Aesthetic Business Manager - Columbus, OH

As the Aesthetic Business Manager at Galderma, your responsibilities will primarily revolve around implementing and executing sales plans aimed at maximizing sales opportunities. You will be directly engaging with current and new end customers, promoting both technical and non-technical products. Additionally, tracking lead generation and ensuring the sales pipeline is robust will be significant parts of your role.

To qualify for the Aesthetic Business Manager position at Galderma, candidates must hold at least a Bachelor's Degree and possess a minimum of two years of combined experience in sales and customer service. A strategic mindset and experience with consultative sales is preferred, along with prior exposure to buy and bill sales processes.

The work culture at Galderma is built on professionalism, collaboration, and inclusivity. As an Aesthetic Business Manager, you will find yourself in an environment that values diverse perspectives, which we believe leads to better outcomes. You'll be part of a supportive team that encourages growth and values every member's contributions.

At Galderma, career development is a key priority. As an Aesthetic Business Manager, you will have access to challenging work experiences and the opportunity to join various training programs. We are committed to recognizing your efforts and promoting a culture of continuous improvement and learning.

The hiring process for the Aesthetic Business Manager position at Galderma consists of several steps. Initially, if your application is a match, a virtual conversation with a recruiter will follow. Next, you'll meet with the hiring manager, and the final step is a panel discussion with the extended team to ensure a good fit for everyone.

When answering this question, focus on specific instances where you successfully implemented sales strategies or delivered exceptional customer service. Use quantifiable achievements to showcase your contributions and emphasize your strategic thinking in those roles.

For this question, discuss your methods for tracking leads, organizing your sales activities, and maintaining communication with prospects. Mention tools or strategies you’ve used in the past to ensure a consistent and healthy sales pipeline.

Explain how you would approach market research, identify target demographics, and create tailored marketing strategies. Providing examples from past experiences where you successfully launched products could strengthen your response.

Focus on your listening skills and ability to empathize with customer concerns. Provide techniques you've used to turn objections into opportunities, emphasizing the importance of building relationships with clients.

Here, highlight your research on Galderma's products and their unique benefits. Explain how you would educate customers about these products and differentiate them from competitors.

Use the STAR (Situation, Task, Action, Result) method to describe a specific instance where you exceeded sales goals. Provide clear details about your approach and the outcome to demonstrate your capabilities.

Discuss how you engage with industry publications, attend conferences, or network with professionals in the field. This demonstrates your proactive approach to staying informed and knowledgeable in your role.

Share your intrinsic motivations, such as personal growth, customer satisfaction, or achieving targets. Ensure you relate these motivations to how they translate into successful sales outcomes.

Emphasize your communication and teamwork skills. Discuss specific examples of cross-departmental collaboration to achieve common business goals, highlighting your ability to work well with diverse teams.

In your answer, consider discussing current trends, research advancements, or market competition that could pose challenges. This shows your critical thinking ability along with your awareness of the industry landscape.