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Issuing Specialist Seller: National - job 25 of 40

We are seeking a highly motivated and experienced Sales Lead. The ideal candidate will have significant experience within the financial services industry with Tier 1 Issuers.  The candidate will have experience with navigating complex organizations and selling solutions into various functions of Issuers. 

This role for Director, Issuing Solutions Specialized Sales is part of the larger Value-Added Services Sales function. Internally, the role requires collaboration with a wide range of cross-functional teams, including Generalist Sellers, Sales Operations, Product, Strategy, Client Services, Digital Partners, and Marketing. Moderate to extensive travel is required for attendance of client meetings, conferences, and partner events. 

Key Responsibilities:

  • Demonstrate a deep understanding of the payment’s ecosystem, specifically Issuer side needs, emerging trends, regulatory changes, and the specific operational challenges these clients face. 

  • Develop/demonstrate a comprehensive understanding of Visa's solutions and their application for Issuing clients. 

  • Actively prospect, qualify, negotiate, and close opportunities within assigned territory. 

  • Identify high potential Issuing clients to target and cultivate relationships with key decision-makers within these organizations. 

  • Ensure high levels of client/prospect satisfaction through proactive outreach with relevant insights and regular follow-ups. 

  • Partner with the Generalist Sales team to prepare proposals, presentations, and other sales materials that highlight Visa solutions' technical capabilities and advantages to address client needs. 

  • Develop and execute sales strategies tailored to Issuers that align with Visa’s Purpose to uplift everyone, everywhere by being the best way to pay and be paid. 

  • Successfully structure, negotiate and close deals, ensuring that client needs are met. 

  • Ensure timely and accurate updates on sales activities are captured in Microsoft Dynamics, offering Insight into market trends and competitive analysis. 

  • Work collaboratively with various teams, including Product, Client Services, Finance and Technology, to ensure optimal client experience and continuous product improvement. 

  • Promote an understanding of critical success factors to achieving Issuing solutions revenue objectives. 

  • Provide input into design and implementation of sales collateral, general marketing and promotional activities and materials to ensure increased awareness of VAS objectives and priorities. 

 ​Essential Functions 

  • Accountable for achieving the Issuing Solutions, inclusive of all Issuer-wide Value-Added Services (i.e., Network, Post Purchase, Authentication, Risk, Identity, Data products, etc.)  booking and revenue lines through collaboration and partnership with Account Executives through acquisition of net-new customers or upsell of existing clients. 

  • Acquisition of new clients and retention/growth of existing clients in partnership with market product teams 

  • Understand clients’ complex challenges/problems including Global Service Provider restrictions, and uses of Visa technology to drive solutions with said technology. 

  • Champion and lead from the front with Visa’s value-based sales methodology, post-sale commercialization, mutual success planning with clients and across Visa to ensure client outcomes and Visa revenue realization. 

  • Partner with the sales team to prepare proposals, presentations, and other sales materials that highlight our solutions' technical capabilities and advantages. 

  • Engage with internal cross functional teams including Product Management, Product Development, Client Support and Product Marketing to relay market feedback and provide input into the design of new solutions. 

  • Identify, qualify, and quantify market specific opportunities in close cooperation with local relationship management and product teams. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What You Should Know About Issuing Specialist Seller: National, Visa

Looking to take your career to the next level? Join National as an Issuing Specialist in Wilmington! We're on the lookout for an enthusiastic and seasoned Sales Lead who has a solid background in the financial services industry, particularly with Tier 1 Issuers. In this dynamic role, you'll have the opportunity to dive deep into the payments ecosystem, helping our clients navigate their Issuer-side challenges while showcasing Visa's cutting-edge solutions. Collaboration is key, as you'll partner with cross-functional teams including Sales Operations, Client Services, and Product Development. With travel opportunities to client meetings, conferences, and partner events, no two days will be the same! Your expertise will be pivotal in identifying high-potential clients, cultivating valuable relationships, and ensuring client satisfaction through proactive outreach. You’ll have the chance to create compelling proposals and presentations that highlight our unique offerings. In this hybrid role, you’ll be expected to split your time between working remotely and in the office, ensuring you stay connected with your team while enjoying flexibility. With a commitment to achieving our Issuing Solutions objectives, this position promises to be both rewarding and impactful, underpinning National's purpose of uplifting everyone, everywhere. If you’re ready to make a difference, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Issuing Specialist Seller: National Role at Visa
What are the key responsibilities of an Issuing Specialist at National?

As an Issuing Specialist at National, your key responsibilities include understanding the payment's ecosystem, actively engaging with clients, and developing tailored sales strategies. You'll collaborate with various internal teams to deliver comprehensive solutions to Issuers, prospect potential clients, and ensure high levels of client satisfaction through ongoing communication and support.

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What qualifications are needed to become an Issuing Specialist at National?

To become an Issuing Specialist at National, candidates should have significant experience in the financial services sector, particularly with Tier 1 Issuers. A deep understanding of the payment ecosystem, strong sales skills, and the ability to navigate complex organizations are essential. Candidates should also be proficient in using tools like Microsoft Dynamics for sales tracking.

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How does travel factor into the Issuing Specialist role at National?

Travel is a significant part of the Issuing Specialist role at National. The position requires moderate to extensive travel for client meetings, conferences, and events. This allows you to build relationships, present solutions, and stay connected with key stakeholders within the industry.

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What is the hybrid work model for the Issuing Specialist position at National?

The Issuing Specialist position at National features a hybrid work model, where employees alternate between working remotely and in the office. Generally, employees are expected to be in the office 2-3 days a week, allowing for flexibility while ensuring collaboration with team members.

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How does the Issuing Specialist at National contribute to client satisfaction?

The Issuing Specialist at National plays a crucial role in client satisfaction by proactively engaging with clients, providing relevant insights, and ensuring their needs are met through tailored solutions. Regular follow-ups and a deep understanding of client challenges help foster positive relationships and long-term partnerships.

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Common Interview Questions for Issuing Specialist Seller: National
Can you explain your experience with Tier 1 Issuers in the financial services industry?

When discussing your experience with Tier 1 Issuers, highlight specific examples of previous roles where you successfully engaged with these clients. Discuss the solutions you provided, challenges you faced, and how you navigated complex organizational dynamics to achieve results.

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What strategies do you use to prospect and qualify potential clients?

In addressing this question, share specific strategies such as market research, networking, and utilizing CRM tools to track prospects. Explain how you identify key decision-makers and the importance of tailoring your approach based on the unique needs of each potential client.

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How do you handle client objections during the sales process?

When handling client objections, emphasize the importance of listening actively, empathizing with their concerns, and providing clear, factual information to address their issues. Share examples of successful outcomes where you turned objections into opportunities.

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Describe a time when you successfully closed a deal with a difficult client.

Provide a specific example of a challenging client interaction where you demonstrated perseverance and creativity. Discuss the strategies you employed to build trust and how you negotiated to meet both client and organizational needs.

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What do you know about Visa’s role in the payments ecosystem?

When answering this question, focus on Visa's position as a leader in payment solutions, their innovations, and how their services address the needs of Issuers. Highlight your understanding of industry trends and regulatory changes that impact Visa and their clients.

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How do you keep current with emerging trends in the financial services industry?

Discuss your proactive approach to staying informed, such as subscribing to industry publications, attending webinars, and participating in professional networks. Emphasize the importance of ongoing education to adapt to the changing financial landscape.

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How do you prioritize tasks and manage your time in a sales role?

Detail your time management strategies, such as using digital tools to organize tasks and setting clear priorities based on deadlines and client urgency. Share stories of how effective priorities led to successful outcomes in your previous roles.

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Discuss the importance of collaboration in achieving sales goals.

Explain how collaboration with cross-functional teams enhances sales efforts by combining different perspectives and expertise. Provide examples of successful collaborations in previous roles that resulted in significant wins for clients.

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What techniques do you use to build and maintain relationships with clients?

Describe your relationship-building techniques, such as regular communication, personalized follow-ups, and providing valuable insights based on client feedback. Share how you foster trust and encourage open dialogues to strengthen partnerships.

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What is your approach to creating compelling proposals and presentations?

Emphasize your focus on understanding client needs and tailoring your proposals accordingly. Discuss the visual and narrative techniques you use to present solutions effectively and how you're able to highlight the unique advantages of your offerings.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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