Leasing Sales Consultant - job 1 of 2

As a Leasing Sales Consultant at Village Green, your primary responsibility is to assist prospective residents in finding their ideal apartment home. This involves not only showcasing the properties but also understanding the needs and preferences of the clients. You'll engage with potential residents, develop lasting relationships with current tenants, and ensure that everyone receives exceptional customer service. Additionally, you'll be actively involved in a commission-based sales program that rewards your efforts and success in closing leases.

To be considered for the Leasing Sales Consultant position at Village Green, candidates should have 1-2 years of sales experience, ideally in hospitality or retail, or at least a year of experience in a multi-family environment. Strong verbal and written communication skills are essential, along with proficiency in Microsoft Office. An undergraduate degree is highly preferred. A willingness to work weekends is necessary, reflecting the dynamic nature of this role.

Village Green prefers candidates for the Leasing Sales Consultant role to have experience in the multi-family sector, but they also welcome individuals with backgrounds in hospitality or luxury retail sales. What matters most is your ability to engage with customers, showcase properties effectively, and adapt to a fast-paced, sales-driven environment.

Working as a Leasing Sales Consultant at Village Green comes with numerous benefits, including being part of a supportive team that values diversity and personal growth. The commission-based reward system encourages high performance, and you'll have the opportunity to build meaningful connections with residents. The company is committed to maintaining a positive work culture, making it an ideal place for those seeking a fulfilling career in property management.

Yes, Village Green ensures that all new Leasing Sales Consultants receive thorough training to understand the multifamily environment and the policies of the company. Even if you come from a different background, such as luxury retail or hospitality, you’ll be equipped with the skills and knowledge needed to succeed in your new role and provide excellent service to residents.

In answering this question, focus on specific examples from your previous roles that demonstrate your sales skills. Highlight any experience in engaging with clients, closing deals, and exceeding sales targets. Relate your skills to how they will be beneficial in the Leasing Sales Consultant role at Village Green, emphasizing customer service and relationship-building.

When discussing how you handle difficult customers, provide a structured response using the STAR method (Situation, Task, Action, Result). Share a specific challenging experience, explain your thought process, and showcase the successful resolution that resulted from your customer service skills.

In your answer, discuss a mix of traditional and digital marketing tactics. Mention the importance of understanding your target audience and how you would tailor your marketing strategies to meet their needs. Highlight your creativity and any relevant experiences that show your ability to attract potential residents effectively.

A great Leasing Sales Consultant combines strong communication skills, an excellent understanding of customer needs, and a passion for sales. Talk about the importance of building relationships, demonstrating empathy, and providing exceptional service to create a memorable experience for residents.

Explain your approach to time management and prioritization. You might want to discuss how you would assess urgency based on resident and prospective resident needs, and how you would balance various responsibilities without compromising service quality. Provide examples of past experiences where you effectively managed your time.

Your response should reflect your genuine interest in Village Green as a company. Discuss their commitment to diversity, employee support, or the strong community aspect. Ensure your answer shows you’ve researched the company and align with their values and culture.

Mention sources such as industry blogs, real estate news websites, online forums, or networking with other professionals in the field. Highlight your commitment to continuous learning and how being informed can help you assist potential residents better.

Explain your approach to listening and asking open-ended questions to gauge what prospective residents are looking for. Discuss how you would tailor your recommendations based on their needs, which is crucial to the Leasing Sales Consultant's effectiveness.

Use the STAR method to highlight a specific instance where you went above and beyond for a customer. Discuss the challenges faced, the actions you took, and the positive outcome resulting from your exceptional service.

When discussing your strengths, focus on qualities directly related to the role, such as strong communication, negotiation skills, resilience, and the ability to empathize. Use concrete examples to back up your claims, ensuring they correspond with the key attributes Village Green seeks in a successful Leasing Sales Consultant.