaboration with clinical leaders is also crucial.

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What does a typical day look like for the Director of Public Safety at Shore Regional Health?

A typical day for the Director of Public Safety at Shore Regional Health may involve conducting risk assessments, coordinating with local law enforcement, managing budgets, training staff on security protocols, and evaluating performance metrics to ensure the safety of all facilities.

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Common Interview Questions for Director of Public Safety
Can you describe your experience managing security programs in a healthcare setting?

When discussing your experience managing security programs in healthcare, focus on specific programs you’ve implemented, the challenges faced, and outcomes achieved. Use examples that showcase your ability to collaborate with healthcare staff and compliance with relevant regulations.

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How do you prioritize tasks in emergency preparedness?

Prioritizing tasks in emergency preparedness involves assessing risks and creating a structured response plan. Explain your approach to emergency assessment and how you make decisions on training, resource allocation, and collaboration with law enforcement.

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What strategies would you adopt to enhance security measures at our medical center?

Outline various strategies such as conducting comprehensive security assessments, implementing advanced surveillance technologies, and fostering open communication with staff and law enforcement. Highlight your commitment to continual improvement based on patient and staff feedback.

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Have you ever had to manage a crisis situation? What was your approach?

Discuss a specific crisis situation you faced, detailing your calmness and strategic thinking during the event. Highlight communication efficacy, collaboration with emergency services, and how you managed both immediate reactions and long-term implications.

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What does teamwork mean to you in the context of public safety?

Explain how teamwork plays a vital role in public safety by emphasizing collaboration with both clinical and non-clinical staff, and law enforcement. Detail how fostering strong relationships enhances security protocols and the overall safety environment.

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What regulatory compliance experience do you have related to security?

Discuss your familiarity with key compliance standards like CMS, OSHA, and ASIS. Highlight your experience ensuring that security programs adhere to these regulations through trainings and regular audits.

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What technology have you used in security management?

Mention the security technologies you've implemented such as access control systems, surveillance cameras, and incident reporting platforms. Share how you’ve leveraged these tools to improve safety measures and response times.

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How would you train staff on emergency preparedness protocols?

Discuss your training philosophy which should include practical simulations, interactive discussions, and accessible resources. Emphasize the importance of regular training sessions and feedback loops.

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What are key metrics you use to measure security effectiveness?

Discuss critical performance metrics such as incident response times, training completion rates, and staff and patient satisfaction scores. Explain how you use data analytics to drive improvements in security operations.

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What motivates you to work in public safety?

Share your passion for public safety, emphasizing the importance of creating secure environments for patients and staff. Talk about personal experiences that have reinforced your commitment to this field.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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DEPARTMENTS
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TEAM SIZE
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Full-time, on-site
DATE POSTED
April 13, 2025

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