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Director, Software Engineering - job 16 of 23

The Work itself:  

  • Design, develop and implement next generation observability platform that is a critical part of Visa’s operational system, while influencing Visa’s internal standards for scalability, security, and reusability  
  • Collaborate multi-functionally to create design and develop best-in-class observability platform solutions for multiple Visa technical offerings  
  • Work with key stakeholders in product development, infrastructure and operation team to provide the best quality and high reliability observability platform solutions that fit their business needs. 
  • Leverage innovative and latest technologies to build the next generation platform which is cost effective with high reliability and scalability.  
  • Lead a team of system and software engineers. Provide coaching and support to achieve highest quality of work. 

Essential Functions: 

  • Leadership & Vision: 
    • Define and communicate the strategic vision for the next-generation observability platform. 
    • Stay abreast of industry trends and advancements in observability, metrics, tracing, and logging technologies. 
  • Platform Design & Implementation: 
    • Lead the architecture, design, and development of a robust observability platform that integrates the latest technology to modernize metrics, tracing, and logging solutions. 
    • Ensure the platform provides reliable, scalable, and high-performance services to meet the needs of various stakeholders. 
    • Maintain and improve all open source software, provide development and 3rd, 4th level support
  • Technical and Development Leadership: 
    • Provide hands-on technical leadership and mentorship to the development team. 
    • Guide the team through complex technical challenges, ensuring best practices and high-quality code standards are maintained. 
    • Oversee the entire lifecycle of the platform development, from initial concept through to deployment and ongoing maintenance. 
    • Work closely with program management team to develop and manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery. 
    • Implement and oversee rigorous testing, monitoring, and performance tuning processes to ensure the platform meets high standards of reliability and efficiency. 
    • Address and resolve any issues or bottlenecks that arise during development and deployment. 
  • Team Building & Management: 
    • Build and manage a high-performing team of engineers, developers, and other technical staff. 
    • Foster a collaborative and innovative work environment, promoting continuous learning and development. 
  • Collaboration & Communication: 
    • Collaborate with cross-functional teams, including product management, operations, and other engineering teams to align the platform development with business goals. 
    • Communicate progress, challenges, and achievements to executive leadership and other stakeholders. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Software Engineering, Visa

Are you ready to take on a transformative role as the Director of Software Engineering at Visa in Austin? In this exciting position, you’ll be at the forefront of creating the next generation of our observability platform, which is essential for Visa’s operational system. You’ll tap into your leadership skills to define the strategic vision and drive the development of a robust design that prioritizes scalability, security, and reusability. Collaboration is key in this role, as you'll work alongside various stakeholders including product development, infrastructure, and operations to ensure we deliver top-notch solutions tailored to our business needs. Your hands-on approach will not only guide our talented team of system and software engineers through challenging projects, but you’ll also stay updated on industry trends to innovate from a position of knowledge and insight. We'll be looking to you to foster an environment where continuous learning and collaboration flourish, ultimately leading to a high-performing team. As the Director of Software Engineering, you'll also oversee the lifecycle of platform development—from conception and deployment to ongoing support and maintenance. If you’re excited about leading the charge with cutting-edge technologies while building and mentoring a team, we’d love to hear from you. Join Visa and be part of a future where your contributions drive success and excellence.

Frequently Asked Questions (FAQs) for Director, Software Engineering Role at Visa
What are the responsibilities of the Director of Software Engineering at Visa?

The Director of Software Engineering at Visa is responsible for designing and implementing a next-generation observability platform, collaborating cross-functionally, and leading a team of engineers. You'll oversee the platform's lifecycle, ensuring it meets high standards for reliability and scalability, while continuously innovating with the latest technologies.

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What qualifications are required for the Director of Software Engineering at Visa?

To be considered for the role of Director of Software Engineering at Visa, candidates should have substantial experience in software engineering, a strong background in leadership, and expertise in observability technologies. A proven track record of managing complex projects and mentoring teams is essential for success in this position.

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How does the role of Director of Software Engineering at Visa contribute to the company’s goals?

The Director of Software Engineering at Visa plays a crucial role in aligning technology solutions with business objectives. By leading the development of a high-quality observability platform, you ensure that operational excellence is maintained, ultimately enhancing Visa's service offerings and customer satisfaction.

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What skills are important for a Director of Software Engineering at Visa?

Critical skills for the Director of Software Engineering at Visa include leadership, technical proficiency in software development, strategic thinking, and excellent communication abilities. You should also have a robust understanding of metrics, tracing, and logging technologies to effectively manage and develop the observability platform.

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What is the work culture like for a Director of Software Engineering at Visa?

At Visa, the work culture for a Director of Software Engineering is dynamic and collaborative. You’ll foster an innovative environment focused on continuous learning, teamwork, and achieving technical excellence. As a hybrid job, you’ll benefit from a flexible working arrangement that supports work-life balance.

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Common Interview Questions for Director, Software Engineering
Can you describe your experience leading software engineering teams?

Certainly! Start by outlining your previous roles and the size of the teams you managed. Discuss your approach to team-building, mentorship, and how you've fostered collaboration to achieve project goals.

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What strategies do you use for ensuring the reliability and scalability of software platforms?

Explain your experiences with design patterns, best practices in coding, and your approach to testing and monitoring software. Emphasize the importance of using metrics and feedback for continuous improvement.

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How do you stay current with industry trends in software engineering?

Discuss the resources you rely on such as industry publications, conferences, networking with peers, and any online courses you’ve taken. Highlight how you’ve integrated new technologies or methodologies into your team's workflow.

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What is your approach to project management and resource allocation?

Share your methodologies for managing project timelines, budgets, and team resources. Talk about specific tools you’ve used and how effective communication plays a role in keeping projects on track.

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How do you approach conflicts or challenges within your engineering team?

Describe your conflict resolution strategies, stressing the importance of open communication. Share examples of how you’ve navigated disagreements or obstacles to foster a positive team dynamic.

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What do you believe are the key qualities of a successful Director of Software Engineering?

Emphasize visionary leadership, technical expertise, the ability to inspire teams, and strong communication skills. Give examples of how you embody these traits and how they've contributed to your past successes.

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Can you provide an example of a successful project you led?

Select a project that highlights your leadership skills, technical decision-making, and the successful outcomes achieved. Discuss the challenges faced and how you navigated them to deliver a successful result.

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What is your experience with open source software?

Outline your experience managing or contributing to open source projects, how you leverage open source within your teams, and any strategies for maintaining or enhancing such solutions effectively.

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How would you define success for your team and the observability platform?

Define success in terms of performance metrics, stakeholder satisfaction, and team engagement. Discuss how you would measure success and the steps you would take to ensure the platform aligns with business needs.

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What do you see as the future of observability in software engineering?

Share your insights on emerging trends or technologies in observability. Discuss how you believe these developments will shape teams and operational practices in the software engineering field.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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