TravelBank Revenue Operations Analyst - Minneapolis

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

At TravelBank (a U.S. Bancorp company) you will have the opportunity to work in the travel and fintech industries serving some of the fastest-growing companies in the world. As a member of the Revenue Team, you will be a driving force in the culture of our team as well as having an immediate impact on the product we deliver to our customers.

We are seeking a highly motivated and experienced Revenue Ops Growth Analyst (GTM Engineer) to implement systems that optimize lead generation to sales closure by integrating marketing, sales, data tools to drive scalable revenue growth through automation, data analysis and workflow optimization.

The ideal candidate will be responsible for driving revenue growth and operational efficiency across our SaaS business. This role will require a deep understanding of the SaaS and GTM business model, salesforce.com, sales tech stack, reporting as well as the ability to effectively collaborate with cross-functional teams.

Responsibilities

• Analyze and optimize the sales process by identifying bottlenecks, streamlining internal processes, automating and integrating current technologies for automation and efficiency.

• Improve customer retention by analyzing customer data, identifying at-risk customers, and implementing solutions to increase customer satisfaction and loyalty.

• Collaborate with cross-functional teams to optimize sales, marketing, implementation and customer success to work together as a harmonious ecosystem.

• Track, manage and optimize forecasting for Sales and CS.

• Proactively bring data and insights to leadership on trends and strategy.

• Ensure ownership, compliance and strategy with our technology stack across various tools used in the Revenue Organization

• Work closely with US Banks’ compliance teams to manage Tech Stack.

• Maintain and improve TravelBank quoting system inside of Salesforce.com and DocuSign to continually optimize our quote to cash process

• Build out new BDR sales motion for website visitors, intent data, cross-sell efforts

• Partner closely with Revenue Leaders for process improvement and enablement.

Preferred Qualifications

• Proven experience in a SaaS revenue operations role with a minimum 3-year track record of driving growth and efficiency

• Strong analytical skills and experience working with data to identify trends and opportunities.

• Strong analytical, modeling, and conceptual problem-solving skills

• Excellent cross-functional stakeholder management

• Super User in PowerBI and Tableau

• Competitive, and goal-oriented, thriving in a fast-paced working environment

• Demonstrated the ability to manage and exceed expectations, with a positive attitude.

• Travel, Expense, or Fintech experience is a plus

• Salesforce Certification preferred

• Humble, curious, compassionate and authentic.

Basic Qualifications

• Bachelor's degree or equivalent work experience

• At least 6 years experience with activities, tasks, practices and deliverables for assessing and documenting business opportunities, benefits, risks, and success factors of potential applications.

Location:  Minneapolis

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.