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PayOps Analyst - job 18 of 19

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The Payments Analyst is an important role and is responsible for the execution and completion of payment processing, liquidity management and exception handling processes and tasks.

The Payment Operations team is a core function within Visa Payments Ltd and is responsible for the timely execution of all processing activities and associated operational tasks to ensure the effective day to day running of Visa payment services. The team is not client facing but does regularly interact with our network of Partners.

What we expect of you, day to day.

Responsible for the approving payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs.
Responsible for the approval of incoming liquidity within agreed times scales
Assist and support the team with general Investigations and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
Responsible for the approval of Bank partner statements, investigating and resolving any breaks.
Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues in a timely manner and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes, workflows and tooling
Support the identification, management and resolution of service affecting incidents
Manage your time, as well as the payment specialists, effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams, including compliance, reconciliation, customer support and App services to ensure issues are resolved in a timely manner.
Collaborate with the Payment Team Lead/Manager to discuss and report on daily challenges, work loads and improvement ideas.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$70000 / YEARLY (est.)

min

max

$60000K

$80000K

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What You Should Know About PayOps Analyst, Visa

Join Visa Payments Ltd as a PayOps Analyst in sunny Miami, where your role is key to ensuring seamless payment processing and liquidity management. Here, you will be at the heart of our Payment Operations team, responsible for approving various payment types, including Faster Payments, International Payments, SWIFT, and ACH transactions. Your day-to-day tasks will revolve around ensuring that all payment processing activities are executed on time and in accordance with our established protocols. You will engage with partners through email, phone, and the SWIFT network, addressing any payment exceptions that arise such as rejections or returns, to keep our operations running smoothly. In addition, you will work closely with other teams like compliance and customer support, making your role collaborative and vital. If you’re a problem-solver by nature and keen on improving processes, this position is for you! Expect a hybrid work model, balancing between office days and remote work, ensuring you maintain good communication with your team and manage your time effectively to meet those critical deadlines. Bring your analytical skills and attention to detail to help Visa Payments Ltd enhance our payment services in a meaningful way!

Frequently Asked Questions (FAQs) for PayOps Analyst Role at Visa

What are the main responsibilities of a PayOps Analyst at Visa Payments Ltd?

As a PayOps Analyst at Visa Payments Ltd, your main responsibilities will include approving payments across various platforms like Faster Payments, SWIFT, and ACH. You will be tasked with managing liquidity approval, resolving payment exceptions, and liaising with Network Partners to ensure timely issue resolution. Additionally, collaborating with multiple internal teams will be part of your daily routine to streamline operations and enhance payment processing efficiency.