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People Advisor, Manager - job 4 of 34

Visa’s Global People Advisors team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that supports Visa’s People Team transformation and will continue to evolve and expand as the team grows and solidifies.  The Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support People Leaders and who leads with empathy in responding to workplace matters and interactions. It also plays a key role on driving consistency to enable efficiency and improve employee experience and enhance our strategic impact as a People Team.

Essential Functions:

  • Accountable for areas which include but are not limited to coaching and guiding people leaders on individual talent development, annual compensation review, performance management, employee engagement, annual talent management review​, bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.  
  • Coach, trains and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles.
  • Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers. 
  • Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management.
  • Respond to inquiries and provide overall cross functional support as needed,
  • Partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability.
  • Reporting to the People Advisor leader for Product, CMS, VAS, & Technology with matrixed relationship to the People Business Partner for CMS PD and Cyber-Security, the incumbent will play a key role on elevating the people leader experience.
  • Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor, Manager, Visa

As a People Advisor Manager at Visa in Austin, you will be stepping into a pivotal role that contributes to shaping and enhancing the people agenda across our organization. The Global People Advisors team is dedicated to delivering exceptional people-related services and solutions, ensuring that our capabilities align beautifully with our mission. This job is all about having a client-centric mindset, enabling you to provide thoughtful and consultative advisory services to our People Leaders. With a focus on empathy, you will navigate workplace matters effectively while promoting consistency and efficiency to enhance employee experiences. You'll have the exciting opportunity to coach and guide leaders on critical aspects like talent development, performance management, and conflict resolution. By leveraging data analytics, you’ll drive informed business decisions that have a direct impact on how teams operate and thrive. Additionally, you will collaborate with Centers of Excellence to design innovative people initiatives that align with Visa’s strategic objectives. This hybrid position allows flexibility while ensuring you engage with team members in the office as needed, making it an exciting time to join our evolving People team. If you're a passionate leader who believes in strong, empathetic guidance and wants to make a meaningful impact, this role could be your next great adventure at Visa!

Frequently Asked Questions (FAQs) for People Advisor, Manager Role at Visa
What are the main responsibilities of a People Advisor Manager at Visa?

A People Advisor Manager at Visa is accountable for guiding and coaching People Leaders on various essential functions including talent development, annual compensation reviews, performance management, and conflict resolution. You will play a crucial role in enhancing employee experience and driving team performance.

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What qualifications are required for a People Advisor Manager at Visa?

To qualify for the People Advisor Manager role at Visa, candidates typically need a solid understanding of HR practices and policies, experience in coaching and leadership development, and strong analytical skills. A degree in human resources or a related field may also be advantageous.

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How does the People Advisor Manager contribute to employee engagement at Visa?

The People Advisor Manager contributes significantly to employee engagement by working closely with People Leaders to foster an environment of open communication, provide support in conflict resolution, and implement effective talent management strategies. This role directly influences workforce morale and productivity.

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What skills are important for a People Advisor Manager at Visa?

Key skills for a People Advisor Manager at Visa include strong communication and interpersonal skills, a client-centric approach, analytical abilities for data interpretation, and a deep understanding of HR policies and practices. Empathy and leadership development are also crucial to effectively support People Leaders.

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Does the People Advisor Manager position at Visa offer remote work options?

Yes, the People Advisor Manager position at Visa is a hybrid role, allowing for a balance of in-office and remote work based on the confirmation of workdays with your hiring manager, providing flexibility while still fostering collaboration within the team.

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Common Interview Questions for People Advisor, Manager
What strategies would you use to enhance the people leader experience as a People Advisor Manager?

To enhance the people leader experience, I would implement regular feedback mechanisms, focus on tailored coaching sessions, and collaborate with leaders to ensure their needs are met efficiently. Creating an open line of communication and providing accessible resources are also key strategies.

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How would you handle conflict resolution between team members?

In managing conflict resolution, I would first facilitate an open dialogue between the parties involved to understand their perspectives. I would guide them toward a collaborative solution while emphasizing understanding and empathy as vital components of resolution.

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Can you share your experience with performance management systems?

I have experience managing performance reviews by implementing transparent criteria and regular check-ins. I believe in creating a culture of continuous feedback that encourages growth and development while aligning individual performance with organizational goals.

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What role does data analytics play in your approach as a People Advisor Manager?

Data analytics is crucial in my role as it informs decision-making and helps identify trends affecting employee engagement and performance. I leverage data to develop targeted interventions and improve overall operational efficiency.

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How do you prioritize your tasks when managing multiple projects?

I prioritize tasks by assessing their impact on our people strategy and organizational goals. I utilize project management tools to stay organized, setting clear timelines and ensuring alignment with my team and stakeholders to avoid conflicts.

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How would you coach a people leader struggling with talent development?

I would conduct one-on-one coaching sessions to identify their challenges, provide them with best practices in talent development, and offer resources that help them create development plans for their teams. Encouraging a growth mindset is essential.

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What techniques do you use for effective employee engagement surveys?

For effective employee engagement surveys, I ensure anonymity, ask relevant questions that reflect our culture, and analyze the data thoroughly to derive actionable insights. Communicating results back to the team is vital for fostering trust.

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How would you ensure compliance with HR policies?

I would ensure compliance with HR policies by conducting regular training sessions, maintaining updated documentation, and fostering a culture of accountability. I'm also proactive in staying informed about changes in legislation that could affect our processes.

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What steps would you take to build strong working relationships with People Leaders?

Building strong relationships involves active listening, regular check-ins, and cultivating mutual respect. I prioritize transparency and provide consistent support to ensure that People Leaders feel empowered and equipped to succeed.

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What do you believe is the most important quality for a People Advisor Manager?

The most important quality for a People Advisor Manager is empathy. Understanding the diverse challenges our leaders and employees face allows me to provide meaningful support and create a more inclusive and engaged workplace.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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