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Sr. Product Manager, Identity Graph - job 6 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
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$120000K
$160000K

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What You Should Know About Sr. Product Manager, Identity Graph, Visa

As a Senior Product Manager for Identity Graph at Visa in Ashburn, you'll be at the forefront of shaping the next generation of digital payments. Imagine managing a cutting-edge platform that combines identity, authorization, and fraud data into a powerful tool for enhancing authorization rates for our merchants and partners. In this role, you'll not only oversee the integration of Identity Graph with Unified Directory but will also ensure a secure and seamless experience for Visa cardholders all around the world. Your mission? To develop a holistic 360-degree view of all individuals interacting with the Visa ecosystem, paving the way for innovative use cases in identity-enabled fraud detection. You will guide product strategy and management, collaborating with various stakeholders to define and prioritize features while harnessing new technologies like graph algorithms. This is your chance to demonstrate your leadership and problem-solving skills in a dynamic environment, all while reporting to Visa’s Senior Director of Identity Solutions. With a focus on bringing innovative ideas to life, your expertise in digital payments will help position Visa as the leading digital payment method across multiple environments. We’re looking for someone who’s not just technically savvy but also a fantastic communicator, ready to inspire confidence in both teammates and clients. Join us and make a significant impact in the world of payment solutions, where your contributions will be invaluable in shaping the future of financial services.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the responsibilities of a Sr. Product Manager, Identity Graph at Visa?

The Senior Product Manager for Identity Graph at Visa is responsible for leading the integration of the Identity Graph with Unified Directory, defining the product roadmap, and managing stakeholder engagement across regions and functions. You will oversee technology development, work with data governance teams to validate new data sources, and ensure the delivery of a cohesive vision that resonates with diverse audiences.

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What qualifications are needed for the Sr. Product Manager, Identity Graph position at Visa?

To excel as a Sr. Product Manager, Identity Graph at Visa, candidates should possess extensive experience in product management, particularly in the digital payment sector. Strong technical proficiency, excellent leadership and communication skills, and the ability to operate autonomously in a fast-paced environment are essential. A solid understanding of data governance and familiarity with emerging technologies in identity and graph algorithms will also be beneficial.

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How does the Sr. Product Manager, Identity Graph role contribute to Visa's innovation strategy?

The Sr. Product Manager for Identity Graph plays a crucial role in Visa's innovation strategy by developing a comprehensive platform that enhances security and user experience. By leading the roadmap for Identity Graph and integrating new technologies, this role ensures that Visa remains at the forefront of digital payment solutions, continually adapting to market needs and emerging trends.

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What skills are crucial for success as a Sr. Product Manager at Visa?

Success in the Sr. Product Manager, Identity Graph role at Visa hinges on a blend of technical skills, strategic thinking, and excellent interpersonal abilities. Being able to articulate a compelling vision, work collaboratively across diverse teams, and leverage data-driven insights to enhance product outcomes are vital. Moreover, creative problem-solving and an ability to adapt to an evolving environment will set you apart.

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What is the work environment like for a Sr. Product Manager, Identity Graph at Visa?

The work environment for a Sr. Product Manager, Identity Graph at Visa is hybrid, combining in-office collaboration with the flexibility of remote work. Given the dynamic nature of the role, you can expect a fast-paced atmosphere that encourages innovation and efficiency. Collaboration with cross-functional teams is a key aspect, providing a rich environment for professional growth and impactful contributions.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with product management in the digital payments space?

Highlight your previous roles in product management, detailing specific projects you've led within the digital payments sector. Emphasize how those experiences have equipped you with the knowledge to manage complex platforms like the Identity Graph at Visa.

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How do you prioritize features when developing a product roadmap?

Discuss your approach to prioritization, such as using customer feedback, market analysis, and business goals. Illustrate with examples, particularly how you would apply this approach to the Identity Graph product roadmap at Visa.

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What strategies do you use to communicate a product vision to diverse stakeholders?

Explain your methods for tailoring communications based on your audience. Provide examples of how you’ve successfully aligned stakeholders around a common vision and how you plan to do this for the Identity Graph role at Visa.

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How do you handle conflicts or disagreements among team members?

Describe your conflict resolution style, emphasizing collaboration and open dialogue. Discuss a specific instance where you've successfully navigated a disagreement and how that experience could apply to working collaboratively at Visa.

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What are your thoughts on emerging technologies in identity management?

Share your perspective on current trends in identity management technologies. Discuss how you see these impacting Visa's Identity Graph and how you could leverage them within the product strategy.

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Can you give an example of a successful product you managed from concept to launch?

Detail a project where you took a product through the entire lifecycle. Discuss the strategies you employed from ideation through to launch and how those experiences make you a strong candidate for the Sr. Product Manager role at Visa.

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How do you ensure compliance with legal and privacy regulations in product management?

Explain your understanding of legal and privacy issues relevant to product management. Provide examples of how you've collaborated with legal teams to ensure compliance, which is crucial in the Identity Graph position at Visa.

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What role does data governance play in your product management process?

Discuss how data governance is integral to your product management strategy, particularly in maintaining data integrity and security. Relate this to the responsibilities outlined for the Sr. Product Manager at Visa.

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How do you approach user testing and feedback incorporation in product development?

Outline your process for conducting user testing and gathering feedback, emphasizing its importance in refining product features and user experience, which is vital for Visa's continued success.

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Why do you want to work as a Sr. Product Manager at Visa?

Express your passion for the digital payments industry and how Visa's commitment to innovation aligns with your career goals. Highlight any specific aspects of Visa's vision that resonate with you.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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