Keyholder (PT) - Westchester

As a Part-Time Keyholder at UNTUCKit, you will have a variety of responsibilities that center around creating a positive shopping experience for customers while managing daily store operations. Your primary duties will include motivating the team, ensuring a tidy sales floor, opening and closing the store, and providing excellent customer service. Additionally, you'll help with training new staff through UNTUCKit University and maintain stockroom organization, making sure that all product information is well communicated to customers and your team.

To become a Part-Time Keyholder at UNTUCKit, candidates should possess previous retail management experience and a solid understanding of customer service principles. A high school diploma is required; a BA/BS degree is a plus. You should also have excellent interpersonal skills, the ability to work independently, and flexibility in scheduling, given that retail hours may include evenings, weekends, and holidays.

At UNTUCKit, the work environment is designed to be engaging, collaborative, and fun! As a Part-Time Keyholder, you will be an essential part of our team, working alongside motivated individuals who share the same core values. The store is focused on building a positive atmosphere for both employees and customers, ensuring that everyone feels valued and inspired during their shopping experience.

Absolutely! Working as a Part-Time Keyholder at UNTUCKit offers a fantastic opportunity for professional growth. You will gain valuable retail management experience and develop leadership skills while participating in ongoing training and development. Your feedback and observations will also be crucial in making brand decisions, providing a pathway to potentially advance into full-time leadership roles or other opportunities within the organization.

UNTUCKit offers a comprehensive benefits package for Part-Time Keyholders. This includes a competitive hourly pay range of $20-$22, retirement plan options (401k), paid time off, wellness resources, and a supportive training and development program. Our casual working environment is designed to encourage collaboration and make sure you have fun while at work!

When answering this question, consider sharing specific examples of how you've encouraged team spirit and productivity in previous roles. Highlight techniques such as recognizing achievements, creating team challenges, or organizing team-building activities that help build morale and engagement among employees.

In answering this question, provide a specific scenario where you went above and beyond for a customer. Discuss the customer's needs, the actions you took to address them effectively, and the positive outcome, emphasizing your commitment to providing exceptional service.

When addressing this question, focus on your conflict resolution skills and ability to remain calm under pressure. Describe a situation involving a difficult customer and elaborately explain how you navigated their concerns, ultimately finding a solution that satisfied them.

This question probes into your retail background. Discuss your previous roles, focusing on responsibilities such as inventory management, sales reporting, staff training, and any systems like POS you're familiar with, linking them to what you'll encounter at UNTUCKit.

In your response, outline the steps you take to manage your time effectively. Mention techniques you use, like creating to-do lists, assessing the urgency of tasks, and delegating responsibilities to your team when necessary to ensure everything runs smoothly.

A good answer will involve discussing your daily routine before opening. Talk about the importance of merchandising, stocking, and ensuring cleanliness, along with any procedures you follow to create a welcoming shopping atmosphere.

Share your insights on sales strategies you believe work well in retail environments. These might include understanding customer preferences, cross-selling products effectively, organizing promotions, and leveraging customer feedback to enhance product offerings.

When responding, emphasize your passion for retail and how UNTUCKit's core values align with your own. Mention the brand's unique offerings and your excitement about being part of a dynamic team that prioritizes exceptional customer experiences.

In your answer, talk about your communication skills and your willingness to be flexible. Share examples of how you've successfully managed scheduling conflicts in the past and how you prioritize your responsibilities to meet the company's needs.

Identify 2-3 strengths that relate specifically to the Keyholder position, such as leadership, customer service expertise, or inventory management. Use examples from past experiences to showcase how these strengths will positively impact your performance at UNTUCKit.