Lead Software Engineer - job 20 of 44

As a Lead Software Engineer at MAP, your key responsibilities include building in-depth expertise on our 24/7 systems, ensuring swift resolution of support issues, and collaborating with the development and product teams to enhance overall processes. You'll also focus on monitoring application performance, optimizing bottlenecks, and contributing to capacity planning and disaster recovery exercises.

To be a successful Lead Software Engineer at MAP, you should possess hands-on experience with Unix/Linux OS environments and a solid understanding of system internals, file systems, and networking protocols. A bachelor’s degree in Computer Science or Engineering is essential, and experience with containerized microservices and Agile teams is preferred. Additionally, proficiency in programming languages like Java or Python and knowledge of performance monitoring tools is essential.

Successful candidates for the Lead Software Engineer role at MAP should have strong coding skills, particularly in Java and Python, along with expertise in performance testing tools such as LoadRunner and JMeter. Experience with APM solutions like AppDynamics and knowledge of disaster recovery methodologies will also be beneficial. Excellent communication skills and the ability to work in a fast-paced, 24/7 environment are crucial.

The Lead Software Engineer position at MAP is a hybrid role. While you will have the flexibility to work remotely, the specific number of in-office days will be confirmed by your hiring manager. This setup provides an excellent balance of collaboration and independence.

At MAP, you can expect a dynamic and fast-paced work environment that values innovation and collaboration. Working as a Lead Software Engineer means being part of a team that actively participates in the development process and embraces challenges. Your role will include on-call responsibilities, contributing to critical support tasks while fostering teamwork and effective communication.

When answering this question, highlight your hands-on experience with Unix/Linux environments, mentioning specific tasks you've handled like managing file systems, troubleshooting issues, or optimizing performance. Explain how this experience contributes to your understanding of system internals and enhances your ability to support 24/7 systems.

Discuss the specific performance monitoring tools you've utilized, such as AppDynamics or Splunk, and provide examples of how they helped identify bottlenecks or optimize application performance in your previous roles. Highlight the improvements these tools brought to your team's efficiency.

Explain your methodology for automating production support tasks, including identifying repetitive tasks, selecting appropriate tools, and implementing solutions. Discuss the benefits such as increased efficiency and reduced downtime as a result of your automations.

Share your strategies for ensuring high availability, such as redundant systems, thorough monitoring, and proactive incident management. Emphasize your experience with capacity planning and disaster recovery exercises that have contributed to system resilience.

Discuss your triaging process for performance degradation incidents, including initial diagnostics, collaboration with team members, and communication of issues to stakeholders. Share an example of a past incident and how your approach led to a solution.

Choose a specific project and describe the challenges faced—such as tight deadlines or complex technical requirements. Detail the steps you took to overcome these obstacles and how the experience contributed to your growth as a Lead Software Engineer.

Talk about your methods for fostering collaboration, such as regular communication, participation in Agile practices, and how you leverage team strengths. Provide examples of successful projects that benefited from such collaboration.

Identify the programming languages you're most proficient in, such as Java or Python, and provide contexts where you've applied these skills to solve specific problems or enhance system performance, demonstrating versatility and depth of knowledge.

Elaborate on your experience with containerized microservices, including tools or platforms you've worked with, complexities you managed, and how this experience aligns with MAP's scalable web services environment.

Share strategies that help you thrive in fast-paced environments, such as time management techniques, prioritization of tasks, and stress management. Highlight how your adaptability has led to successful outcomes and team support.