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Network Engineering Senior Manager - job 19 of 21

The Senior Manager of Network Engineering will partner with cross-functional teams to ensure network stability. The incumbent will provide technical engineering leadership and direction to drive innovation. They will also provides training, mentoring, coaching, and leadership for network engineers. The Senior Manager will maintain the strategy of the existing corporate office wired, wi-fi and remote access networks, including hardware and patching. The candidate should have the ability to work remotely and lead remotely to troubleshoot and resolve issues, collaborate with on shore and offshore users including multiple time zones across US, review and implement changes on the network, following Change management process, and have the ability to work after hours, nights, weekends and provide emergency response support when required.

Essential Functions:

  • Corporate MPLS, Direct internet access, LAN, WLAN and VPN network experience
  • Create and maintain service level agreements 
  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future needs 
  • Evaluate document issue resolution and analyzes trends for ways to prevent future occurrences. 
  • Develop, implement, and maintain policies, standards, procedures, and associated training plans for network resource administration and appropriate use. 
  • Implement and maintain best practices for corporate network asset management, including maintenance and inventory, life cycle management and related documentation. 
  • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization's network. 
  • Manage, in concert with the Cybersecurity team, and ensure effectiveness of security solutions including firewalls and intrusion detection systems. 
  • Establish and maintain regular written and in-person communications with the organization's executives, decision-makers, stakeholders, department heads, and end users 
  • Manage operational costs, conduct near- and long-term financial forecasts
  • Direct and administrate a contingent of network engineering staff and conduct performance reviews and corrective action. 
  • Organized and detail oriented with a strong technical acumen risk management.
  • Working knowledge of cloud technologies. 
  • Perform all other responsibilities and duties deemed necessary 
  • Focused on execution, delivery, and commitment to dates for all related network engineering projects.

 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Network Engineering Senior Manager, Visa

Are you a seasoned leader in network engineering ready to take on an exciting challenge? Join our team as the Network Engineering Senior Manager at our vibrant Austin office. In this pivotal role, you’ll partner with various cross-functional teams to ensure network stability and performance. Your technical leadership will guide innovation and help in training, mentoring, and directing our talented network engineers. You'll maintain a solid strategy for our wide array of network systems, including wired, Wi-Fi, and remote access networks, overseeing everything from hardware management to patching. The position requires you to be hands-on in troubleshooting and resolving network issues, collaborating remotely with teams across multiple time zones. You’ll create and maintain service level agreements while implementing strategic plans that align with both current and future network needs. Your analytical skills will be essential in documenting resolutions and analyzing trends, as you strive to prevent recurring issues. Your experience with corporate MPLS, LAN/WLAN technologies, and cloud solutions will be invaluable as you manage operational costs and forecast financial metrics. This hybrid role allows you to enjoy some flexibility, splitting your time between the office and home. With your organized approach and strong technical acumen, you’ll direct a dedicated team of network engineers, ensuring our network infrastructure is robust and secure. This is more than just a job; it’s your chance to lead a team and shape the future of our network systems. Join us and make a meaningful impact!

Frequently Asked Questions (FAQs) for Network Engineering Senior Manager Role at Visa
What are the key responsibilities of a Network Engineering Senior Manager in Austin?

As a Network Engineering Senior Manager in Austin, you will be tasked with overseeing the stability and performance of network systems while leading a team of network engineers. Your responsibilities include maintaining and implementing network strategies, managing operational costs, developing service level agreements, and ensuring that the network infrastructure is secure and resilient. Additionally, you will engage with cross-functional teams to resolve issues and ensure the network meets both current and future business needs.

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What qualifications are required for the Network Engineering Senior Manager position in Austin?

To qualify for the Network Engineering Senior Manager position in Austin, you should have extensive experience in network engineering and management, preferably in corporate MPLS, LAN/WLAN, and VPN configurations. A strong understanding of cloud technologies is also essential. Leadership abilities are crucial, as you will be mentoring and guiding a team of engineers. A background in cybersecurity and experience in maintaining service level agreements will also be beneficial.

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How does the hybrid work model operate for the Network Engineering Senior Manager role in Austin?

The hybrid work model for the Network Engineering Senior Manager role in Austin allows for flexibility in where you work. You are expected to be in the office for 2-3 days a week as determined by leadership, but you will also have the opportunity to work remotely for part of your schedule. This model promotes collaboration and productivity while accommodating personal work preferences and needs.

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What kind of leadership approach is expected from the Network Engineering Senior Manager in this role?

The Network Engineering Senior Manager is expected to take a proactive and supportive leadership approach, fostering a culture of innovation and teamwork within the network engineering team. This includes providing coaching and mentorship, conducting performance reviews, and maintaining open lines of communication with various stakeholders to ensure alignment and engagement across the organization.

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What type of network technologies will the Network Engineering Senior Manager be working with?

In this role, the Network Engineering Senior Manager will work with a wide array of network technologies, including corporate MPLS, LAN, WLAN, VPNs, and remote access solutions. You will also be involved in cybersecurity measures such as firewalls and intrusion detection systems, ensuring that these technologies are implemented effectively to protect the organization’s network infrastructure.

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Common Interview Questions for Network Engineering Senior Manager
Can you describe your experience with corporate MPLS and how it applies to this role?

In your response, highlight your previous roles where you managed corporate MPLS networks, discussing specific projects and the outcomes achieved. Emphasize your understanding of how MPLS facilitates reliable and efficient data transfer between branch offices and the corporate network, and how you plan to implement best practices based on your experience.

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What strategies would you use to manage a remote network engineering team effectively?

Discuss your approach to fostering communication and collaboration among remote team members. You might mention using tools for project management, scheduling regular virtual check-ins, and creating a supportive environment that encourages team members to share challenges and solutions, driving collective success.

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How do you ensure network security while maintaining operational efficiency?

Explain your process for assessing and implementing security protocols without hindering performance. Discuss techniques like regular audits, monitoring systems for vulnerabilities, and ensuring that security measures are user-friendly for end users, so operational efficiency is not compromised.

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What is your approach to developing service level agreements (SLAs) for network services?

Outline your steps in crafting effective SLAs, emphasizing collaboration with stakeholders to define clear metrics and expectations. You can discuss the importance of transparency and regular reviews of the SLAs to adapt to changing business or technical environments while ensuring services meet organizational goals.

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Can you give an example of a significant network issue you resolved and how you approached it?

Share a specific example where you faced a network challenge. Detail your problem-solving process, the steps taken to identify the root cause, and the resolution implemented. Highlighting teamwork, communication, and a proactive attitude will demonstrate your capabilities.

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How would you handle the balance between managing costs and maintaining a robust network infrastructure?

Describe your strategy for cost management, such as conducting regular audits, identifying inefficiencies, and negotiating vendor contracts while ensuring that network capabilities align with business needs. Highlight examples where you've made critical decisions balancing expenses and technical requirements.

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What measures do you take to stay informed of the latest trends in network engineering?

Discuss your commitment to continuous learning through professional development courses, attending industry conferences, and participating in forums. Mention any specific publications, websites, or communities you follow to keep your knowledge and skills up to date.

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How do you approach mentoring and coaching network engineering staff?

Illustrate your mentoring philosophy, touching on the importance of building trust with your team, setting clear expectations, and providing constructive feedback. Offer examples of how you’ve successfully guided individuals in their careers and contributed to their professional development.

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What tools and technologies do you find most beneficial for managing network performance?

Mention specific tools such as network monitoring systems, performance analytics software, and visualization tools that you have utilized effectively. Briefly speak about how these tools help in identifying bottlenecks and optimizing network reliability and performance.

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How do you handle after-hours emergencies related to network issues?

Describe your protocol for emergency situations, emphasizing the importance of preparation, availability, and clear communication. Discuss any past experiences dealing with after-hours incidents, showcasing your capacity to work under pressure while ensuring business continuity.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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